Yahoo! email not pushing

Having problems recieving my yahoo email on my iPhone 4 after installing iOs 5. It sends emails (I sent test emails to my other email accounts on my phone and they went through) Just my yahoo email not coming in. I've tried everything I can think of .... help?

iPhone 4, iOS 5

Posted on Oct 13, 2011 6:52 AM

Reply
433 replies

Jan 25, 2012 8:34 AM in response to LauraMackie

I filled out the form that LauraMackie sent us from Yahoo. I just got a message from Yahoo that I am duplicating below. It basically says that they changed some settings on the server side and for me to delete my Yahoo account and then add it again. I just did that and it has started pushing again, although who knows how long that will last. So in case it helps, here is the Yahoo response:


Hello,


Thank you for writing to Yahoo! Mobile.


I understand that your Yahoo! email are not being pushed on your iPhone.

We apologize for the inconvenience this may have caused you. Allow me to

look into this.


I have performed some maintenance on the server side of your mailbox and

this should resolve your issue. Kindly remove the email account from

your iPhone and re-add it to trigger a re-sync. You may refer to the

steps below on how to do so:


To remove your Yahoo! Mail account from your iPhone's built in mail

application, please follow the steps below:


1. Open the "Settings" app on your phone.


2. Tap into "Mail, Contacts, Calendars."


3. Tap into your Yahoo! Mail account under the "Accounts" section.


4. Select "Delete Account."


Once you have deleted your account, please use the arrows to go back to

the main settings screen. Once you have returned to the Settings

homepage please attempt to add your Yahoo! Mail account again by

following these steps:


1. Open "Mail, Contacts, Calendars."


2. Select "Add Account..."


3. Choose "Yahoo!" for the mail account type.


4. Fill out the fields supplied ("Name," "Address," "Password," and

"Description").


5. Choose "Next."


6. Select if you want Calendars and Notes On or Off.


7. Tap "Save."


However, should you continue to encounter the issue you are having,

please visit this URL and follow the troubleshooting steps provided:


http://help.yahoo.com/l/us/yahoo/mobile/comms/mail/iphone-04.html


Additionally, if the steps on the help page did not fully resolve your

issue, I'd suggest following these additional steps to continue

troubleshooting:


- Set up your Yahoo! Account on your iPhone using the "Yahoo!" option.

Please make sure that you enter your new password when setting up the

account.


- Make sure that your iPhone is not set to Fetch new mail manually. To

verify this, please take the following steps:


1. Open "Settings."


2. Select "Mail, Contacts, Calendars."


3. Select "Fetch New Data."


4. Ensure that Push is "ON."


Note: Changes you make to the iPhone's email settings do not affect your

settings on your desktop computer.


Please feel free to contact us back should you still have other concerns

or questions. We will be happy to assist you again.


Thank you again for contacting Yahoo! Mobile.


Regards,


Carl


Yahoo! Mobile Customer Care

92347412


To view all the mobile services that Yahoo! offers, please visit:


http://mobile.yahoo.com

Jan 26, 2012 1:15 AM in response to MissAndiB

Got the following response from Yahoo. Did as suggested.


Email didn't not push right away -- though there were definitely unread emails in Inbox. I had to kill the Mail app from multitask to get it started pushing. As far as I am concerned, this is similar to what I experienced before.


It has been pushing since 8 am GMT. Let's see for how long this is going to last.


--------------------------------------------------------------


Thank you for writing to Yahoo! Mobile.


I understand that your Yahoo! emails are not being forwarded to your

iPad device. I apologize for the inconvenience this may be causing you.

Let me be of assistance.


I have refreshed your Yahoo! Mail account, "xxx", mailbox on our

servers and this should resolve your issue. Please remove the Yahoo!

Mail account on your iPad and re-add it to trigger a re-sync on your

device. Below are the steps you need to use as a reference on how to

remove and re-add an email account to your iPad. Please read on.


To remove your Yahoo! Mail account from your iPad's built-in mail

application, please follow the steps below:


1. Open the "Settings" app on your phone.


2. Tap into "Mail, Contacts, Calendars".


3. Tap into your Yahoo! Mail account under the "Accounts" section.


4. Select "Delete Account".


Once you have deleted your account, please use the arrows to go back to

the main settings screen. Once you have returned to the "Settings"

homepage, please attempt to add your Yahoo! Mail account again by

following these steps:


1. Open "Mail, Contacts, Calendars".


2. Select "Add Account..."


3. Choose "Yahoo!" for the mail account type.


4. Fill out the fields supplied, "Name", "Address", "Password", and

"Description".


5. Choose "Next".


6. Select if you want Calendars and Notes On or Off.


7. Tap "Save".


Should you continue to experience the issue, please email us back with

these details:


* The steps to reproduce the error

* The error message received, if any


Please feel free to contact us back should you still have other concerns

or questions. We will be happy to assist you again. Have a nice day!


Thank you again for contacting Yahoo! Mobile.


Regards,

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Yahoo! email not pushing

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