iTunes asking for backup password???

Hi

The latest version of itunes has an option where you can set the password for backup. If you check that option, it asks for a password. You can set a password, and then it will encryp the subsequent backups with that password, and you dont have to go through the pain that a lot of people had to go through.

I just updated my wife's iphone 4 from iOS 4.4.3 to iOS 6. Before the update, I updated the version of itunes to the latest. Before installing the new iOS 6.0 on the phone, I set the option to password protect the backups. I think it is on the "general" settings page when you connect your iPhone. It is a little low on the page so you might have to scroll down.

Good Luck.

Try using your iphone or ipad passcode (not the apple id password) the one that you were using to unlock your device during the time of your backup if you can remember it :))

Dear wsucoug95: I just told my BF if I knew who and where you are, I would certainly shake your hand and buy you a drink (or five!) I called the "genii" telephone support because my 3-week old iPhone 5 has WiFi connectivity issues. They have a laundry list of boiler-plate procedures to offer as "fixes" for callers; after exhausting a few procedures, Mike suggested System Restore, which I have never done on this 3 week old iPhone. When I started the "backup" portion of System Restore, Mike had been disconnected and iTunes asked me for a backup password. Like you, I tried every conceivable password I have ever used with this iPhone and I even used several from the older iPhone. NOTHING! Several hours and several more "genii" later, Ian passed me off to "Senior Analyst" Elaine who insisted the problem was unresolvable and that I was the only one to whom this situation had ever happened! I had been reading the Apple Community "boards" most of the morning and knew she was not telling the truth. She actually started crying when I told her she should check "the boards" more often and that it is a very common problem probably caused by her own company. I insisted she fix the problem; I was so angry, I threatened to start a class action. Then, I saw YOUR suggestion and decided to try it. Luckily, during the process, I lost the stammering and "boo-hooing" Senior Analyst and put on my thinking cap. Do you know the darned thing reverted back to the VERY FIRST PASSWORD ever used on my Apple ID, perhaps a decade ago? Anyway, THANK YOU SO MUCH !!! You rock! If I had seen your solution earlier, I would not have had such a trying experience. However, it is VERY DISTURBING that automatic "encryption codes" are being mysteriously placed on our new phones without our permission. This is starting to bleed out unbecoming Orwellian shades of Big Brother.

Bought the wife a new iPad for christmas and hey presto. Same problem when I tried to restore her iPhone stuff to the iPad.

We've never setup these encrypted passwords. After trolling through the internet for a fix, here's what worked for me.

On her iPhone backup i typed her iPhone name. IE Julie iPhone. I typed Julie. Great it worked.

However, I decided to check my own iPhone. And it had the same encrypted backup problem. I tried typing in my iPhone name but it didn't work. When i typed in the PC logon password it did work.

I know apple will never admit to it. Its clearly a big bug in the system. I wish you all the best of luck and hopefully what i've done will help you

it really is time that APPLE, yes the company responsible for all this , actually reads their own message boards, talks to its customers, stops lying and fixes its own problems it burdens us with.

I have had this problem for 2 hours now, finally fixed, it was an old password i used to use, not that id set it on my backups,,except it was in CAPITOLS , so if any of you are trying old passwords, give it a try with your CAPS LOCK on.

SO Pi55ed off with apple lately, it really is high time that their shortcomings are more heard by the rest of the public.

After being an UBER LOYAL apple fan for over 12 years, and having spent thousands and thousands on hardware and software.. i am seriously thinking about changing to Linux and Android.

btw, check out in the news how apple treated their best ios programmer, Scott Forstall, Shame on you apple.

Scott you will be missed.

So you fixed it with an old password... and you're blaming Apple... So you believe Apple magically set the password on your backup to an old password that you used to use...

Right....

a password used YEARS ago, before the iPhone and ios were even an idea, that is the sheer nature of a 'BUG' so before you try and call me and my credibility perhaps you should read the rest of the message board and SEE whats been happening, i DO computer programming, so wherever iTunes picked it up from was NOT something i entered, at best it was used as a password for iTunes store years ago, SO YEAH, TIM, RIGHT actually!

Go ahead... keep believing that. You're just like the users I have to deal with on a daily basis that swear up and down they didn't change their password and they are typing it exactly the same as they always have, day after day, and insist that my network has magically changed their password, or who don't understand why it works for me when I have them tell me what their password is... type it in... and GUESS WHAT?! It works!

if you knew how a database worked and is queried you should know how possible it is to reference the WRONG part of something simple as an array even, not only did the other users NOT tick the encrypt box, they had not entered any password. a bug in iTunes has caused this.

one day you will be humbled and realise that NO, you are not always right like so many people think they are.

Im just disappointed that i dont get to see the huge mess of things you make on the day you learn that lesson...

GOOD LUCK 😁

Right, because 13 pages worth of people typed in their password wrong and don't know what they're talking about. . .

Oh wait! None of these people even put in a password! :O they must have all hit their heads and gotten amnesia and forgot they did, because one person think it's *completely* impossible for a machine to randomly put in a password.

Mine was my Facebook password (which I didn't set, for the record, since I didn't know it because my friend changed it. Did it read my friend's mind and magically put it in for me?)

So don't tell us we're being "bad customers" and try to make it our fault -____-

I'm not telling you you're being bad customers. I'm telling you you are not paying attention to what you're doing and trying to blame everyone but yourself.

So we're all not paying attention? Every single person? Machines are far from infallible and I know I never put in a password for the previously stated reason and the fact that I didn't know you *could* encrypt your backup until it did it for me. . . I am blaming they who deserve the blame. Apple.

Whatever. I honestly don't care.

KiltedTim are you for real? Are you suggesting that everyone on this forum has amnesia? Read the posts man.

I can assure you 100% that both my wife and myself NEVER ticked the encrypt backup box and never set any passwords. Yet both our phones had them set after the ios upgrade.

There's clearly an issue with apple here. Get off your brainwashed soapbox!!!

I found this thread through a google search and i'd like to chime in. I backed up my iPad locally and enabled the encryption check box which did not prompt me to create a password (and i didn't notice the change password button). I was stumped when trying to restore the iPad when asked for a password that did not match my iPad's pw or my iTunes acct pw.

SOLUTION: For me, on a PC, the password was my Windows user login password. I DO NOT, and HAVE NEVER used this password on anything other than my laptop's login screen. So ymmv but that was the solution for me. Best of luck and hopefully this helps someone also.