When will Apple resolve the FCPX Crashes when Effects are added to a clip in timeline.

Thanks for the suggestion, but if you read up the discussion, you'll see that several of us did just that multiple times. We even tried it on new user accounts, different Macs that had never had the Trial or FCP7, etc.

Now, there evidently ARE some glitches with the Trial and/or FCP7 caused by having both on the same partition (or other reasons) that may be helped by trashing and reinstalling the program and/or prefs, but I'm still convinced it doesn't help the specific problem that the Trial crashes when you (a) apply any one of a number of the effects - about half of them, and (b) then attempt to open the Inspector while the clip with the Effect is selected.

Or are you implying that the current Trial that is available may be a different version from the one first posted last week and that the current installer may include a "stealth" correction by Apple? That would be great, and I'll try it tonight or tomorrow.

Dear all, I solved the problem re-downloading the trial, wasted the previous app and reinstalled the new one.

Making a comparison between two app file, I discovered fews byte of difference, so I probably Apple has updated the FCPX trial correcting the bug.

For me no crash anymore.

Wow, that is excellent news. I've been busy Facebooking about Steve Jobs and have not tried the new Trial although I downloaded it last night. Did you also trash preferences, or does that matter? I'll try it in a minute without deleting them.

Hmm, so I may have been correct about my "stealth" update idea? - I was really just kind of joking.

No preferences trashed

Looks like you're right.

I just downloaded a new trial on my Macbook Pro and tested some 5 different effects of which David and myself determened they where crashing. (so not all of them). I can confirm that they work fine now.

I cannot test them on my Mac Pro as my logic bord died 😟.

Last word (30.09.2011) of the FCPX team to me, that after a couple of days the where able to crash FCPX (initially they couldn't). So perhaps they found the problem and solved it.

Ben

Yes, works for me now as well! My wife says Apple should give a few of us copies of the "real" FCP in return for all the time some of us spent documenting this 😀

yes crashes of trial version on both Snow Leopard and Lion.

I have trial versions of FCPX v10.0.1 running on two platforms. iMac and MacBook Pro.

The MacBook Pro has a clean installation of Lion loaded from a DVD. So, no Snow Leopard. The trial version is crashing.

The iMac is running SnowLeopard 10.6.8. A purchased version of FCPX v10.0 running on this just. The trail vesion crash crash crash.

Work that one out.

Well, there ARE things that cause FCP X, Trial or regular, to crash on certain systems, especially if FCP7 is present, etc. Back on the first page of this thread there is a great post with lots of general troubleshooting suggestions - new user account, separate partition, trashing prefs, etc. It was an excellent post, but just didn't cover the specific problem we were having. I would go back to that and make sure that all those suggestions have been tried. My understanding is that other than this bug that was formerly in the Trial, those fixes take care of most crashes.

And, if you didn't catch it from the above messages, until 2 or 3 days ago the Trial had problems, so if your Trial install was prior to that, you need to download a fresh one.

I don't mean to add more noise to the conversation but I did what Sergio suggested and it worked for me. I trashed the current version of FCP X Trial. I literally dragged it from Applications to the trash and then I emptied the trash. Next I went to the FCP X page and downloaded the trial again. I installed it and have been testing it for about an hour and so far, no crashes. The benefit is that is that the 30 day countdown reset. Now, instead of having 16 days left, I have 30. WooHoo.

Yep, crash crash crash on effects. I have loaded the trial FCPX on a MacBook Pro and iMac. All hardware suitable, trashed and trashed prefs.

The MacBook has a clean install of OS, that means: make a bootable version of Lion, fire up Disk Utilities, erase the HD and write zeros over it...then load Lion. Load FCPX trial from disc copy... still crash on effects. So that a pretty clean install in my mind.

Here is where things could get interesting:

iMac running Snow Leopard, 10.6.8, FCP2 studio loaded, FCPX v 10.0 purchased copy loaded, FCPXv10.0.1 trial loaded. I do not have Motion or Compressor loaded. Effects crash in trial version but not in purchased version.

Two questions,

does anybody have a trial version not crashing with Vignette inspection?

does anybody have a purchased version crashing with Vignette inspection?

Apple? are you going to answer?

regards to all...

bit4bit

I can confirm that I have the trial running without any "effect-problems" in two environments:

Macbook Pro running OS 10.6.8

iMac running Lion 10.7.2. (but also fine with 10.7.1)

Motion 5 also installed on the iMac.

However things started only working after I (re)downloaden and installed the trial version that was available after the 7th of october 2011.

Ben.

btw did you follow the instructions for installation in case you have FCS running:

http://support.apple.com/kb/HT4722

Crashes are caused by one of two things (or possibly both).

1. There is something unusual about the setup of your computer and accessories or the types of apps installed. This is known as a conflict and considering the almost infinite permutations of apps on people's computers, it is surpprising it doesn't happen with most apps most of the time.

2. The other reason is simply user error. There may be some major or even minor thing the user is doing incorrectly.

The fact that the overwhelming number of users do not experience these problems strongly suggests that people experiencing them should look carefully at their own setup and workflow.

Ian

In general I can agree with your statements.

However:

1. in this case I was able to create those crashes on different machines, even brand new ones and machines at Apple resellers with material provided by Apple for demo purposes.

2. Several reports on brand new machines standard configurations

3. I have had the pleasure to be in contact with the support team of FCP, sent them my footage and they were able to create the crashes as well (first contacts were at 27th of september). Crashes are also occuring with other footage.

So my believe, in this case, is that there was definitly something "wrong" with FCP-trial for some (standard) configured machines. (which would be a 3d cause). In itself that is no problem or unusual.

Also several people (including myself) noticed that the latets downloads of FCP-trial had a different dowload-size, then before. So something has changed in the package.

Than again, having said this, for some your 2 mentioned causes might be applicable.

Ben

Hi Ben,

I got your reply in my email notification but on moving to the thread I found no sign of it or my original post.

Have they been removed?

I just wanted to say that there is no such thing as 2 identical computers.

However carefully the manufacturers made them, there would always be countless minor differences between them.

Normally these differences would not matter but it is conceivable that a particular combination of differences could possibly cause a significant problem.

Added to this the fact that every user will open apps in a different sequence and also use a different sequence of keystrokes etc. when using the computer means that there will be even more variations from one computer to the next.

This should not usually be detrimental as these are so miniscule but I am convinced that something like the butterfly effect can occur.

P.S. I notice that our 2 missing posts have now magically re-appeared.

Message was edited by: Ian R. Brown