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iOS 5 Music.app on iPad doesn't support audiobook chapters

The "new" Music.app on iOS 5 on iPad does not support viewing of Audiobook (.m4b / .aa) chapters and their titles. Nor does it provide for direct selection of chapters. This is a loss of functionality compared with the iPod.app on iOD 4.3 on iPad. The prior app provided a means of viewing the chapters and their titles and the direct selection of a desired chapter.


The current Music.app does provide for the user to tap the fast forward / backward buttons to skip to chapter marks but there is no display of the chapter title for a selection so there;s no useful way to know where one is in the Audiobook. Further, Audiobooks frequently contain 10s of chapters in a segment (usually limited to around 100 MB / segment (track if you prefer) by Audible).


The iPhone (and I presume iPod Touch) version of the Music.app retains the chapter viewing and selection functionality from previous iOS 4.3. Only the iPad version of the app has lost the functionality.


Without viewing of chapters and their titles and direct selection of chapters, Audiobooks in the Music.app are basically unusable on the iPad.


I filed a bug report on this as a regression - since it is functionality that was present (and still is on the iPhone) and is now lost.

iPad 2, iOS 5.0 (9A334)

Posted on Oct 12, 2011 9:47 PM

Reply
187 replies

Jun 17, 2012 8:19 PM in response to csayce

csayce, I do appologize for not having seen your disclaimer that you are severely dyslexic. I did not mean my critique of your writing in the harsh way I believe you read it, however. With your passion to be highly involved in writing long posts on this forum I can understand how you must get a lot of this critique on the internet and how old it must get. I get tired of people's ignorant responses and lack of tolerance to my children's disabilities as well. Many people truly mean well, but to me, it's just irritating. I find that it's more effective to educate people kindly than to curse them with highly personal insults and mockery, though. Thanks for your help on this topic.

Jun 18, 2012 2:41 AM in response to xristy

Now this is very strange a couple of comments I've left behind have vanished?


I wonder who is removing them?


I shall try again if any body reads this post before it too vanishes please make a copy and paste it back into the thread lets find out who's removing comments I thought this was an open forum?


What I had said was that I was correct about ios6 and it's release and when it would be released also I did warn others who like myself at the time had an iPad Gen1 to return it if possible like I did because there was no use waiting for apple to release a fix for audiobooks and the chapter fault as I believe they are going to release iOS 6 and the chapters will be fixed but those with the iPad Gen1 will be forgotten about by Apple same way the iPhone then the iphone3 and 3G went very quickly.


Also look out for a new iPad release coming along very soon too. I say this because Apple have left themselves wide open and there is a lot missing from the ipad3 that means that Apple held back with the tech to release it with another iPad which will have to come very soon or Apple will be swamped by all the other tablets that are already faster with more tech bundled chassis so I think the "New iPad" will be with us before and ready for Christmas Apple would not risk waiting a whole year as they will be left behind.


I also said that if some one has some thing constructive to say in this thread or forum or indeed any forum please I would like to hear it but if you're idea of being constructive is to flame a person on their grammar punctuation or spelling then I suggest you keep it to yourself.


To the person who did I believe flame me and has since apologised I say "Thank You" and I hold no grudge.

I am severely dyslexic and I struggle to put into words so that others can read what I can quite easily articulate in sound.


I wish you all well and here's looking to iOS 6.

Jun 18, 2012 10:28 AM in response to csayce

I don't think either of us read the user agreement, csayce. We are to stay on topic, be polite, and post constructive comments and questions. I thought my comment was constructive in the moment (many people can and should punctuate, they are simply being lazy. It does help readers.), but I can see how it was taunting.


At the time, I was tired and irritated at Apple and the very long threads of repeated work-arounds on this issue. There has been no acknowledgement from Apple of a problem and little has been done to correct it after update opportunities. None of the solutions (including a refund and the imminent small claims process we here in the U.S. would have to pursue) are acceptable for a product this young (I have the iPad2) and at this price point. It really should just be rolled back to how it was. Insisting on a refund is a good suggestion for those willing to pursue it, though. Perhaps it would encourage Apple to take customer's rights (to have what they paid for not degraded) more seriously.


I didn't read every post because I was skimming for a complete solution within the Music app, which does not exist. Skimming is harder on long posts with no punctuation. I could see you had a thoughtful response and I wanted to read it (quickly) but it was just tedious and I wanted you to know that it is a drawback to being heard. I could have said so more politely or simply ignored it. I'm truly sorry this is harder for you than I assumed.


