Adding SSD/memory voids warranty

Hi,


I hear many people manually add SSD/memory to MacBook Pro.


But Apple's warranty clearly states that in such case it will be void:


http://www.apple.com/support/macbookpro/service/#warranty4


Apple’s One-Year Limited Warranty for MacBook Pro excludes coverage for damage resulting from a number of events, including accident, liquid spill or submersion, unauthorized service and unauthorized modifications.


So I just want to confirm whether the warranty would still be valid or void?


Cheers,

Dmytrii.

MacBook Pro

Posted on Sep 14, 2011 12:31 AM

Reply
95 replies

Feb 24, 2013 1:17 PM in response to David Blank2

Well you can get better memory if you get it third party as apposed to using the memory apple gives you. My MBP came w crap memory. Currently Samsung makes the best flash and i am using Samsung memory in my MBP. Dont believe me, google who makes the best flash currently and Samsung is on top. As to the warranty, just do not send your computer to apple with parts you installed. Send it with the original parts and there is no way for them to tell.

Feb 24, 2013 1:19 PM in response to Csound1

Apple OEMs their memory from a variety of suppliers, but they install memory that's been tested and made to Apple's specs. If it came from another source, it may not meet Apple's specs.

I had an older Powerbook G4 that came with Crucial memory but had an Apple logo/part number on the sticker in addition to it saying Crucial, I decided to upgrade it to a higher level and I bought memory direct from Crucial thinking that it's the same and what happened is after a year, the Crucial memory I bought from Crucial became flaky. I had to get it replaced by Crucial. I had a friend with the exact same issue on an iMac. I asked a friend of mine that worked for Apple that was a high level technical person and he had indicated that memory purchased from 3rd party sources (even mfg by the same company) are not tested to the same levels as what Apple has the parts tested and he indicated that 3rd party memory is hit or miss in terms of reliablity. That' s what i was told and that's what i experienced having used Apple computers for a LONG time. Memory that came with the Apple computer never failed, nor did memory purchased in an Apple box that was co-branded Apple. I've had decent luck with the top end Kingston memory, but the price difference isn't always enough. But I've had the best luck with Apple initially supplies or buying it in the Apple box from Apple directly.

Feb 24, 2013 1:24 PM in response to David Blank2

David Blank2 wrote:


Apple OEMs their memory from a variety of suppliers, but they install memory that's been tested and made to Apple's specs. If it came from another source, it may not meet Apple's specs.

No, Apple provide a specification and vendors have to meet it, similar but not quite the same. And the memory is not rebranded.


Having said that I deal with and have dealt with OWC for many years, I would never buy Ram anywhere else, OWC do test the Ram they buy for Apple machines, instead of hoping that the vendor tested it properly.

Feb 24, 2013 1:24 PM in response to Csound1

When I refer to Apple memory, there is typically an Apple LOGO and an Apple part number on a label on the memory and if purchased after the intiial sale, came in an Apple box. Now, this how things have been since the beginning, but recently it appears that they don't have an Apple LOGO and Apple Part number on the label ike they used to, so that is recent.


I never said Apple mfg memory, did I? NO. But that's how we, in the computer industry, would refer to memory that was initially factory installed by Apple or purchased through Apple Store that came in an little cardboard box with an Apple sticker/part number on the box so that Apple service technicians could service the product.


That's what i refer to Apple memory, it typically was branded and sold by Apple that Apple purchased through 3rd party.

Feb 24, 2013 1:31 PM in response to Csound1

my 2011 MBP came with hynix memory. My iMac came with the same. They use whoever sells it to them the cheapest. Kind of pathetic when you see how much they charge for upgrades and how much memory costs on newegg. $200 to upgrade to 16GB of memory now. My 2011 MBP only had an option for 8GB for $200(only got the stock 4GB). I got 16GB for about $70 online and it is better quality.

Feb 24, 2013 1:32 PM in response to David Blank2

Did you even look at my post with the pictures of the memory that came from an Apple and a Dell notebook????


It is the SAME MEMORY. Same numbers and made by the same manufacturer out of TWO different notebooks from two different sellers.

The Memory is Specked to work with the Intel chipset specifications, NOT what Apple specs. Apple uses the exact Same Intel chipset that is used in any other computer made at or around the same time. Just so happens that my Dell E6420, bought at the end of 2011, uses the same Intel CPUs and chipsets that are installed in Apple MBPs made in 2011.



PLEASE PLEASE Stop the speculations and the false information you are posting.

David Blank2 wrote:


Apple OEMs their memory from a variety of suppliers, but they install memory that's been tested and made to Apple's specs. If it came from another source, it may not meet Apple's specs.

