Image Capture not recognizing iPhone

In iPhoto>Preferences>General>Connecting camera opens...

The pictures in your iPhone should be in the Camera Roll.

And... that's all I can offer you. Mine works perfectly.

I was having trouble getting my iPhone recognized in Image Capture, and this solved the problem:

1) Go into iPhoto and set Preferences to have iPhoto open when the iPhone is connected.

2) Connect the iPhone, and verify that iPhoto opens and sees it.

3) Disconnect the iPhone, then change the iPhoto preferences so Image Capture is started when iPhone is connected.

4) Quit iPhoto, then connect the iPhone to the Mac.

When I followed these steps, my iPhone was available again in Image Capture.

Hope this helps.

Inspried by this thread, I opened iPhoto and selected the option to open Image Capture when the iPhone was connected. I also selected that option for the iPhone in Image Capture itself (can only do once it's recognized the iPhone).

Prior to doing that, I sometimes saw the iPhone in Image Capture and sometimes did not. Sometimes, rebooting/resetting the iPhone would cause it to show up. Quite flakey.

I haven't tested too much yet, but initial results are positive (i.e. iPhone shows up in Image Capture).

Note that I am on Lion OS and have iPhoto 8.1.2 (i.e. older one) installed.

BTW, I don't really like the sync options for the iPhone in iTunes when not using iPhoto / iClooud.

Thank you for your suggested method as it worked perfect for me 🙂

You may have a conflict with a (new) Bluetooth device. Unplug the phone, turn Bluetooth off on the computer, then plug the phone back in again. The issue is not that it doesn't recognize the phone, but that recognition takes a very long time (~1/2 hour).

In my case it was the cable: I was using a 3rd party (Monoprice) cable which charges the phone, but doesn't allow data transfer, for reasons unknown.

thanks - just had this issue after upgrading to Mavericks and the preferences setting seem to have sorted it out.

I don't have iPhoto and rely on using Image Capture. I found this thread after researching the same problem. Someone mentioned it may be a Bluetooth issue. I unplugged my phone from the computer, went to my settings and turned off Bluetooth, plugged the phone back in and then Image Capture recognized it. Hope it works for you too.

None of this is working for me. Bluetooth is off. I've tried resetting the preferences. no dice.

Why would this work fine for ages and then stop all of a sudden? I don't get it.

Oddly enough this works fine on my MacBook Pro. Same cord, same phone.... I'll have to see if I can find out what the differing factor is.

I may be mad, and a complete technophobe, and had the same problem with image capture not recognising my iphone. In my search for an answer I found a blog, which suggested I use 'Preview' instead. I activated 'Preview', but although the icon appeared in my toolbar, no window opened. I decided it was probably because I hadn't plugged my iphone in. So I did..... Image capture appeared with my iphone in the left hand window!

Question: Do 'Preview' and 'Image Capture' work together, and in order for 'Image Capture' to work 'Preview' has to be open?

As I say, I know nothing, but it's worth a try. Seemed to work for me.

cfromcrowton