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Adding SSD/memory voids warranty

Hi,


I hear many people manually add SSD/memory to MacBook Pro.


But Apple's warranty clearly states that in such case it will be void:


http://www.apple.com/support/macbookpro/service/#warranty4


Apple’s One-Year Limited Warranty for MacBook Pro excludes coverage for damage resulting from a number of events, including accident, liquid spill or submersion, unauthorized service and unauthorized modifications.


So I just want to confirm whether the warranty would still be valid or void?


Cheers,

Dmytrii.

MacBook Pro

Posted on Sep 14, 2011 12:31 AM

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Question marked as Best reply

Posted on Sep 14, 2011 12:59 AM

Adding memory or upgrading your hard drive are not considered "unauthorized modifications" and will not void your warranty, although the memory & hard drive, that YOU install, will not be covered. In fact Apple even provides instructions on how to do so yourself:


http://support.apple.com/kb/HT3419


Memory:


http://support.apple.com/kb/ht1270

95 replies

Feb 24, 2013 9:06 AM in response to Shootist007

Shootist007 wrote:


Just where in the world did you get that infomation? It is Complete incorrect, in other words Wrong.

First there is NO Late 2012 model Macbook Pro. There is a Mid 2012 MBP and a Late 2012 iMac.


It is perfect fine for the User to change out Memory and hard drive in all standard Unibody Macbook Pros and not void the warranty.

The only one you can change anything on is the Retina models

platerpus7 wrote:


It only voids the warranty if you have a late 2012 macbook pro.


I do agree with you in spirit, but the wording was missed a little ...

Feb 24, 2013 9:31 AM in response to platerpus7

I know people who have a degree in programming.


One of them said "I am too busy programming in the language to take time to learn it."


Please learn about the subject that you hope to advise on. It is part of the TermsOf Use to know your answer works. Which is why I answer very few questions about iMac memory slots, MBPs earlier than 2011 or mac-minis other than 2009 models.

Feb 24, 2013 9:59 AM in response to steve359

im a little confused, were you saying that to me? Learn what? I dont know what you are talking about. And there is no degree called programming, It is a degree in Computer Science(CS), i know because i have one. I am a programmer. What were you talking about though? I dont know what it is that i said in this thread regarging programming. All i said here is you can change the ram in older macbooks, but the new ones you cannnot because the ram is soldered to the board.

Feb 24, 2013 10:03 AM in response to Mini-Mac

I have a 2011 mbp and i uograded the ram and put an ssd in. You are allowed to do this in any non retna mbp. Chamnging these parts will not void the warranty however there is a twist ofcourse apple does not tell you. If "they" feel the parts you put in caused problems to the computer they will void your warranty. Just make sure to never send your computer to apple with your parts in it. i made that mistake and it was such a pain in the *** to not have my warranty void. Avoid the headache because apple looks for every reason not to help you before they help you.

Feb 24, 2013 10:13 AM in response to steve359

dont tell me how to talk i will say what ever i want. LOL. i think i know about hardware since i work on my mbp and have changed every part myself, also have build a few computers. You dont habve a CS degree you just said you know peiple who do. Are you replying to someone else bc i dont know what your talking about, what did i say that makes you say i dont knwo hardware.. Is this because i said 2012 mbp instead of retina? are you really nit picking also? LOLOLOLOL

Feb 24, 2013 12:13 PM in response to David Blank2

You do NOT need to buy a drive from Apple to replace the stock drive in any Mac computer that has a Removable drive.

You also do NOT have to buy RAM from Apple. Yes they may sell it, for an Inflated price, but you can buy it from anywhere.

Apple Does NOT Make Memory. Nor do they Brand Memory with the Apple Name.


This is the RAM that came out of my late 2011 MBP as I switched it out to go to 8GBs.

User uploaded file

As you see it does not have the Apple name but it came in an Apple computer as shipped by the factory.


This is the memory from my Dell which I also replaced with 8GBs then switched it again to 16GBs.

User uploaded file

You may notice It Is The Exact same Memory from the same Manufacturer and that Ain't Apple.


Also most of what you wrote in the rest of your post is Nonsense also. Apple doesn't make hard drives either. My MBP had a Toshiba installed when I first got it.

Wouldn't you think that if Apple made hard drives and RAM, or even Branded those parts with the Apple name, they would be installed when the computer came from the factory?


So please get you Facts Straight before posting Nonsense.

Thanks.


