Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Xeninacra Author

Level 1

0 points

Problem backing up iPhone 4 before updating to iOS 5

Hi. Everybody is very nervous at this moment, and everybody is having several of troubles... all of them related to same thing: "Error 3200". But that's not happening to me. I've been trying to find an answer, but no one seems to have my problem... Well, I have downloaded my iOS 5. When I press "Update", you all will know, iTunes makes a backup of your device. So, it starts backing my iPhone 4 up, and 1 minute later, I got an error about the backup (it says -43, I don't know what it is). Then, iTunes asks me if I want to continue, but if I do, I will lose my iPhone 4 content, so, logically, I press "Cancel".

I don't really know what to do, I don't want to lose my data, but it looks like there is no other way to update. I hope someone can help me.

I don't know the exact translation in English, but it happens what I've said. If you want, here's a (Spanish) screenshot:

iPhone 4, iOS 4.3.1

Posted on Oct 12, 2011 2:00 PM

46 replies

Coltonmw

Level 1

9 points

Oct 19, 2011 10:40 AM in response to Coltonmw

BOOOOOOOOOOO!!!!!!!!!!!!!!

History of events:

1 - tried to upgrade to iOS5, received error that I didn't have enough room for backup

2 - used Junction solution and changed backup location to my external multi-GB hard drive

3 - tried to upgrade again, got error -1303 (and noticed backups were now going to both C and external drives)

4 - canceled upgrade, rebooted

5 - plugged in iPhone and agreed to upgrade to iOS5 (no warnings about data being wiped from device so I thought I was in good shape)

6 - process appeared to be running OK - backed up, continued on its own

7 - finished upgrade to iOS5 and ALL OF MY APPS AND DATA ARE GONE AS WELL AS ALL OF MY BACKUPS!!! No way for me to restore to backup, no way for me to easily add my apps back, all music, photos, settings are GONE.

I'm really upset, if you can't tell...

Problem backing up iPhone 4 before updating to iOS 5