Yahoo! email not pushing

Hello xxx,

Thanks for writing to Yahoo! UK & Ireland Customer Care.

On behalf of the Yahoo! Customer Care Team, I would like to apologise

for the delay in answering your email.

I do apologise that we have not yet resolved the issue with the push

notification on your Iphone. Our Engineering Team has found that it is

taking a little longer than originally expected to fix the problem, but

please know that we are certainly continuing our efforts.

I thank you for your continued patience, and please do let me know if

there is anything else I can help you with in the meantime.

Thanks again for writing to Yahoo! UK & Ireland Customer Care.

Regards,

xxx

Yahoo! UK & Ireland Customer Care

Hello xxx,

Thanks for writing to Yahoo! UK & Ireland Customer Care.

Our Engineering troubleshooting team has determined that we currently do

not have an immediate fix for this issue. Please be assured that they

are working diligently to find a resolution for you.

We want you to know that we value having you as a customer and

appreciate your continued patience with this matter. In the meantime,

please feel free to let us know if there is anything else we can assist

you with.

Thanks again for writing to Yahoo! UK & Ireland Customer Care.

Regards,

xxx

Yahoo! UK & Ireland Customer Care

Dear xxx,

Thanks for writing to Yahoo! UK & Ireland Customer Care.

As per our Terms of Service we don't provide any refund for technical

issues related to your account.

Regarding the issue with pushing your emails into your iPad, I've

informed our Engineers and we hope to have it fixed promptly. I have

added your details to a new investigation and your ticket number is now

5487957.

Thank you for your patience and understanding.

Please let me know if I can help you further.

Thanks again for writing to Yahoo! UK & Ireland Customer Care.

Regards,

xxx

Yahoo! UK & Ireland Customer Care

Hello xxx,

Thanks for writing to Yahoo! UK & Ireland Customer Care.

I do apologise that we have not yet resolved the issue reported. Our

Engineering Team has found that it is taking a little longer than

originally expected to fix the problem, but please know that we are

certainly continuing our efforts.

As mentioned before we are unable to issue a refund for your Mail Plus

service as we can only do it withing 14 days from the payment itself.

Please note that Yahoo Mail Plus offer the following services:

Features:

No graphical ads

Filters 200

No account expiration

Live customer care

Mail forwarding

I thank you for your continued patience, and please do let me know if

there is anything else I can help you with in the meantime.

Thanks again for writing to Yahoo! UK & Ireland Customer Care.

Regards,

xxx

Yahoo! UK & Ireland Customer Care

After the big layoff and the huge delays in response to this issue, I think they are feeding is a bunch of B.S. I fear we will never have a corrected and properly working push.

As usual, they stopped giving update on my problem for weeks. Then they came back asking me to describe the problem again -- a problem that has already been assigned a ticket number!

------------------------------------------------

Hello, xxx

Thank you for writing to Yahoo! Mobile Tech Support.

I understand that you are having an issue on your Yahoo! Mobile

services.

Thank you for bringing this matter to us, I deeply apologize for the

inconvenience that this has caused you and we are very pleased to give

you assistance.

After further review, I will need some more information to investigate

your problem.

Here's what I'll need:

1. Your user and phone information:

- Your Yahoo! ID (for confirmation)

- Your mobile phone make and model (example: Nokia 6100)

- Your mobile device phone number (for confirmation)

- Your mobile service provider's name (for confirmation)

2. The type of Yahoo! Mobile services problem that you are having:

- Yahoo! Mail service in your phone's browser

- Yahoo! Mail application on your phone

- Unable to log in to Yahoo! Mobile services

- Unable to access content (example: News, Sports, Weather)

- Yahoo! Messenger service issue

- Unable to upload photos

- Unable to register my phone for SMS messaging

- Other

3. In one or two sentences, please tell me about the problem you are

experiencing.

4. Describe the steps to reproduce the error. (Please include the error

message--if any.)

If possible, try checking Yahoo! Mail services from a PC connected to

the Internet. Here's how:

- From the computer's browser, enter the following URL:

http://m.yahoo.com

- Click "Mail" (or another Yahoo! Mobile service). You will get a Yahoo!

login page.

- Log in with your Yahoo! user ID and password.

Once logged in, try sending and receiving messages with a friend or

recreating the issue you are having.

If you are successful in using Yahoo! Mobile services using the steps

above, this will provide additional information for me to investigate

your issue. Please let us know if you were successful trying out your

problem on a PC.

For additional information on using Yahoo! Mobile services on your

phone, you can view our Help pages at:

http://help.yahoo.com/l/uk/yahoo/mobile/

Thank you again for contacting Yahoo! Mobile Tech Support.

Regards,

xxx

Yahoo! Mobile Customer Care

56646073

To view all the mobile services that Yahoo! offers, please visit:

http://mobile.yahoo.com

I was furious!

------------------------

Dear Customer Care,

Please do not ask me to describe the problem again. My issue has already

been assigned a ticket number: 5487957. I communicated with your team

for months now!

I want the problem fixed. It has taken way too long! The fact that you

are asking me to describe the problem again shows just how out of touch

Yahoo! is in responding to paid customers' problems! Is appalling!

Best regards

xxx

Hello xxx,

Thanks for writing to Yahoo! UK & Ireland Customer Care.

We are still working on resolving your issue. We intend to have it

corrected as soon as possible.

I appreciate your patience while we correct the issue, and I apologise

for the inconvenience.

Thanks again for writing to Yahoo! UK & Ireland Customer Care.

Regards,

xxx

Yahoo! UK & Ireland Customer Care

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may be legally privileged. It is intended for the named recipient only.

Hmm it seems it stopped working again push for me for a few days now... Back to fetch...

They are full of it! I keep seeing that same canned response no matter where the person is located. They aren't fixing squat.

i dont understant what is the problems?

Push email ain't pushing!

sorry for my english i'm french.

with push i say i have the same problems with yahoo mail in france push not working

since 20 days

and i look for a solutions

For me it has been months and months!

ok and this problems is not fixed ?

this is an YAHOO problems or APPLE problems

you dont look for a solutions