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iPod touch will not sync with iTunes 10.5

When I connect the device iTunes shows my iPod on the left, but all I get is a spinning beachball and I can't click anything in iTunes.

Posted on Oct 11, 2011 1:52 PM

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36 replies

Oct 14, 2011 1:12 PM in response to ScottKitts

Weird. I updated my iPod touch to iOS 5 on a Windows 7 laptop. It complained that the laptop wasn't the computer I sync with, but updated my touch anyway, backing up my email, contacts, and calendars and most of my setting in the process (albeit reeeaalllly sloooooowly). Plugged it back into my PowerBook and iTunes connected to it like nothing was ever wrong. It even auto restored all of my apps and data without having to be told. Though I did have to spend half and hour restoring my app layout.


Whatever the bug is, it must be something really obscure, all of the "fixes" I've run into are more witchcraft than anything else.


Now, if I can just figure out why my 32GB iPod touch thinks is has 71.4GB of audiobooks stored on it...

Oct 15, 2011 7:30 PM in response to tobiii

I have done everything I can think of and many of the suggestions found on the boards including zapping iTunes out of the system and reinstalling from a clean download. Apple support sent me a response to an email inquiry I sent to T. Cook and suggested I reauthorize my iPod Touch 2 generation and outlined the entire procedure. I did that (followed their instructions) and now when I connect the iPod iTunes opens automatically and freezes (I see nothing in the preferences to prevent the opening of iTunes automatically. I've taken care of things as best as possible using the "devices" menu there). The moment the device is disconnected the freeze stops and iTumes proceeds as normal. iTunes support has proven worthless and I'm kind of stumped by the whole mess.


This is a real pity as my experience with the iPod Touch has been excellent to this point. If there were another player of this caliber I'd be very tempted to try it. As it is I may be forced to use FileApp to load the content onto the device avoiding iTunes altogether, but this is incredibly slow.

Oct 20, 2011 5:50 AM in response to mofobaru

Mac OS X 10.5.8 on an Intel iMac

iPhone 3GS

iTunes 10.5


If you encounter the spinning ball, it may suffice to just wait (and wait and wait), as in my experience, eventually the spinning ball went away and my iPhone was properly connected to iTunes.


Tried to upgrade to iOS 5, and when I initially connected the iPhone to iTunes, I got the spinning ball. I found if I waited a long time, then it would connect. So I installed iOS5, which involves a very time consuming 'restore' step. At the end, none of the non-Apple apps would launch and no songs/podcasts/etc were on the iPhone.


So then I disabled 'auto-sync' in iTunes, connected my iPhone to iTunes, got the spinning ball, left it overnight, and in the morning it had connected to iTunes. Then I did a 'Restore', which involved resetting the phone and restoring from a previous backup made yesterday morning. Strange thing is that during the restore, the phone did not have 'Syncing now' or 'Restoring now' message on its screen. Seems to me that it should have.


Now, many hours later, it looks like everything is working on the phone now. And when I try to reconnect it to iTunes, it connects quickly without starting the spinning ball.


This whole process was very time-consuming and not fun...


However, after reading about how iOS 5 tends to dramatically reduce stand-by time on the 3GS, I am wondering if there is a way to go back to the previous iOS version?

iPod touch will not sync with iTunes 10.5

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