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Adding SSD/memory voids warranty

Hi,


I hear many people manually add SSD/memory to MacBook Pro.


But Apple's warranty clearly states that in such case it will be void:


http://www.apple.com/support/macbookpro/service/#warranty4


Apple’s One-Year Limited Warranty for MacBook Pro excludes coverage for damage resulting from a number of events, including accident, liquid spill or submersion, unauthorized service and unauthorized modifications.


So I just want to confirm whether the warranty would still be valid or void?


Cheers,

Dmytrii.

MacBook Pro

Posted on Sep 14, 2011 12:31 AM

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Question marked as Best reply

Posted on Sep 14, 2011 12:59 AM

Adding memory or upgrading your hard drive are not considered "unauthorized modifications" and will not void your warranty, although the memory & hard drive, that YOU install, will not be covered. In fact Apple even provides instructions on how to do so yourself:


http://support.apple.com/kb/HT3419


Memory:


http://support.apple.com/kb/ht1270

95 replies

Nov 25, 2012 10:49 AM in response to Csound1

I agree with 90%, but I would add that third party memory is a crap shoot. Most of the third party memory I've used in the past gets flaky after a year and when I get it replaced, sometimes that doesn't work. I've had troubles with Crucial and MacMemory, but have had ZERO problems with Apple memory. Kingston is USUALLY good if it is not the value memory. Mixing different speed memory can sometimes pose problems as well.

Nov 25, 2012 11:14 AM in response to David Blank2

David Blank2 wrote:


I agree with 90%, but I would add that third party memory is a crap shoot. Most of the third party memory I've used in the past gets flaky after a year and when I get it replaced, sometimes that doesn't work. I've had troubles with Crucial and MacMemory, but have had ZERO problems with Apple memory. Kingston is USUALLY good if it is not the value memory. Mixing different speed memory can sometimes pose problems as well.

Not sure where you are getting your info but Apple Does NOT make RAM. They buy it from RAM manufacturers. So there is NO Apple RAM. What they use is the same as every other computer maker and it all depends on what brand they buy for the price point they are looking to spend.


If you have had problems with Crucial RAM then it can be returned for replacement as Crucial has a Life Time Warranty. I personally have never had any problems with Crucial RAM. More then likely it is your Mac that has gone bad, Not the RAM. As you say you replaced it and it still didn't work.


Changing the HDD and Adding RAM Does NOT void the warranty.

Nov 26, 2012 12:10 PM in response to David Blank2

David Blank2 wrote:


I agree with 90%, but I would add that third party memory is a crap shoot. Most of the third party memory I've used in the past gets flaky after a year and when I get it replaced, sometimes that doesn't work. I've had troubles with Crucial and MacMemory, but have had ZERO problems with Apple memory. Kingston is USUALLY good if it is not the value memory. Mixing different speed memory can sometimes pose problems as well.

I've installed RAM from various vendors in my Macs over the last 20 years, and with only one or two exceptions the third-party RAM I install stays in that Mac until the day it's taken out of service years later. I usually get it from macsales.com, though I've used Crucial too.


David Blank2 wrote:


and when I get it replaced, sometimes that doesn't work.

This almost never happens to anyone unless they ordered the wrong RAM or something is wrong with the Mac, not the memory.

Dec 28, 2012 8:18 PM in response to dnagir

Replacing the built-in hard drive or RAM does not replace the warranty for unibody MacBook Pros (non-Retina display). It is stated in the Apple manual and terms of conditions for MacBook Pro that the ONLY two user-servicable upgrades that can be done to the machine is upgrading the drive and RAM. If an upgrade is user-servicable, than a user can modify that component without voiding their warranty. Furthermore, surely if it voided the warranty of a unibody MBP, Apple wouldn't include hard drive and RAM replacement instructions in their MacBook Pro user manuals. Replacing the optical drive with a data doubler and drive however would void the warranty. But if you simply replace your RAM and hard drive (with another hard drive, or an SSD), your warranty is still valid.

Feb 13, 2013 12:56 PM in response to thomas_r.

