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Jim Little Author

Level 2

205 points

iCloud MobileMe IMAP rejected password

Greetings,

After moving my MobileMe account to iCloud, I am now getting an error message in mail that states:

The MobileMe IMAP server “p99-imap.mail.me.com” rejected the password for user “xxxxxxx”

It keeps popping up a window asking me to enter my me.com password, but won't accept my password.

I googled this error and see a bunch of threads here and other places about problems with IMAP passwords and this same error message back in 2008/2009. But I've never seen this error before, and since it happed just after the transition to iCloud, I suspect it is realted.

Any suggestions?

Thanks

Posted on Oct 12, 2011 8:31 PM

151 replies

Oct 13, 2011 6:32 AM in response to Jim Little

Bloomin' heck how weird is this - just got emails (to my me.com account) correctly delivered to Mail on Android phone and not to my MacBook. Clearly something is not right in the OSX Mail configuration.

infobhan

Level 1

19 points

Oct 13, 2011 6:47 AM in response to Jim Little

I'm having the same problem. Not working on the Mac. Is it working for you on the web? Mine is not.

Oct 13, 2011 6:50 AM in response to Jim Little

Not working for me too. Seemed to be okay earlier but one by one all my devices have lost email access. Cant log in to mail online now too.

dwb_dwb

Level 1

0 points

Oct 13, 2011 6:52 AM in response to Jim Little

I'm having the same issue. I've always had trouble with my password particularly with iPhoto trying to send mails.

I now can't log into the iCloud mail via the browser, can't authenticate in Mail on Mac OS X 10.7.2 and it is driving me nuts.

I've already spent bloody hours with this iOS5 'upgrade' and migration to iCloud.

Youd' think Apple might respect it's loyal base a bit more, you know, the one's who actually paid for a service like mobileme.

Jim Little Author

Level 2

205 points

Oct 13, 2011 6:54 AM in response to infobhan

Last night, was able to login to iCloud web and access email.

This morning, I get an error when trying to login to iCloud web.

I am also getting a different error this morning in the Mail client:

"There may be a problem with the mail server or network. Verify the settings for account “iCloud” or try again.

The server returned the error: The attempt to read data from the server “p99-imap.mail.me.com” failed."

I am still able to view my mac.com/me.com email on my iPhone and iPad.

So this looks to me like server problems with the new implementation/transition. Not sure there is much we can do but wait... but I will try to call Apple Support later today.

Jim

i®ipa

Level 1

0 points

Oct 13, 2011 6:58 AM in response to Jim Little

Apple tell now that it has resolved the problem, see herehttp://www.apple.com/it/support/mobileme/system_status_history.html

now my email works perfectally

bscepter

Level 3

643 points

Oct 13, 2011 7:00 AM in response to Jim Little

add me to the list. this is really, really annoying.

Acemel

Level 1

19 points

Oct 13, 2011 7:01 AM in response to Jim Little

Same problem here, doesn't work on the mac, I keep getting promped to insert my password. Now it's happening on my iPad too.

Oct 13, 2011 7:02 AM in response to Jim Little

Not working here... what a sh...!

djscoe

Level 1

5 points

Oct 13, 2011 7:03 AM in response to Jim Little

Same problem on my MBP. Never changed the password anywhere but the iCloud server is rejecting the password. Freakin' great.

Oct 13, 2011 7:06 AM in response to Jim Little

Same here on the one account that has been moved to iCloud but if I hit cancel about five times it still downloads new mail. Again so much for a better launch than MobleMe

Oct 13, 2011 7:07 AM in response to i®ipa

Apple might *think* they've fixed it, but it is not fixed.

Having the issue on my iMac. It will work for a bit, then start rejecting the password.

If I go to iCloud via the web, and use the same password, right in every time.

I suspect Apple has multiple authentication servers, and one of them is borked. So you might go a while hitting good servers and getting in, then eventually you snag the bad one and get the rejection loop.

Oct 13, 2011 7:08 AM in response to Jim Little

My wife's iMac is running SL 10.6.8 and she created her iCloud account yesterday after updating her iPhone to iOS 5. In order to get the SL Mail.app to stop asking for her password I had to set the mail account as an IMAP account and not a MobileMe one. I used the server settings in this KB Document and it's working perfectly now.

Dom Caz

Level 1

133 points

Oct 13, 2011 7:09 AM in response to Jim Little

I'm getting the rejected IMAP message on both my Macs running 10.7.2, I cant see my mail on iCloud.com, but its working on my iPhone and iPad.

Go figure!

Oct 13, 2011 7:16 AM in response to Jim Little

Hey...just to chime in...I'm dead in the water on all devices (iMac, iPhone, iPad,). Get the same "wrong password" error.

iCloud says "Cannot Load Mail".

Help me Obi-Wan Kenobi!

EDIT: FYI...iChat giving me grief as well. Across all accounts AIM and .mac/.me

iCloud MobileMe IMAP rejected password