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I've attempted to install iOS5 several times now, each time it goes through the installation process fine. During the 'Restoring iPad firmware' process, it looks to be almost complete before it stops with the "The iPad could not be restored. An unknown error occurred (1)."
Rebooted my iMac (OSX Lion, i7), verified software updates are current. What else should I try? iPad is unable to boot now (the plug-in to iTunes graphic).
Having the same problem! "The iPad "iPad2" could not be restored. An unknown error occurred (1602)."
Help!
I replaced the usb cable, rebooted ipad & I'm trying again. Right now it says "backing up "iPad2..." And the progress bar is moving very, very sloooowly.
Will see what happens.
—dan
Now getting: "The iPad "iPad2" could not be restored. An internal error occurred."
Ugh.
Now what?
Getting the same error on my first gen iPad.
im havint this error on my ipad 2, it wont even restore
It worked on the fourth try. I'm guessing it was failing while" verifying the restore with Apple." part of the upgrade.
Probably just failed before due to the amount of network traffic on Apple's end.
So after about the 10th attempt of trying this, there was pseudo success (the upgrade failed with the same unknown error 1), but when the iPad rebooted itself, it starts up to the apple logo, there is a flash of the progress bar under it, then it goes to the swirling dots for about 5 minutes then reboots. This process repeats indefintely. I was able to get the iPad to turn off by holding the home button and power button.
Scheduled an appointment at the Genius bar for tomorrow, iTunes won't even see the iPad now due to the boot loop.
I was getting this same issue with my iPad 1 - It got to the point where it says "Verifying iPad restore with Apple", then gave error 3200. Fifth time seems to be the charm... I just reset it (by holding Home and the other button), but that didn't wortk, so I removed everything from the multitasking bar. Seems to be working now.
I think we are having problems because when you do the iOS 5 update iTunes is connecting back to Apple servers/mirrors. Apple's Servers/Network is really bogged down at the moment. So the known error pops up. That is why some of you are trying it multiple times and it all the sudden it starts working.
I get a similar error.
The iPad "XXX" could not be restored.
An Internal error occurred.
Tried on Windows 7 Desktop, and my MacBook Pro.
iPhone 4 updated fine on windows. But did have to directly download the firmware file.
Anyone got links to the iPad files?
Steve is rolling over in his grave. Apple has turned into Microsoft.
Failed software and cryptic useless error messages. I expect better from apple.
I guess we had better get used to mediocrity from now on.
Same thing here...
I tried deleting all the apps from the iPad (1st Gen) no joy...
I really beleive this is a server issue as it fail immediatly when verifying with apple...
Make sure you can ping gs.apple.com as it seem that its where iTunes connect to verify.
EDIT: Just re-ran the software update and 2 new updates appeared: Safari and a security update! I just did it to update iTunes, so I taught I was OK!
I will update when the patches are applied...
Also failure to install.
iPad 2. "Internal error" 3004. Tried repeatedly. Help link refers to software not being updated (did iTunes, Lion, everything), disconnecting other USB cables (none), and secruity software (none).
Happened repeatedly over many hours.
Ditto. New iPad 2. Upgraded failed near the end with "internal error" and 3004.
Linked help was irrelavant: Security software (none), USB cable (no second cable), software up to date (did Lion, iTunes everything and rebooted).
Tried repeatedly across several hours.
Epic fail.
Many other problems in other areas as well.
Glad I found this thread, though even Apple's discussions are taking forever to load today. I was able to upgrade my iPhone 4 to iOS 5 with no problem, but my iPad2 is currently stuck in backup. I've rebooted the iPad and my MacBook, and it still hangs at the same place on the progress bar. Based on what I've read here, I'm going to assume it's server-related, though I don't know why the iPad has to communicate with the server during backup.
This reminds me of the problems Apple had a few years ago when they launched MobileMe, and it's sort of discouraging. I'm definitely going to wait to migrate my MobileMe data to iCloud until after they get the bugs worked out.
This is an utter disaster. I can now see the future of Apple, and it doesn't look promising.
iOS5 install failure
