ios5 upgrade 'could not activate iphone'

Hey guys,


I'm stuck at activating the phone while upgrading to IOS5.

Upgrade seems finished and it happened at the initialization procedure.

It gives 'Your iphone could not be activated because the activation server is temporarily the activation server is temporarily unavailable'

I'm in Canada using Rogers as carrier.

I called Rogers support and was told 'activation server' is indeed Apple's activation server and is required to go to the next step which is to connect to Rogers cellular network.

Support person says I need to keep try to beat the crowd until it's done.

Does anyone's having this issue ?


Thanks,

Y

iPhone 4

Posted on Oct 12, 2011 4:54 PM

Reply
101 replies

Nov 12, 2011 8:18 PM in response to Lawrence Finch

Lawrence,


I have a 3GS which was in fact unlocked with unauthorized means, specifically the iPad baseband. However, I have purchased a carrier unlock from Rogers (carrier in Canada) but am still facing the same problem, "Your iPhone could not be activated because the activation server is temporarily unavailable...' Am I screwed?


Thank you.


Peter...

Nov 13, 2011 4:29 AM in response to peterfrompleasant hill

As of right now there's no solution other than an unauthorized one (I'm careful of my lannguage because using certain words gets posts removed). If your phone has the iPad baseband, even if it is officially unlocked, the baseband is corrupted by the update. You can try doing a DFU restore, which should replace the baseband with a good one. I'm assuming you know how to do a DFU restore (which restores the phone using low level firmware rather than iOS and should replace everything). If not someone (or me) will respond and describe it.

Nov 14, 2011 10:12 AM in response to Dagaloni

I can't say exactly or the post will be removed. If your phone has ever been unlocked by unauthorized means (such as replacing the baseband) you will have to repeat that process. And if you do it still may not work.


If the phone has been unlocked officially by the carrier you should try a DFU restore. Which is still not guaranteed to work if the phone has been hacked in the past, but it might work.


Your best bet is to search for solutions on the internet if the phone has been hacked.

Nov 14, 2011 11:30 AM in response to Dagaloni

Assuming you have the iPad baseband installed you are kind of stuck right now. I have heard that if you update to 5.0, then reinstall the iPad baseband it will work, but I haven't had a need to do that myself. And, of course, the details of how to do that cannot be posted in an Apple-hosted forum. But Google is your friend. There are some tools on the Internet that will do this for you, but if I name them this post will disappear.


If you do not have the iPad baseband installed it should upgrade without problems.


And finally, if your iPhone is officially unlocked by the carrier you can do a DFU restore and I am told it will work.

Nov 17, 2011 4:56 PM in response to Lawrence Finch

Hey guys.


First of all, thanks so much for the help, Finch. I'll try to outline my situation.


My brother bought an used iPhone 3GS 32GB. He asked me to set it up for him. It had iOS 4.1, and I have no idea if any unauthorized actions had been taken on the phone. It had a lot of crap installed, so my first step was to restore/update it. I downloaded iOS 4.3.3 (since I've read that iOS 5 has performance issues on anything below iPhone 4), connected it on iTunes and did a restore. I got an error saying my iTunes version was incorrect.


I then downloaded 4.1 (which is the SAME version as what was previously on the phone) and did a restore. I got error 1015 and the phone got stuck in restore mode/endless boot loop. Tried to restore again. Same problem. I found on Google a possible solution: restore again using the latest iOS version. So, screw it, I went for iOS 5.0.1. It DID complete the restore, but when I was going to activate the phone it kept saying "could not connect to the apple server", while my iTunes screen said "no SIM card". I assume one leads to the other: phone not activated means SIM card won't be recognized.


So I followed with an DFU restore, reinstalling the iOS5. After that, during activation, it said "could not scan for wireless networks", prompting me to connect via iTunes. Now, I don't want to use my own iTunes account, and I don't know if my brother has one, but the impression I'm getting is that Apple servers are trying to lock me out of my own iPhone...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ios5 upgrade 'could not activate iphone'

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.