David Blank2 wrote:


First off, iFixit usually has fairly simple, instructions on how to do this stuff, but I will warn you ahead of time. Apple typically doesn't sell replacement drives to the average public, RAM they sell as long as it's meant to be user replaceable. I'm not sure how easy it is to do it on the MBP model they currently have on the market. If you have to crack open the case, I would highly suggest bringing it in unless you really understand what you are doing, have the right tools and its not under warranty. If it under a year old I wouldn't do it myself.


Here's a link to iFixit.


http://www.ifixit.com/Device/MacBook_Pro

Since it's probably still under warranty or with AppleCare, I would suggest only putting APPLE memory, I have the best luck with Apple memory PERIOD.


Hard drives? If the computer was out of warranty, I would probably only recommend either an Apple brand hard drive or OWC. OWC is pretty reliable.


But it's pretty easy with this model. Unscrew the bottom screws and there is a connector you have to disconnect. It's pretty easy from the photos.


Please make sure you have a grounding strap, if you don't, GET ONE!!!! BIggest mistake people make is not being grounded, as you can mess the thing up if you aren't grounded.

Feb 24, 2013 1:12 PM in response to Shootist007

Now, I had a older iMac that I just replaced just recently and I had bought Apple co-branded memory several years ago to upgrade the existing memory and the factory installed memory and the branded memory had a lable with a Apple part number and an Apple logo on it for BOTH factory installed AND what I bought from Apple in the Apple box. Now, that was a few years ago and for the time period since Macs first hit the market, that's how Apple did things. Of course Apple doesn't mfg their own memory. DId i mention that they mfg it? NO. But they do factory install it, and they do sell memory upgrade kits in boxes with their name on it, or at least they used to.


Now, Apple might have changed policies on things because when i always dealt with Apple AppleCare or the Apple Warranty, if the product came in with non-Apple branded memory, the user would have to take out the 3rd party memory and install Apple branded memory in the computer before they could service it. The reason is that Apple just doesn't want to work on a part that was originally supplied BY Apple or sold by Apple with the Apple logo on it.


Now, they've used various memory suppliers over the years and that is just dependant on who can supply what they need that meets their specs, which are quite stingent. They have their memory tested to much higher extremes in terms to obtain better reliability.


I've dealt with third parties over the years, Kingston, OWC, MacMemory, Crucial, etc. and what I've found is that memory supplied by Apple or bought afterwards that had the Apple branding on the box was far more reliable. I never had a problem with it. I would have problems with memory that I bought from other suppliers whether it was Crucial (even though the original memory was supplied by Apple and was also co-branded Crucial), etc. etc. It usually took about a year before the 3rd party NON-Apple co-branded memory before it would fail.


Either way, I won't ever recommend buying additional memory from a 3rd party if the computer is under warranty since Apple Support people might not touch it until the memory is replaced, but obviously go to Apple Support personnel and ask them directly how they handle break/fix with memory. It, from a logitstics standpoint is better to go with Apple branded parts bought directly from Apple, especially if it is covered under warranty or AppleCare warranty. Since one person was discussing a computer that's less than a year old, I will only suggest buying Apple memory instead. What they do is their decision.


I was merely mentioning this because on my older iMac which i just replaced, had a Sticker with an Apple part number and Logo in addition to the OEM mfg information, so this is a new circumstance. If you want me to prove it, I have to track down my friend that has my old system and pull out the memory and take a photo of it, but please trust me. It does have an Apple logo and part number on it.


Now, I just bought a 27inch iMac and shut it down and pulled the memory and yes, it doesn't have any other markings than the OEM mfg markings. so what it appears to be is a change in Apple not using an Apple logo/part number sticker and this is something that is recent as far as how Apple does things. SInce I don't work for Apple I can't comment on their policies.

Now, in terms of what is more reliable, I would go with Apple co-branded parts for memory and hard drives that are purchased through Apple that come in an Apple Box. Yeah, they might be more expensive, but I have had ZERO problems with Apple co-branded memory and hard drives and I've been using Apple products since the beginning.


If the product is not covered under warranty, if you want to go with cheaper 3rd party stuff, go right ahead, but don't blame anyone if it doesn't work as reliably, if it does, great!

Feb 24, 2013 1:17 PM in response to David Blank2

David Blank2 wrote:


if the product came in with non-Apple branded memory, the user would have to take out the 3rd party memory and install Apple branded memory in the computer before they could service it.

There is no Apple branded memory so that will be very difficult, if not impossible.


Apple source memory from several manufacturers.

Adding SSD/memory voids warranty

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