iTunes asking for backup password???

I am upgrading my iphone 4 to iOS 5. I backed up my phone (via iTunes 10.5) and downloaded and installed iOS 5. I am now going through the setup process and it is at the "Restore from iTunes Backup" step. I connect to iTunes and iTunes is prompting me for a password to "unlock your iPhone backup file." No I did not encrypt the iPhone backup, nor is it or was it checked in iTunes. I have tried my iTunes password, my 4 digit unlock code for the iPhone, and several other passwords. When I did the backup an hour ago I was not asked for a password. I am at a loss as to what it is.

iPhone 4

Posted on Oct 12, 2011 1:11 PM

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Question marked as Top-ranking reply

Posted on Jul 24, 2012 10:46 AM

Guys, here is our experience with this bug (and yes Apple this is a bad bug not a bad memory) and here is how we got around it.


My wife recently attempted to upgrade her iPhone to 5.1.1 and iTunes advised her that she would need to do a complete backup and restore process on her iPhone which she agreed to and let it start. So it did the backup, upgraded her iPhone and then when it attempted to restore the backup it halted and asked her for the password for her encrypted backup. As other folks have indicated, she hadn't requested this backup or any other backup in the past to be encrypted, but regardless we could not proceed beyond this point. We tried every combination of password she or I had ever used with no avail. We also spent hours with the Genius Bar folks and the online Apple support folks and received plenty of empathy but no results. You really are left with the impression that this is your fault and that somewhere in your dark past you or someone in your family encrypted a backup with a password.


So we went the Elcomsoft password breaker route which some folks here have used with success. i would like to share my experiences here because I feel I owe this forum a favour and also to make sure you know how to get this software to best work for you ,because even though its very powerful, its not totally intuitive.


First Attempt - We downloaded the Elcomsoft free trial version of the software, told it to run, asked it to go against our iPhone backup file, selected the most recent iPhone backup (btw this wasn't that days but instead was one from 2 weeks ago - another bug Apple) and told it to start. When it starts, it will tell you how long it expects to take and in this case it said 4 hours. As the Elcomsoft software is running it says what its "attack rate" is of approximately 700 password attempts per second and it displays its current attempt every second so you can see it work through the possibilities. In this case, under their "task" I had accepted the default "english dic - no mutations" So with this default it just attacked with standard unicase dictionary words and after about 2 hours it finished with no success.


Next Attempt - I wasn't suprised and decided to look deeper. If you double click on "english-dic" it will open a box showing your selection and displaying the mutations options "disabled". if you click that, you can see that you also have the options of minimal, average or maximal mutations. I chose "maximal" and it in turn advised me that it could take up to 4 days to run this attack! So I quickly backed off from that and chose "minimal" and it in turn advised me that it would take up to 30 hours to run this attack. I chose this solution, but before running it on my wife's backup, I ran it on my iPad's backup on a separate computer where I intentionally protected it with a password of "1234". Off it went, and you could see it apply different combinations of numbers, letters and special characters. In was kind of fun to see and in less than 2 minutes, it found the password and came back showing 12**. If you want to see the ** characters, you then need to buy the application at around $80 and get a registration key.


Successful attempt - So with that little success under my belt, I started the "minimal" attack on my wife's computer and her iPhone backup. And 25.5 hours (it said it took 91,871 seconds) later it was successful and showed the result as Pr*****. So at this stage, you could try variations of Pr and 5 characters, but since we had never encrypted our backup and also never used a password beginning with Pr, and because Elcomsoft was going to save us a lot of grief if we had to leave the iPhone at factory settings, we elected to register the software and proceed with payment. Success!! Her phone is now on 5.1.1, all her application data is in place and we have a happy household and I am a hero!


Learnings - #1 - Encrypt your iPhone/ iPad backup intentionally with a password you selected vs. letting some bug somewhere select it for you. #2 - Make sure all your important passwords such as your PC or MAC signon and your online banking software are secure and complex, because this type of software is very powerful and there are a lot of bad guys out there that will use it for the wrong reason. Elcomsoft has provisions to protect it from being used for the wrong purpose, but others might not. During those 25.5 hours, I estimate it attempted over 64 million attacks! #3 Elcomsoft is in Russia! So it will take a few hours to process your payment since they don't seem to work 24/7. So kinda of scary, but it worked.


Thanks

Fred

423 replies

Dec 19, 2014 2:57 AM in response to wsucoug95

the password that is asked for the restore backup is a previous lock screen password (4 digit passcode).

I say that based on my issue as I tried a trial software called: iPhone Backup Unlocker Standard, and it helped me to remember one of my passcodes (cuz it told me 2 digits out of 4) that I used to set on my iphone.
by the way I faced this problem when I updates my ios from 7.1.2 to 8.1.2.

Dec 19, 2014 2:59 AM in response to ipaddlepaul

the password that is asked for the restore backup is a previous lock screen password (4 digit passcode).

I say that based on my issue as I tried a trial software called: iPhone Backup Unlocker Standard, and it helped me to remember one of my passcodes (cuz it told me 2 digits out of 4) that I used to set on my iphone.
by the way I faced this problem when I updates my ios from 7.1.2 to 8.1.2.

Feb 14, 2016 9:52 AM in response to Sparker90

Sparker90 wrote:


This was super helpful! I tried every password I could think of that I had used on Apple (therefore would have upper and lower case) but not necessarily, try any passwords used for any account and hopefully one will work! Seems everyone is right and Apple have just grabbed passwords from anywhere (a bit scary!!)

IT is technologically impossible for Apple to have "grabbed passwords from anywhere" as most of the passwords that have been mentioned in this thread are not stored anywhere on your computer in plaintext. Any backup password was entered by someone, whether they remember doing it or not. If you truly believe that iTiunes can actually do that then dump your computer and never use another computer, because if Apple can do it then any program you install on your computer can do it, and you have no way to protect your personal information from anyone.

May 13, 2016 6:55 AM in response to geta

geta wrote:


I have the same problem today after 4 years between the first segnalation of this problem! , with the aggravating circumstance that none of the suggested solutions works , because are all mistaked and only worked for lucky event...I'm sure no password I have choose today ...maybe 1 year before for another backup.....

.:ITunes make backup on your computer without asking for a password , but taking it automatically from, who knows where?, and after you ask for it

.....and then I lost the data , or rather are inside my computer and I can not download them . Even the assistance apple has not been able to help me , then :

UNTIL APPLE DOES NOT FACE THE PROBLEM NOT TRUST THE BACUP ON COMPUTER !



No, iTunes does NOT create an initial encrypted backup without your permission. To create an encrypted backup, you must first create a password. There are no if, ands or buts about it. It does NOT happen. It has NEVER happened. An encrypted iTunes backup had user input. Period.


However, if you previously encrypted a device backup, and then have automatic backups enabled, then it would update that backup, and that updated backup would still be encrypted, using the most recent password you used, or from when you first encrypted the backup.


Any and all reports of iTunes making an (initial) encrypted backup without user input are completely, totally and categorically false.

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iTunes asking for backup password???

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