I've attempted to install iOS5 several times now, each time it goes through the installation process fine. During the 'Restoring iPad firmware' process, it looks to be almost complete before it stops with the "The iPad could not be restored. An unknown error occurred (1)."
Rebooted my iMac (OSX Lion, i7), verified software updates are current. What else should I try? iPad is unable to boot now (the plug-in to iTunes graphic).
I have downloaded the update and it is crashing when it tries to install as described above. do I need to download the update and wait an hour each time? or can I just try installing it again somehow?
kingsavo wrote:
I have downloaded the update and it is crashing when it tries to install as described above. do I need to download the update and wait an hour each time? or can I just try installing it again somehow?
I think that the update itself should be OK. The problem appears to involve the iPad trying to communicate with the servers. You should not have to download the update again, just click on "Update" in iTunes when you connect it next time. Good luck.
I'm doing this and it is just starting to download the file again! Grrrr
I keep trying to update my iPad 2 and I keep getting the error message that my device isn't eligible for this build. What does that mean? It doesn't give me a specific error code. What should I do? Is this the same issue with the servers that others are having?
I keep trying to update my iPad 2 and I keep getting the error message that my device isn't eligible for this build. What does that mean? It doesn't give me a specific error code. What should I do? Is this the same issue with the servers that others are having?
For those of you getting the "3200" error (and you've followed the instructions), you may want to close all open tasks and hard boot. (power + home until you get the apple) After doing so, it will at least tell you that it's the servers that are the issues, and will instruct you to try later. Then, just keep updating until it gets through. It will at least get rid of the bogus error reports. What stinks is you have to wait for a backup every single time.
Same problems with the iPhone 4, here in Italy. Had the intention to buy the iPad 2, the day after tomorrow, but maybe it's better to wait, now.
Like many I kept trying to updated to IOS5 last night and found myself in a restore loop, and lastly a bunch of errors saying an error occured (1) which prevented the restore from completing.
I found iTunes had moved iOS 4.3.5 to the trash (.ipsw file), grabbed that and moved it to a safer location.
Rebooted my ipad into dfu mode (held down both power and home for 10 seconds - then released power and held down home for another 15 seconds... in which the screen went black but itunes still recognised that it needed a restore).
Lastly when clicking the restore button - I held down the option key which brough up a file selector and I was able to pick my saved iOS 4.3.5 and restore with that finally. Just syncing my apps again now. Will wait until this fiasco is sorted out before attempting the upgrade again.
Hopefully this helps someone not waist the hours I wasted trying to get anything working on my ipad last night.
Regards,
D
FWIW, it would have. Updated with the restore if you had just kept trying. ;)
I'm having the exact same problem with both my iphone 4 [4.3.5] & my ipad2 [4.3.5]. itunes is up-to-date [10.5 (141)] Tried rebooting everything & re-downloading multiple times, no luck. I get this message when "Verifying iphone/ipad restore with Apple."
Finally got the iPad 2 to do the update this morning after the mad dash of yesterday!
I faced exactly the same scenario as you did while upgrading my iPad 2.
Any ideas please. The iPad is going through this endless cycle of rebooting. iTunes doesn't recognize that the iPad is connected.
Appreciate any help.
Rami
Make sure you're using a mobo direct USB2, hard reset and just keep trying to restore. It will eventually work.
The problem seems to be timing with all the contacting Apple bull. Lags make the restore/upgrade stall in various spots. This can happen on boots, reboots, progress bars, verifications, etc.. JUST KEEP TRYING. I KNOW. I WENT THROUGH ALL THIS.
I was bricked for over an hour. I connected to a mobo direct USB3 and it went through the very first time. You might try turning the firewall off as well. See the thread I started called "The Solution". 😉
Thanks, boss.
I tried all USBs, disabled all firewalls, but I don't think this Apple servers issue; because the iPad is not even visible on itunes. I did hard reset more 30 times. I am dissappointed.
Do yourself a favor... unplug the iPad. Reboot the computer. Plug in the iPad. Reset the iPad. As soon as it boots, hold in the home button for 15 seconds. Start attempting restores and thank me later. 😉
iOS5 install failure
