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"Error getting push certificate" in Profile Manager

When I try to setup Profile Manager in Mac OS X Lion Server 10.7.1, it eventually prompts me for my Apple ID. I enter it, and after a couple seconds, I see a yellow exclamation point, and "Error getting push certificate."


No other information is provided.


I checked my firewall, and I don't see any connections being blocked. I do see what looks like a 443 connection happening to 17.254.2.140 which nslookup resolves to:


140.2.254.17.in-addr.arpa name = id-all.apple.com.

140.2.254.17.in-addr.arpa name = milhousewm.apple.com.


When I try to connect to http://id-all.apple.com I am redirected to www.apple.com. When I try to connect to https://id-all.apple.com (i.e. SSL), I do receive an error in Safari that it's unable to connect. Not sure if this is a clue or not...


I checked the Console app, and I don't see any relevant messages at the time of this error.


UPDATE: I do actually see an error in system.log:


Aug 26 10:19:53 orb servermgrd[11557]: Got connection error: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7fb685313090 {NSUnderlyingError=0x7fb6853e6060 "Could not connect to the server.", NSErrorFailingURLStringKey=https://identity.apple.com/pushcert/caservice/new, NSErrorFailingURLKey=https://identity.apple.com/pushcert/caservice/new, NSLocalizedDescription=Could not connect to the server.}


So it looks to be a network issue of some sort. Anyone else seeing something like this, or is this local to me?


Message was edited by: ThatsUnpossible

Posted on Aug 26, 2011 10:18 AM

Reply
64 replies

Feb 15, 2012 7:03 PM in response to ThatsUnpossible

As per Apple's tech support, this is a problem on their side. they know about it and should be fixed (as per Wiliam in the support center) by tonight.


This has been a problem since yesterday for me and today it kept persisting, which pushed me to call Apple phone support to ask if it has anything to do with my Mac on my end. but they told me they know about the problem and they are working on it and should be back soon. when I pushed to get to know what "soon" should be like, they promised to be fixed tonight.


As for who was asking if anyone was ever able to acquire a cert on lion 10.7.3, yes. I was able to do that till yestrday evening. I had never had this problem before.


Hope this could help you, guys!! we will just have to wait!!

"Error getting push certificate" in Profile Manager

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