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iTunes asking for backup password???

I am upgrading my iphone 4 to iOS 5. I backed up my phone (via iTunes 10.5) and downloaded and installed iOS 5. I am now going through the setup process and it is at the "Restore from iTunes Backup" step. I connect to iTunes and iTunes is prompting me for a password to "unlock your iPhone backup file." No I did not encrypt the iPhone backup, nor is it or was it checked in iTunes. I have tried my iTunes password, my 4 digit unlock code for the iPhone, and several other passwords. When I did the backup an hour ago I was not asked for a password. I am at a loss as to what it is.

iPhone 4

Posted on Oct 12, 2011 1:11 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2017 7:45 PM

Lawrence,

I don't understand why you are so interested in fighting with everyone in this thread.


You are going to ridiculous lengths to argue with users that have a very simple request. If I create a backup, with the "Encrypted" checkbox unchecked, and I go to load that backup and it asks for a password that I DID NOT ENTER at that specific time and the helpful "feature" of remembering a previous password isn't described in advance, that sounds an awful lot like a bug.

423 replies

Oct 12, 2011 9:33 PM in response to wsucoug95

Well I ended up going to Apple Store and seeking help from the geniuses... no help there. 😝


I finally decided to try using a password cracker and it didn;t take long for it to find the password to the backup file. Wanna guess what it was? Try "1234". Yeah... that's what worked on mine.


Even with the password, looks like my backup file was corrupted some how. None of the music, videos or apps were restored. *sigh*

Oct 12, 2011 10:25 PM in response to wsucoug95

I'm having the same issue on a PC here. But I think I may have solved it.


Like most here, I never set a password for my backups previously, so this caught me really off-guard. Also ****** me off b/c I'm going on a trip tomorrow morning and wanted my phone fully updated and functioning before I left. I tried my current Itunes password, didn't work, I tried my four-digit code I use as a locking code for the phone. I tried 1234 mentioned above, none work.


However, on a whim, I then took the # out of my itunes password (a p/w that, on its own, may have also been a previous itunes account password for me) and tried that and it worked. The restore is currently in progress so we'll see how it goes from here.


So a suggestion, try all your previous itunes account passwords. And if your current one has a pound sign (or any other special characters), take it out and try that.


Good luck.

Oct 12, 2011 10:31 PM in response to calexn

Didn't work for me. So I kept trying more and more passwords.


Low and behold an old one worked that I didn't think I ever used on this computer. It's a new MacBook Air, so that suprises me. Not sure where it came from, but it did work.

So if you think you've tried all your passwords, you probably haven't. The one you think it won't be is probably it.


Music, videos and apps are not included in the backup. Those are just resynced from your library once the phone is reconnected to itunes after the restore. apps take a really long time to restore.

And the phone is not locked during the sync. So watch itunes status before disconnecting the phone or you will interupt it.

iTunes asking for backup password???

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