So... open forum or not, moderators are full within their rights to remove a post which contain (especially intentional) taunts on one's ability (or disability), disparagement of their character with reference to their parenting, offensive and hateful cultural mockery and name-calling, all of which, you have sensibly removed from your repost. (I hold no grudge, either, btw. Your Welcome.) They really should have deleted my initial request to you on punctuation as well.


  1. Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not add Submissions about nontechnical topics, including:
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  3. Post constructive comments and questions. Unless otherwise noted, your Submission should either be a technical support question or a technical support answer. Constructive feedback about product features is welcome as well. If your Submission contains the phrase "I'm sorry for the rant, but…" you are likely in violation of this policy.

Jun 18, 2012 11:09 AM in response to HollyJAMs

Hello HollyJams thank you for the post as I have stated I hold no grudge and I'm happy that you hold no such feelings and prepared to move on I hope for all of us that the ios6 does infact sort out the chapter problem I for one have since this fault now made all my audiobooks into one large audio file and I continue to do so that way I can listen to them pause and carry on where I left off.


This is an arduous task to carry out as some audiobooks have several 100 small chapters but if this is what it takes I will do so till the ppl that be get their rear ends in gear and fix what once was a fully working and good addition to a good tablet or until I have saved enough to buy a tablet or device that will carry out the task that the iPad audiobook did.


Until then I remain unsatified with Apples non approach to customer service.


Apple audiobooks EPIC FAIL.

Jun 18, 2012 11:26 AM in response to csayce

csayce wrote:


I wonder who is removing them?

Only the forum moderators (Apple employees) can remove your posts.


Also look out for a new iPad release coming along very soon too.

Sometime around March/April 2013, most likely. Not before and definitely not for Christmas this year.


Apple will be swamped by all the other tablets that are already faster with more tech bundled chassis

You mean like the kindle Fire which was predicted to destroy the iPad market? 😁


Apple would not risk waiting a whole year as they will be left behind.

Left behind who? Themselves? Since they are the only one making any kind of a showing in the market.

Jul 3, 2012 5:50 AM in response to xristy

I have verified this as a problem with the new iPad and iOS5 today with Apple support. We need keep this thread active so that Apple will fix the problem in iOS6.


The temporary workaround is to place each Audiobook in an audio playlist that your iPad uses to sync. You then uncheck the audiobooks in the Books pane of the sync interface, but select the bottom choice which allows one to sync the audiobooks in a playlist. This works fine - the chapters appear in the proper order under the Audiobooks selectioninthe Music app.

Jul 3, 2012 8:36 AM in response to Ross Frank

Ross Frank wrote:


... the chapters appear in the proper order under the Audiobooks selectioninthe Music app.


This sounds like a different issue then the original point of this thread...


The original problem is that the new music app does not read the embedded chapter data within a single audiobook file and display it so we can select specific chapters.


The problem Ross Fank is referring to sounds like a problem with the music app scrambling or reordering items in a playlist that happen to be chapters of an audiobook.


More problems... the product manager and development team lead for the music app really need a wake up call.


More importantly it would be nice if Apple would at least acknowledge the issue in some way.


I really wish they would make the old iPod app available.

Aug 7, 2012 6:31 PM in response to xristy

It has been 8 weeks since I purchased my first audiobook in iTunes. I've just got my first Mac, an IPad 2. For two months I have tried everything to get the audiobook to play on my iPad. It wouldn't even download. The apple store guys said it was most likely my wifi connection because, admittedly, I have a crappy service provider.


I finally gave up and downloaded it to my windows pc, in hopes I could somehow transfer it to my IPad (can't listen to the audiobook on the computer for goodness sakes!!!)


So this is my third day of wasting countless hours trying to transfer it to the iPad.


So far I tired Dropbox. Uploading the 250mg audiobook was hard enough, then took a few hours to figure out I needed to turn my autosleep off to download it all. Then, when I finally think it's on my iPad, Dropbox tells me "No installed aps support opening this file" which is a .M4B


Other forums say that GoodReader ap will help. But it's $5.49 and I won't be able to do that until next week.


Isn't there any other way!???


I did buy this audiobook from iTunes..... Why oh why can't my iPad play my $24 audiobook?


Signed, Frustraited

Aug 19, 2012 7:04 AM in response to xristy

Of course, I am also having this problem. I just imported and sorted all of my audiobooks (almost 100) and homesharing knocks out any ability to play all of a book. Instead I have to click on each chapter as every once has mentioned. This is particularly furstrating, and I would love to see Apple fix it (and the no artwork issue on homeshare for audiobooks, but that's a whole other story!)

iOS 5 Music.app on iPad doesn't support audiobook chapters

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