Greyed out songs on iphone after iOS 5 update

This worked for me. Thanks.

I had the same problem with my iPhone 4, though using Windows. After the upgrade to ios5, all the apps were fine, but no music or videos, though in the space used in the iphone, it says there is music on there. What I did to fix it:

1. Did a sync and a backup (VERY important)
2. Restored the iPhone to the new (ie, deleted everything from it)
3. Restored the iPhone to the recent backup (so it put all pictures, apps etc that were on there back on it)
4. Unselected the syncing of music, and also videos. So they were not synced with the iPhone.
5. Did a sync and sure enough there was no music as expected (because turned off in step 4)
6. Turned on syncing of music and videos and did a sync.
7. ... and Voila, as if "automagically" all my songs and videos got synced and available on the iPhone.

Hope this helps. Best of luck.

Cheers,

V

omg it worked, it actually worked!!!!

Hi all,

I'm having this difficulty. I've tried all the above suggestions but no luck. I've also done at least 7-8 other fixes which don't work.

I've determined that it's an iOS5 issue and my iTunes. I updated my iPad with ios 5 and tried syncing too, but similar issue (cancels sync around 1/2 to 3/4 way through and songs then come up grey. Can still play in iTunes etc.). Odd part is its not song specific, as when I start again with other play lists the same songs that were greyed are transferred and then other new ones aren't.

One thing I'm sure - its an issue with iTunes not my devices, but am unsure as how to fix; tried new accounts, reinstalling and te resets of devices.

Up for suggestions!

Thanks

D

here is what I did, based on the post above, maybe it will help you

1. Do a sync, making sure the music is checked, after which iTunes will indicate that space is being taken up by the correct amount of music (though on the iPhone it's grayed out)
   1. If iTunes won't even get as far as to indicate that space is being taken up by the correct amount of music, then Restore the phone to new.
   2. Sync the music like you normally would, and hopefully you'll be at the end of step 1.
2. Do a backup through iCloud via the iPhone. Avoid using the actual iTunes software as much as possible during this process, its a bloated POS and is certainly what is causing these problems.
3. Restored the iPhone to the new (ie, deleted everything from it). This has to be initiated through iTunes
4. After the iPhone comes back to life, go through the process of setting it up through the iPhone, not iTunes
5. Select to restore from the iCloud backup on the phone
6. Unlike the guy above I didn't bother unselecting music in iTunes, since you would have to hit "apply" and this would interrupt the sync.
7. This should sync everything including your music, however this time it should actually work.During the process of the restore Sync and don't touch

Top man - works for me!

Thanks for the suggestion. Afraid to say after another round of trying this doesn't work either.

I've spent hours trying to fix this problem and it's starting to become incredibly frustrating!

What if I delete everything itunes and start from scratch? How do I do that? (have already reinstalled itunes twice)

Is convert higher bitrate songs ticked? untick it

Yes unticked...

Also for the record the Apple guys have no ideas either. Tried em all! We did ascertain that the fault is with my MacBookPro or Itunes... but wasn't an issue before the iOS 5 update

Did you try a complete factory reset of your iPhone? None of the solutions posted here worked for me either but starting over from scratch did. I gave up on restoring from a backup.

I did reset the iphone but must say am reluctant to start from Scratch due to losing my data like texts and app information. May consider this as a last course though thanks...

I'm trying something new myself so will post if works...

I've tried this tip and every other and my music simply is full of greyed-out holes on the iPhone 3GS. Podcasts won't sync whatsoever, but there's no indication why. I'm at a loss as to what causes it, what will fix it, or even how to further diagnose the problem.

Tried another fix and it's a fail again. What's the point in this tech if it can't do the simplest task of getting some music from A to B?

I seriously think that no one can recommend anything I havn't tried already! (Apart from throwing it all in the bin).

I had this same greyed out music issue after upgrading from 3GS to 4S but found the easiest way to fix it was to de-select the "sync music" option, do a sync, then re-select it and sync again - all the music transferred fine - all the orginal settings like selected playlists etc were still selected so no loss there.

Good luck.

m@