Apple Event: May 7th at 7 am PT
I've just applied iOS5 to my iPhone 4 and after applying the update and trying to do a sync, iTunes fails because it says the iPhone is now 14gb over capacity.
My iPhone had 4gb free prior to the update.
The category it lists as over capacity is "Other", but I have no idea what it that "Other" stuff is.
Any advice?
I see comments regarding the issue of the size of "Other" capacity increasingly dramatically going back years now. I never personally had this problem until I recorded video with my 4S. Then as soon as I used iPhoto to bring the video onto my computer and delete the original files I saw the Other capacity level jump to previously unseen levels. Ok. So I search for solutions, find several theories, none work, end up nuking the phone with a restore - and reluctantly having to upgrade to iOS5.1 in the process. Result: clean phone. That was two days ago. Today I record 12 minutes of video, bring it into the computer via iPhoto - choosing to delete the original files - and hey presto I now have 2.2GB of "Other" which makes Other look very much like its acting as a trash you cannot empty.
However, iosnoob has the right answer for my money. Turning off the iPhone did the trick and "Other" has now gone back down to 0.50 GB. So thanks! That's how you throw out the trash, apparently.
I have the same problem on two iphone’s that sync to my computer (PC). I have tried all of the about and it did not work so I restored one of the phones as a test and lost lots of data but itunes no longer thinks it’s full. The other phone has purchases form itunes directly. If I restore will the phone loose these?
Just got this problem with my iphone 4s today.
Got it replace due to the sleep button not working had it backed up via cloud, then came home to sync my music and found that i have 5.1gb of "other".
Have not tried restoring it yet but i have tried everything else on this thread and nothing works.
Has anyone found a solution to the problem yet????
thanks
well its somehow fixed.
Just kept syncing it, quit itunes and started syncing a couple of times then bam everything is fine.
Im happy but not completely because i dont know what solved it
cbguy had the solution that worked for me, after I updated to iOS 6 and got the over capacity message. I disconnected then reconnected my iPhone, and the usage bar was accurate and allowed a full sync.
iOS5 update causes over capacity problem?
