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App Store's blank page - final solution

Hi,


There is simple solution for that case (forWindows 7, 64):

1. C:\ProgramData\Apple\Installer Cache\AppleApplicationSupport 2.0.1

2. Right click

3. Uninstall

4. C:\ProgramData\Apple\Installer Cache\AppleApplicationSupport 1.5.2

5. Right click

6. Install

7. Restart Windows


It's all


Jerry

App Store-OTHER, Windows 7, blank page

Posted on Aug 22, 2011 9:38 AM

Reply
121 replies

Oct 29, 2011 3:10 PM in response to pheb62

I have been through the entire process multiple times. Uninstalling, installing, netsh winsock reset, going back to installer cache 1.5.2, and finally I reverted back to 10.4.1. Now it reads that it cannot read my library because it is part of a later version of ITunes.


Anybody have a fix for this?

I have spent over a week reading thru the forums and trying every little "fix". I can't say that I will buy Apple products in the future based on this experience alone...

Oct 29, 2011 7:10 PM in response to mlcav14

Find the location where ITunes Library.itl and .xml are stored.


Edit iTunes library.itl in an editor.

Overwrite the 2nd and 3rd character with some others.

Save the file.


Open iTunes. It will recreate the library from the XML file.

Drawback: all songs will appear to be added on the current date afterwards.

Oct 30, 2011 12:00 PM in response to JerryFromKrakow

This is absolutey insane! I've always trusted Apple and trusted their products with no issues. I've spent the last two weeks roaming these discussions and have tried every suggestions multiple times with the same results. All Apple does is send me emails with links to these discussions with the same non-helpful suggestions. I see some of these are working for some, but not all.


I wonder at what point they will push a patch to fix this, because they are definitely not making money from me/us that can't connect. Thinking about contacting some music artist to let them know I can't purchase their music due to Apple's refusal to help us. I shouldn't have to tinker with my 2 week old laptop for this issue Apple!

App Store's blank page - final solution

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