iTunes 10.5 hangs during iPhone 4 sync

Just installed iTunes 10.5 and attempted to sync iPhone 4/4.3.5 several times. The process hangs while "Backing up" with the status bar right under the t in (Step 1 of 5). I've swiped the phone to cancel, which leaves iTunes continuing on as if the phone were still syncing. I used Task Manager to quit iTunes on Win Vista, restarted iTunes and attempted to sync again. Hangs in the same place. So, I restarted the computer, restarted iTunes and it's still hanging during Backing up... I am so frustrated! Help!!!

iPhone 4, iOS 4.3.3

Posted on Oct 11, 2011 8:50 PM

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61 replies

Oct 18, 2011 12:21 PM in response to Zipper 2020

I wrote to the manufacurer of the network card built-in to my motherboard and received the following reply:


"Apple's latest update broke it - we're working on a fix now. I don't have an ETA yet,but it should be relatively soon."


I'm pretty sure that the type of card I have is not used by many people as it's a gaming motherboard from Gigabyte however the problem mat be occuring with other boards.


The solution is probably to add an additional network card until and if Apple does something about it.

Oct 18, 2011 12:26 PM in response to japiohelp

Somehow this suggested solution did not work for me. My iTunes still hangs on synch either while copying files over in the last step or on waiting for copying files.? I am also using Windows 7 64, with new iPhone 4S 64GB and iTunes 10.5. Even tried to restore my phone to manufacturing settings, but no dice... What else can it be besides a BIG BUG in iTunes?

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iTunes 10.5 hangs during iPhone 4 sync

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