It only voids the warranty if you have a late 2012 macbook pro. other than that you are allowed to change the memory or hard drive in any macbook pro. you may change the memory in any iMac except the Late 2012 21 inch. Besides the two models i mentioned, upgrading memory will not void the warranty. i have a 2012 macbok pro. one time i dropped it off at the apple store for a repair and i left my own memoy and my own ssd inside and they repaired it without giving me a problem. obviosly they will not repair parts you insatall. another time i mailed in my MBP to apple with my parts inside, they did not repair it, they called me and said i have to put back the orriginal parts and send it back for them to do the repair. There is nothing misleading here, you just are not correct. you may replace parts depending on your model. i have been dealing with apple for years, i have everything the make besides the MAC PRO. Ive been changing parts in my own products for a long time so trust me. Apple care will tell you if replacing a part will void it. Like removing the battery will void the waranty for sure. Just make sure they know which model you have. (there is on other thing, apple can void your warranty if they think the part you installed is the reason your computer is having problems so you really should always put back the original parts when giving it to them for a repair, if not you are taking a risk)

Feb 13, 2013 1:05 PM in response to David Blank2

maybe you are using cheap memory. Crucial and samsung are some of the best you can buy. If anything apple uses cheap memory. I always replace my memory in my macs and when i take the original memory out and it is always garbage. Apple does not use anythign special. The best memroy is probably samsung right now. You deffinatly should upgrade the memory yourself, it is worth it if you know what you are doing and research 3rd party memory well.

Feb 13, 2013 1:49 PM in response to platerpus7

Just where in the world did you get that infomation? It is Complete incorrect, in other words Wrong.

First there is NO Late 2012 model Macbook Pro. There is a Mid 2012 MBP and a Late 2012 iMac.


It is perfect fine for the User to change out Memory and hard drive in all standard Unibody Macbook Pros and not void the warranty.

The only one you can change anything on is the Retina models

platerpus7 wrote:


It only voids the warranty if you have a late 2012 macbook pro.

Feb 13, 2013 2:01 PM in response to Shootist007

Mid/ late. big deal Are you seriously going to knit pick like that? Apple does not update a product 3 times a year anyway so I don't know why you had to try and be nasty. You did nothing but repeat what I said. What I said was the new one cannot be changed meaning RETINA. Did you even read what I wrote right before that or did you see what you want so you can try and be a troll? Because I said exactly what you just replied you moron. Your comment saying it is fine to change memory is a joke because I already said that. What is your point?


Next time read what people say before you comment.

Feb 13, 2013 2:33 PM in response to Shootist007

Lol ok. The retina came out in 2012. I really have no idea what you are talking about lol. I'm sorry I did not specify retina but that is what I meant, I was clearly talking about the new retina models. You can't upgrade that. I have a degree in programming, i know allot of things so i really don't care what you say. Sorry to have ruined you day lol.

Feb 24, 2013 7:34 AM in response to Shootist007

I've searched and searched about servicable parts that can be replaced by the end user for the (Mid-2012) MBP (NON-Retina) and have yet to find anything that clearly stated that RAM and HDD can be replaced and instruction on doing so.


However, I did find instructions for the 2011 MBP.


If someone can point me to the article/manual that Apple states the user can change out the RAM and HDD with instruction for the Mid-2012 MBP (non-retina) please help.


I believe the 2012 MBP manual was written for the 2012 rMBP and therefore no clear instructions for replacing RAM and HDD.


Help in understanding?????


Thanks

Feb 24, 2013 8:56 AM in response to Mini-Mac

First off, iFixit usually has fairly simple, instructions on how to do this stuff, but I will warn you ahead of time. Apple typically doesn't sell replacement drives to the average public, RAM they sell as long as it's meant to be user replaceable. I'm not sure how easy it is to do it on the MBP model they currently have on the market. If you have to crack open the case, I would highly suggest bringing it in unless you really understand what you are doing, have the right tools and its not under warranty. If it under a year old I wouldn't do it myself.


Here's a link to iFixit.


http://www.ifixit.com/Device/MacBook_Pro

Since it's probably still under warranty or with AppleCare, I would suggest only putting APPLE memory, I have the best luck with Apple memory PERIOD.


Hard drives? If the computer was out of warranty, I would probably only recommend either an Apple brand hard drive or OWC. OWC is pretty reliable.


But it's pretty easy with this model. Unscrew the bottom screws and there is a connector you have to disconnect. It's pretty easy from the photos.


Please make sure you have a grounding strap, if you don't, GET ONE!!!! BIggest mistake people make is not being grounded, as you can mess the thing up if you aren't grounded.

Adding SSD/memory voids warranty

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