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e4effect Author

Level 1

7 points

iTunes 10.5 does not load shared library files

Since today's update to iTunes 10.5 from 10.4.1. iTunes can no longer access the shared music library I have on my iomega NAS disk. It sees the disk and lists it as a shared library, but when I click on the library it goes into an endless loading cycle. In the past it might take a minute or so to load the library, but since the update, iTunes never actually does load it.

There is no error message, not even an operation time-out. I can't see anything rrelevant in the console. It just goes on for ever trying to load the shared library.

It was loading the shsred library just fine until this evening when the update downloaded.

Any ideas?

Mac Pro, Mac OS X (10.6.8), iTunes 10.5

Posted on Oct 11, 2011 9:56 PM

239 replies

Oct 20, 2011 2:23 PM in response to Brahm

I also have a LS-WTGL/R1-V3 with 250+GB of music thats setup as a media server, and once I went to iTunes 10.5 on my Windows 7 32bit laptop like yourself at that point my media server didn't work anymore; it shows up and connects but then immediately bounces back to local every time. For now I ended up going back to 10.4. I'm not tossing my stinkin' Linksys just because Apple can't get it right. Has anything changed on your end, or did you just goback to 10.4 like I did and decided to wait Apple out?

Brahm

Level 1

8 points

Oct 20, 2011 2:27 PM in response to ronddurham

I have not reverted back to iTunes 10.4 yet. I'm hoping that the 10.5.1 update will address the issue. If not, I'll likely revert until they fix the issue.

Oct 20, 2011 2:54 PM in response to e4effect

I haven't seen any acknowledgement from Apple, but I don't think we ever saw anything from them last year with with the breakage in iTunes 10, either, aside from the later fix.

The problem (for any server software based on mt-daapd) is that iTunes now seems to require the SupportsUpdate field in the initial server-info handshake, which mt-daapd doesn't supply. Adding it to mt-daapd (even with a value of False) works with iTunes 10.5 fine. For some reason, Apple tends to make iTunes fail when it suddenly requires previously optional tags, rather than assuming a sane default in the absense of an explicit value (like last year's mediaKind problem).

Mic HK

Level 1

0 points

Oct 21, 2011 2:40 AM in response to Deledrius

I have the same problem (iTunes cannot connect NAS music library) with my Buffalo LS-WVL after upgrade to iTunes 10.5. Hope that apple will fix the problem yet. 😉

Oct 21, 2011 9:13 AM in response to e4effect

Same problem here, I use a Lacie NAS and when trying to load the library it is shown a fraction of a second and then closes going back to the current play

Oct 21, 2011 4:30 PM in response to Deledrius

Adding it to mt-daapd (even with a value of False) works with iTunes 10.5 fine

Can you explain what you mean by this? Where should it be added?

I tried adding it to mt-daapd.conf but got an "unknown directive" error when I restarted the server.

Thanks!

Oct 22, 2011 9:22 AM in response to e4effect

Confirmed problem with Synology DiskStation as well. Click on shared NAS, tries to load, then switches back to local library.

Oct 22, 2011 2:21 PM in response to Community User

mattlancey wrote:

Adding it to mt-daapd (even with a value of False) works with iTunes 10.5 fine

Can you explain what you mean by this? Where should it be added?

I tried adding it to mt-daapd.conf but got an "unknown directive" error when I restarted the server.

Thanks!

I was talking about the mt-daapd source. The option to enable or disable the feature using the config file is commented out in the source, so a few minor changes are needed to turn on the output to iTunes. I've sent an email to Julien Blache (listed as the package maintainer) with a patch for the issue, but haven't received any reply yet. It's made against the source in Ubuntu's 10.04 LTS repository, but for anyone with access to the source for their affected NAS devices, applying this patch should help them as well.

Oct 22, 2011 11:37 PM in response to Deledrius

Thank you so much Deledrius!

Even though I have forked-daapd installed mt-daapd seems to be much more stable.

The connection to forked-daapd drops every once in awhile or forked-daapd randomly quits.

This patch helps so much!

Thanks again!

lupunus

Level 4

1,000 points

Oct 23, 2011 6:38 PM in response to e4effect

e4effect wrote:

Since today's update to iTunes 10.5 from 10.4.1. iTunes can no longer access the shared music library I have on my iomega NAS disk.

Remember that Apple had disabled the support for the “DHCAST128″ in Lion and also use now Netatalk 2.2.

Also remember that a attached drive on a Time Capsule or Airport Express is a NAS too.

It seems that the iTunes 10.5.x update has corrupted some settings and/or configuration files.

I've had two cases last week (a Synology NAS and a AP-Extreme attached WD-Drive) and found a working solution for both.

Given that on a non Apple NAS a Lion compatible Firmware is installed, you should try the following:

Change the name of the sharing (e.g. from my-book-live to mybook) and refresh the settings in iTunes as well as in your system settings.

Roughly said: "Set up the sharing from scratch with a new name"

After that iTunes will rebuild the Library (Database files).

If that is finished your shared Library should be accessible as it was before iTunes 10.5.

Lupunus

Oct 24, 2011 5:44 PM in response to e4effect

Not working for me either. Same issue with a DLINK DNS-323 running firmware 1.09 and the FireFly plugin. Hope Apple fixes this

Oct 24, 2011 7:59 PM in response to e4effect

Me too. QNap 212 and Iomega. Both fail after upgrade to iTune 10.5

e4effect Author

Level 1

7 points

Oct 25, 2011 4:33 AM in response to lupunus

lupunus wrote:

...Change the name of the sharing (e.g. from my-book-live to mybook) and refresh the settings in iTunes as well as in your system settings...

Thanks for the suggestion lupunus.

I'm not running Lion (still on Snow Leopard), and perhaps for this reason or some other, changing the share name, rebooting the NAS and then relaunching iTunes had no positive effect other than changing the shared library name in iTunes. It still loads forever without getting anywhere. I have the latest firmware from Iomega and can find no reference

However, the fact that the iTunes 10.5 update problem with shared libraries is reported as affecting both Windows and Mac users and seems to affect a wide range of NAS devices, suggests that Lion is really not the issue here.

I have spoken to Iomega who said "we are aware of the issue and we can at this stage only advise you to revert back to the previous version of itunes as this still works.

with regards to the latest version issue this has been forwarded to the relevant department for investigation with Apple support team."

So at least Iomega are acknowledging that the problem deserves a solution. I suppose that's a step forward!

Anyway, thanks again for your suggestion. All ideas welcome!

Oct 25, 2011 5:55 AM in response to e4effect

Thank you very much for your valuable information.

thetalm

Level 1

0 points

Oct 26, 2011 3:16 PM in response to e4effect

Netgear has just published a Firefly patch for their ReadyNAS products, but the problem is still present

iTunes 10.5 does not load shared library files