Can't verify Apple ID! NO email is sent??

I have to verify my Apple ID but Im not receiving any mail.

Tried 2 accounts, no spam, no where else.


Tried to login into iCloud, nothing works.

I don't get ANY verification mail.


Any one any idea?

iPad, iOS 4.3.3

Posted on Oct 12, 2011 7:09 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2011 6:17 AM

Here's the FIX for iCLOUD not sending the Verification Email.


I spent all day (yesterday) trying to resolve this. Here's my FIX.


1. Create a new email address (I made a new Gmail account)


2. Go to https://appleid.apple.com/


3. Click manage accounts.


4. Sign in (with old/original email address), and change your Primary email address to your NEW Address.


5. Your icloud should verify right away.


You make think creating a new email is to much work, but I tried everything, I even called apple and they wanted me to pay 29.99 for apple care.... I just wanted a FREE ANSWER and HERE IT IS.

200 replies

Oct 14, 2011 2:16 AM in response to favot1

Tried Favot's solution; I am now able to access iCloud. However, when I try to update my Apps, the Apple Store says that I didn't buy them, so I am not authorized to update. Apparently, the new Apple ID over-writes the transaction history, so Apple thinks that I have somehow pirated my Apps, and will not allow me to update.


Does anyone out there have any ideas how to fix this? I am about to go to Android!

Oct 14, 2011 7:01 AM in response to mikefrommclean

mikefrommclean wrote:


Tried Favot's solution; I am now able to access iCloud. However, when I try to update my Apps, the Apple Store says that I didn't buy them, so I am not authorized to update. Apparently, the new Apple ID over-writes the transaction history, so Apple thinks that I have somehow pirated my Apps, and will not allow me to update.


Does anyone out there have any ideas how to fix this? I am about to go to Android!


I was able to update apps and everything seems to be working well. But the first time I tried, the phone was still using the old email address, not the new one I created, so I did sync with the phone (wirelessly, I believe, since I had gotten that working, too) and then tried again and then the phone had the new Apple ID and I used my new PW and since then I've updated Apps a few times.


Apple understands interfaces, but not always customer service and problem (I won't say crisis) management. They continue to be silent on the upgrade issues, AFAICT. One person mentioned going to the Genius Bar, which is not a great option for me due to distance. I'd hate to have to resort to that, but I know I'd give them an earful.

Oct 15, 2011 11:30 PM in response to ElyFornoville

Check your Spam/Junk Mail Folder.


After 2 days and several requests for a Verification Email I checked my Junk mail file and realized all of the Verficiation emails had been going there. After clicking one of those links I was verfied and things worked fine including updating Apps. (I did change the password for my Apple ID thinking that might be the issue as they now require an 8 character ID instead of the precious 6 digit ID.)

Oct 20, 2011 9:21 AM in response to favot1

You rock! It worked. I found I had my daughters email address as my second. We were trying to verify her email address. As soon as I deleted it from my account, her phone lit up with verification emails! What had gone wrong was I synced (sp) her iphone to my itunes account when I got it. No idea it would create such a mess. Thanks again Favot

Oct 20, 2011 6:25 PM in response to ajmer

I also tried this a week ago and found 2 associated email addresses but I must have more cuz its still not working. You, unfortunately, have to type in the associated email addresses and I can't think of any other addresses I may have used over the past 10 yrs. Today I am not able to update my apps at add apps as it says I my ID has not been verified. It has worked fine up until today. Also, every time you check for associated addresses, you have to change your password to something you've never used before. I am running out of passwords that I will be able to remember. Hope someone comes up with a viable solution soon as I really need to keep my apps up to date.

Oct 21, 2011 12:23 PM in response to ElyFornoville

Recently with upgrade to OS 5 and registering for iClould when trying to go to iTunes store I was unable to access and asked for verification request. As I previously had set up separate iChat/AppleID account with the same primary email address I was unable to get another verification email sent for iTunes store Apple ID.

Work round involved going to http://appleid.apple.com

Manage account of one Apple ID (the one not used for iTunes account) and change primary email address, this will need to be verified.


Then going to iTunes store it will ask for verification of the other Apple ID account . Pop up will then enable you to send verification email, previously greyed out. When email received verification complete, access to iTunes store returns to normal.

