iTunes asking for backup password???

I am upgrading from iphone 7 to iphone 7plus so i backuped my file in tunes after i connected my iphone 7plus to itunes and i entered to restore my file its asking some password actually I didn’t give any password while backuping so i need a solution for this

Connect it to iTunes. Click on the iPhone icon in the top bar. On the Summary screen, if Encrypt Back is checked, you created an encrypted backup at some time in the past. Even if you don't remember doing so. Encrypted backups do not happen by themselves.

Either you checked the Encrypt checkbox, or you have (or had) a company MS Exchange email account on the phone, and your IT administrator installed a profile that required encryption as a condition for the email account. In either instance you were prompted to enter a password (twice) the first time you backed up. Once any backup of a phone is encrypted all future backups will be encrypted with the same password.

Weird situation. I just erased my phone and am restoring it. I only back up to iTunes. I tried restoring, and it asks me for this password to unlock the iPhone backup. Like others here, I have no recollection of ever setting that up, and "Encrypt iPhone backup" is indeed unchecked in iTunes. I've tried every password I've ever used with Apple, to no avail.

Weirder: I see that in iTunes/Preferences/Devices, the "lock" icon does appear beside the visible iPhone backups going back a couple years. Which suggests they have been encrypted.

But even weirder: I just replaced my iPhone 4 months ago, and was able to restore it from the iTunes backup without entering any password -- just as I always have.

I can't figure this out. Private computer, nobody else has access. Even if I had set this up years ago and forgot, how could I have been restoring without a password until today? Meanwhile, I seem to have lost a lot of important stuff.

Someone gave me the solution that worked for me. Turns out I had indeed set up a password years ago, as the lock icons I mentioned suggested, and completely forgotten -- and the reason I was able to completely forget this is that Keychain was providing it to iTunes whenever I did a restore. So I didn't even have to know this was happening.

What was inexplicably different this time is that something must have happened to Keychain or iTunes (either due to an update, glitch, or some new setting) that severed the connection between the two. iTunes didn't even offer to ask for permission to use Keychain. So I manually retrieved the password from Keychain, typed it into iTunes, and it worked.

I then checked older iPhone backups in iTunes, and interestingly, they did still automatically retrieve the password from Keychain. Only the newest one failed. No clue why.

But perhaps this is what happened with other folks, who didn't recall they had a password because it was being accessed automatically in the past. Check Keychain for passwords on older backups, just in case.

See in my case I know I checked the box. However it did not ask me to enter a password, so how the **** do I know which one Itunes used? I see in some of the other comments that it used a password that was super old from an old itunes account and all that crap. Well if that is the case I have had iphones since the 1st one. I changed that password like 5 years ago and have always used the same one. That password doesn't work, my old one doesn't work, and my work one doesn't work. I use the same 4/5 passwords for everything. It is none of those, so how do you know? I think being condescending about the password issue isn't necessary and talking to people like they are stupid is also not necessary. People are panicking because everything they have is on there.

I know this is an old thread but I finally found the fix for me! I definitely never set my back-ups as encrypted and hence never chose a password for a back-up. I had tried every password possible, every suggestion on this forum and nothing worked for me. However if you go to Settings, General, Reset, Reset All Settings - it actually removes the encryption (it does not remove any data etc). After it has reset plug it back it and the encrypted box will no longer be checked. You cannot restore from an old backup but you can simply backup your phone now making sure the encryption box remains unchecked and you now no longer have an encrypted back up. I never post on forums like this but I had been trying to fix this for months so thought I would share. Hope this works for you!

Hi,

I thought I'd share what I did to eventually get the correct password for the backup to restore. This is the situation I had:

My partner's iPhone 6 Plus had been running slowly, and Apple Support recommended restoring from a backup. So I installed a fresh copy of iTunes on my Windows 10 PC so that I could do the full backup (she didn't have enough space on her macbook).

I did the backup, leaving all the settings as the defaults (including the Encrypt iPhone backup setting; which I didn't even notice at the time).

After the backup had completed, I did a full reset of the iPhone (Erase All Content and Settings) ready for the backup to be restored.

I attempted to do the restore from iTunes, and it asked for the backup's password! I was very confused because I didn't specify a password at all during the backup! So, I tried her iCloud password, previous passwords, her mac's root password, and loads of other passwords that I thought it could be.

I eventually resorted to checking the key chain on her mac: Applications > Utilities > Key Chain Access, and searched for "iOS Backup". This held the original password she had used many years ago when she had previously backed up her phone to her mac.

So, in summary, if you are trying to restore a backup and it wants a password, and you didn't specify a password, it will be the password most recently set when doing a backup of that phone, even if that was on a different computer. (i.e. the phone must remember the password it last used during a backup).

I hope that helps others having the same problem.

Cheers,

Dan

Funjunkie6 wrote:

Thanks pjlove. BUT why does iTunes not tell us this!! 😠

Because it is WRONG. If that's the passcode the only reason it is the passcode is because it is what you entered when you made your first encrypted backup. You had to enter it TWICE to confirm it.

Anyway, iTunes has no idea what your backup passcode is, so it couldn't tell you anyway.

Backups only include system settings and app data. The iCloud backup for my 256 GB iPhone is only 3 GB. All other content (music, videos, apps) are reloaded either from iTunes or from Apple's servers. If yours is larger you can buy additional 50GB backup for 99¢ a month, but you probably won't have to.

Thanks for sharing. Yes, that is a new feature with iOS 11,described here: About encrypted backups in iTunes - Apple Support

"Use an iCloud backup instead of iTunes. If you don't have an iCloud backup, you can make one."

iCloud can only back up 5gb, but my iPhone is 120gb, so how does the iCloud backup work?

I've got the same problem. I don't recall every setting up a password on my backups.

Plus, when I look back in time machine, the backups folder was not there earlier this morning.

Now there is a backup folder, so it must be the backup it did prior to wiping the phone during the upgrade.

it is your itunes account password

If you have access to a PC there is sofware by elcomsoft called phone password breaker which will find the password on the backup

I tried that and every other password I can think of but no go