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Can't verify Apple ID! NO email is sent??

I have to verify my Apple ID but Im not receiving any mail.

Tried 2 accounts, no spam, no where else.


Tried to login into iCloud, nothing works.

I don't get ANY verification mail.


Any one any idea?

iPad, iOS 4.3.3

Posted on Oct 12, 2011 7:09 AM

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Question marked as Best reply

Posted on Oct 13, 2011 11:55 AM

Didn't want to, but I did what Favot suggested (easy for me since I manage my own domain) and it worked. However, it's totally ridiculous (and incompetent) that this issue has not been resolved by Apple. It's not hard to tell a person that the email address is associated with multiple IDs and what they can do about it. Instead, Apple, in its great wisdom and infallibility has deemed that the appropriate response is no response at all. No warning, no hint, no error, nothing. It just doesn't work. I call that arrogance and incompetence. Apple's attitude is "who cares."

200 replies

Oct 25, 2011 10:40 AM in response to favot1

Unfortunately, this does not work for me. The page claims that my email address cannot be verified because it is already associated with another Apple ID. But it isn't. I tried the find my Apple ID. I have two the other one does not have a me.com or mac.com email associated with it. The Genii at the Apple Store say talk to iTunes Store Support. Same for iPhone and Mac phone support. I hate iTunes store support. Email that takes 24 hours a turn is next to useless, especially since they seem to hire the stupidest people at Apple and cannot understand anything.


Any other ideas???

Oct 25, 2011 1:52 PM in response to rluciano

I contacted Apple App Store Support via email at http://www.apple.com/support/mac/app-store/ . It took several back and forth emails but they FINALLY fixed it for me. They were actually very responsive. Each reply email from them took an hour or less. I was surprised because I had heard so many complaints about the support people. But they were helpful, responsive and ultimately fixed the issue. I have no idea what they did but it suddenly worked. I dont know how you contacted the app store but try the link above and give it a shot. Nothing else worked for me so it can't hurt, right?

Nov 7, 2011 1:32 PM in response to Rmensen

I don't get this at all. I used Burghound's solution (finding other apple ID's associated with my email) and it worked...BUT, the ONLY reason I had a second apple ID is because when I upgraded my iphone to iOS5, it MADE ME use my email address as my apple ID....yet it still kept my old apple ID, which was not my email address, associated with my email. So I could not verify my new apple ID, because there were now two accounts associated with the same email address.


As Burghound suggested, I just associated a bogus email address with my OLD apple ID, and then associated my real email address with my NEW apple id. But I have no idea if this screwed up any of my purchase history info, I'm sure it did. I don't know why Apple couldn't just map my old account to my new ID, since it was iOS5 that made me change to begin with. Pretty poor.


Also, I couldn't log into the support community with my new ID, just my old one.

Apr 16, 2012 3:56 PM in response to ElyFornoville

I've been trying to verify it for 3 days now (day and night) but for some reason it won't send me the verification email that I need to be able to go to the apps store and download apps. Everytime I try to verify it, all I see in my inbox is iCloud: Welcome to iCloud mail. I've downloaded the new version of the itunes store and done everything that it says to do. I am 100% sure that it is the right email but I'm so frustrated I can't do anything about it. I feel like ever since Steve Jobs left Apple, everythings been goinig downhill. Any solutions?

Apr 19, 2012 2:23 AM in response to BrandonInDallas

Well, I also encounter the same situation. Afer registering an Apple ID. it said that an email verification was sent to the address i declared. But after checking very carefully i can not find the email. I signed in my account severally to get the verification resent but i did not work. Well. What is wrong here. I use gmail account to receive the email. Pls help. Thanks.

Can't verify Apple ID! NO email is sent??

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