App Store's blank page - final solution

My daughter is having the blank screen problem with the iTunes Store so wanted to try this solution but when I try it says something about not having administrative rights. She's the only user of her laptop so don't know why it says this. The same thing happens when we try to uninstall anything to do with iTunes. Any suggestions please?

Window Vista Home

FINALLY!! Someone who actually knows what they're talking about. After MANY other attemped fixes, this one worked!! Many thanks Jerry !!!!!!!!!!!!!!!

Wow. Also worked for Windows XP. The path to the files are different. Opened windows explorer for C: and did a search for installer.

Found AppleApplicationSupport 2.0.1 and AppleApplicationSupport 1.5.2 , and did what you said.

The itunes store window works now.

Thanks

Only minor issue for me: had to reselect all the playlists, movies, podcasts, photos that I wanted iTunes to sync from my PC.

Even solved the AppleMobileDeviceService.exe high cpu problem.

Thank you to Jerry!

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There is simple solution for that case (forWindows 7, 64):

1. C:\ProgramData\Apple\Installer Cache\AppleApplicationSupport 2.0.1

2. Right click

3. Uninstall

4. C:\ProgramData\Apple\Installer Cache\AppleApplicationSupport 1.5.2

5. Right click

6. Install

7. Restart Windows

It's all

Jerry

Worked for Vista 32 bit as well. Finally got iTunes Store back.

Thank you!! This actually fixed it. I'm happier now.

Greetings from Germany!

Why all this de- and re-installation? Did you guys install the software in a wrong way? NO! Nobody did. Apple needs to do homework! But currently they don't. Even worse, they do not even care if users are in trouble. 😮

I really loved iPods and especially iTunes. But nowadays???

If you cannot reach the store simply leave it alone and do not buy anything from it. That's the only way they will realise that something's wrong!

I planned to buy an iPhone by December 2011 and leave my HTC Magic, but - F*ck'em!

ANDROID, here I am/come! 😍 Google is less evil! 😉

IT WORKED!

Amazing. Thanks so much!

Also fixed my backup/sync problem. It's a miracle!

It even does the dishes.

It worked!!! thx 🙂

I am going to scream! None of the suggested community forum remedies nor Apple's emailed suggestion have fixed the problem I am having! Then Apple tells me to call customer service and they are no help either! I have uninstalled and reinstalled my McAfee and internet filters, uninstalled and reinstalled iTunes and QuickTime, and checked all approved lists to make sure iTunes is on there. What else can I try?! I am still unable to access the iTunes store. All that happens it the status bar gets to about half-way and then just goes back to the Apple logo in the status bar. Any more ideas?

Hi Jerry

I am having the same prob but running it on Vista 64 - should this work the same way for me?

Jeryy you are a genius - thank you so much Iwas tearing my hair out!

Jeebus christ, how are people still having the same problem? Just update to the latest iTunes (yes the one that fixes this bug among other things) and be done with it.

No actually, this bug happened once I updated. I wasn't having a bit of trouble until I updated.