Unable to sync my iphone with itunes over wi-fi

This might be me be being extremely dumb, but I am unable to sync my iphone with itunes over wi-fi. I have itunes 10.5 on windows, have iOS 5. When I plug my phone into my computer I have ticked the box on the device summary screen enabling wi-fi sync but when I go into my iPhone menu, the "sync now" box is greyed out and it just says that it will resume sync when my computer is available.


Any suggestions>??

iPhone 3GS

Posted on Oct 13, 2011 2:43 AM

Reply
46 replies

Mar 12, 2014 6:15 PM in response to Markavo

I solved the problem by unchecking Internet Protocol Version 6 in the properties of the wireless network adapter on my computer. As soon as I did that the phone was found by i-Tunes. I also made certain the phone and computer were using the same workgroup name and that the computer was connected to the router with a wireless connection. I don't know how important those last two items are, I need to do more experimenting.


Bill

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Unable to sync my iphone with itunes over wi-fi

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