Talked last Monday with Clarion Germany Merchant Hotline.
One of the most useless, worst Helpdesk Calls i ever had.
Absolutly incompetent, unfriendly Person.
- 100% no Updates from Clarion for this Radio. Not possible The Chip has a fixed Software (how stupid this today is to have no Chance for Updates)
- They blame Apple for not staying with the Bluetooth Standard.
- They say Apple should fix it, since they made it not working
(but Clarion is not able to download iphone Phonebooks to the Radio)
- Since the Modell is already old, and out of the Programm (without Follow Device) they also have no interesst.
- they have not answered to my Fax Request from Dez. Last Year:
Response: Don`t use fax, we don`t answer this. Use the Web interface (then why offer the Fax Hotline Number?)
Fact for me:
First and last Clarion Car Radio ever.
Not with this Support and Handling of Customer Problems.
Will sell mine soon and got something different.
M.