I had an older Powerbook G4 that came with Crucial memory but had an Apple logo/part number on the sticker in addition to it saying Crucial, I decided to upgrade it to a higher level and I bought memory direct from Crucial thinking that it's the same and what happened is after a year, the Crucial memory I bought from Crucial became flaky. I had to get it replaced by Crucial. I had a friend with the exact same issue on an iMac. I asked a friend of mine that worked for Apple that was a high level technical person and he had indicated that memory purchased from 3rd party sources (even mfg by the same company) are not tested to the same levels as what Apple has the parts tested and he indicated that 3rd party memory is hit or miss in terms of reliablity. That' s what i was told and that's what i experienced having used Apple computers for a LONG time. Memory that came with the Apple computer never failed, nor did memory purchased in an Apple box that was co-branded Apple. I've had decent luck with the top end Kingston memory, but the price difference isn't always enough. But I've had the best luck with Apple initially supplies or buying it in the Apple box from Apple directly.

Feb 24, 2013 1:47 PM in response to Csound1

Yes, I understand it might have had the name Samsung on it, but what Apple would typically do when they supplied memory is that it would have a Apple Logo/part number on a sticker in addition to the OEM mfg to signify that it was through Apple that was tested to Apple specs so that Apple could replace it and support it.

Apple's used a TON of different memory suppliers over the years and they change suppliers based on availablility, passing the testing, and performance of the supplier which they measure constantly. They've also have used Micron, Toshiba, Crucial, Nec, etc. etc. etc. That's been going on since the beginning of time. But what Apple USED to do is put a sticker on the memory module that had an Apple logo/part number just to signify that it had gone through Apple.


What they are doing now seems to be a recent change that I wasn't aware of. that's all.


But bottom line, if your computer is STILL under warranty or AppleCare contract, I will only recommend buying additional memory directly from Apple as I have found it to be the most reliable and the most compatible. I have been on various memory forums and from time to time the 3rd party guys have compatibiliy and/or reliability issues constantly, some better/worse than others. But from my years of experience, since I've been using Macs since 1985, I've had ZERO probelms with memory supplied by Apple or bought through Apple with their logos on it. buying memory through the 3rd party route has been hit or miss. I had good luck with the top end Kingston memory, but it wasn't that much cheaper at the time, but they had decent testing procedures and were, at the time, a qualified Apple 3rd party memory supplier. Apple has changed their policies over the years with 3rd party memory. I believe at one time a LONG time ago, they would certify various 3rd party memory, but that program ended, but I don't know what they currently have in place.


I will talk to an Apple Support person and find out for myself what the current policies are because like anything, they change without much publicity. But looking at the memory they supplied from the factory not having an Apple logo/part number is something recent. That's what has changed.

Feb 24, 2013 1:47 PM in response to platerpus7

Would YOU PLEAE READ WHO I WAS REPLYING TO. It was NOT You.

Boy how hard is it?

I'm out of this thread.

platerpus7 wrote:


yes i did see the pictures you posted, that is the exact same memory that came in mine MBP. Is this guy an idiot? "he indicated that 3rd party memory is hit or miss in terms of reliablity. That' s what i was told and that's what i experienced having used Apple " All apple memory is third party

Feb 24, 2013 1:53 PM in response to David Blank2

David Blank2 wrote:


Yes, I understand it might have had the name Samsung on it, but what Apple would typically do when they supplied memory is that it would have a Apple Logo/part number on a sticker in addition to the OEM mfg etc, etc, etc.

With respect David I really don't care what Apple may or may not have done. If you wish only to use Apple branded and tested Ram I wish you good luck in your search.


Life is too short for me to emulate you. 🙂


One thing though, I specifically recommended one Vendor only, and it is not Crucial and not Kingston.

Feb 24, 2013 1:51 PM in response to Shootist007

If you buy 3rd party memory direct from another supplier other than Apple, yes, it is hit or miss. Sometimes it works out the box, sometimes it doesn't. Sometimes it begins to be flaky a year down the road.


If you don't beleive me, go to the various third party forums and read posts by other people. I've seen people on Crucial, Kingston, etc. that discuss how they bought a memory module and it not working or that it went bad after about a year or so. I've personally had problems with Crucial and other brands that I did not purchase direct through Apple.

Feb 24, 2013 1:54 PM in response to Csound1

Whatever you do on your own is YOUR decision. I've had various degrees of success with buying memory through other parties other than Apple.


Also, there is a difference between the words "branding' and 'manufacturing".


I am only indicating what Apple has done in the past to indicate that that's some of my experience with dealing with Apple. What their current policies and how they might have changed, I don't know. Call them and ask them directly.

Feb 24, 2013 1:54 PM in response to David Blank2

Well there is your problem. Crucial is garbage. I tried crucial in my imac and mbp and both times the memory failed. I didnt even bother with their lifetime warranty because it was not even worth it to me. Samsung makes the best right now. That is what apple uses. the only difference with upgrading your memroy through apple than buying Samsung ram and doing it yourself is you will probably get it for half the price than you would through apple.

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