Oct 22, 2011 5:59 AM in response to ElyFornoville

Hey I was having the same issue. My old apple ID wasnt associated with anything and I was stuck. So I called apple support. They told me that everything I got from my old apple ID wouldnt transfer over to my new one and the only way I could update anything is to repurchase everything again using my new one (which I wasn't about to do seeing that I had spend thousands over the course of give or take 7 years.) So I asked how in the **** can I get my old id verified. She basically said that the old ID is just that, it's an ID. If I can login to my account settings then it's active and all I had to do is change the primary address linked to it. So I logged into appleid.apple.com, clicked manage account, signed in, below where it says apple id you should see Pimary Address. Hit edit on the other side of that and change the email to an active email. Once you do that (from your computer I might add) it should say verified underneath and then presto. Your Id should be up and running again. I can't tell you how relieved I was knowing it was that simple. Hope this helps! Good luck you guys!

Oct 22, 2011 7:52 AM in response to ElyFornoville

I tried the 'Find Out' solution that has been posted a couple of times and this looks to have worked (said I was verified) - however it made me change my password - went back to itunes and tried everything with new password and it refused that and now locked the d@mned account!

I love my ipod touch for music, but given experiences of the last 2 weeks I will never be getting an iphone! the software update has been a joke - you would think it was a priorty to make everything work together - even if just for the case of allowing consumer to spend money in the itunes store!!

Idoits!

Oct 22, 2011 8:32 AM in response to Rmensen

I finally emailed app store support an they checked into the problem and said they would verify the account for me. I got an email back saying they took care of it and I should now be able to log into the app store and update my apps. We went back and forth 6 times and it never worked, each time saying, "ok, we've fixed it now and it should work". The final email said it is an Apple server problem and they were working to fix it. I wrote back and asked for an ETA as this has been going on since the iOS update. They never wrote back. I now have over 10 apps waiting to be updated. SO Frustrating!!!

Oct 25, 2011 10:40 AM in response to favot1

Unfortunately, this does not work for me. The page claims that my email address cannot be verified because it is already associated with another Apple ID. But it isn't. I tried the find my Apple ID. I have two the other one does not have a me.com or mac.com email associated with it. The Genii at the Apple Store say talk to iTunes Store Support. Same for iPhone and Mac phone support. I hate iTunes store support. Email that takes 24 hours a turn is next to useless, especially since they seem to hire the stupidest people at Apple and cannot understand anything.


Any other ideas???

Nov 7, 2011 1:32 PM in response to Rmensen

I don't get this at all. I used Burghound's solution (finding other apple ID's associated with my email) and it worked...BUT, the ONLY reason I had a second apple ID is because when I upgraded my iphone to iOS5, it MADE ME use my email address as my apple ID....yet it still kept my old apple ID, which was not my email address, associated with my email. So I could not verify my new apple ID, because there were now two accounts associated with the same email address.


As Burghound suggested, I just associated a bogus email address with my OLD apple ID, and then associated my real email address with my NEW apple id. But I have no idea if this screwed up any of my purchase history info, I'm sure it did. I don't know why Apple couldn't just map my old account to my new ID, since it was iOS5 that made me change to begin with. Pretty poor.


Also, I couldn't log into the support community with my new ID, just my old one.

Apr 16, 2012 3:56 PM in response to ElyFornoville

I've been trying to verify it for 3 days now (day and night) but for some reason it won't send me the verification email that I need to be able to go to the apps store and download apps. Everytime I try to verify it, all I see in my inbox is iCloud: Welcome to iCloud mail. I've downloaded the new version of the itunes store and done everything that it says to do. I am 100% sure that it is the right email but I'm so frustrated I can't do anything about it. I feel like ever since Steve Jobs left Apple, everythings been goinig downhill. Any solutions?

Apr 19, 2012 2:23 AM in response to BrandonInDallas

Well, I also encounter the same situation. Afer registering an Apple ID. it said that an email verification was sent to the address i declared. But after checking very carefully i can not find the email. I signed in my account severally to get the verification resent but i did not work. Well. What is wrong here. I use gmail account to receive the email. Pls help. Thanks.

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Can't verify Apple ID! NO email is sent??

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