Yahoo! email not pushing

Having problems recieving my yahoo email on my iPhone 4 after installing iOs 5. It sends emails (I sent test emails to my other email accounts on my phone and they went through) Just my yahoo email not coming in. I've tried everything I can think of .... help?

iPhone 4, iOS 5

Posted on Oct 13, 2011 6:52 AM

Reply
433 replies

Jun 15, 2012 4:40 AM in response to MissAndiB

I've posted in this topic months ago and it hasn't worked for months. I've contacted them numerous times and just get the runaround. I'm glad I checked this thread because the dummy account is working for me so far. It's completely aggravating. It has absolutely nothing to do with 5.1.x. It wasn't working before I upgraded and still doesn't. I forwarded my mail to @me account and it pushed fine. But then if I want to save emails I have to turn the forwarding off and send them back to my yahoo account. So I'm hoping this dummy account deal fixes it longer than a couple of hours.

Jun 15, 2012 5:08 AM in response to MissAndiB

Yahoo! replied. The problem remains unresolved and they are still working on it.


They gave me a list of things to check. None of them help. Still, I have appended the reply to the end of this post.


So far what has worked for some of us here appears to be adding a dummy Yahoo! Mail account. It doesn't work for me though.


For those who are new to this thread. I would suggest you to please report your incident to Yahoo! in order to give them more pressure. You can report your incident at


http://help.yahoo.com/l/us/yahoo/mobile/general.html


You will be prompted to login.


-----------------------------



Hello xxx,


Thanks for writing to Yahoo! UK & Ireland Customer Care.


On behalf of the Yahoo! Customer Care Team, I would like to apologise

for the delay in answering your email.


I sincerely apologise for the continued difficulties you are

experiencing using Yahoo! Mail, and for you having to take the time to

write in again about the same issue. This problem is a known issue

imposing on other people to, I do regret. Thank you for staying in

touch.


Please read over the following link, I hope it helps:


Troubleshooting iPhone mail push


http://help.yahoo.com/kb/index?page=content&id=SLN4170&locale=en_GB&y=PROD_MAIL_ MOBILE


Please let me know if you still need assistance so I can help you

further.


Thanks again for writing to Yahoo! UK & Ireland Customer Care.


Regards,


xxx

Yahoo! UK & Ireland Customer Care

Jun 15, 2012 12:09 PM in response to MissAndiB

Here's the response I got:


Hello,

Thank you for contacting Yahoo! Mail.

I understand push notification feature is not working in your Yahoo! Mobile account on your iPhone device. I apologize for the inconvenience this has caused you. Let me address this for you.


We have received reports that some Yahoo! Mail users are not receiving push notifications on mobile devices.

Status:

We would like to reassure you that our engineering team is investigating this issue and we are doing our best to have a resolution in place as soon as possible. At this time, we are unable to offer an estimate as to when this issue will be resolved.

Workaround:

•Please double check your device's settings to ensure that you have Push enabled.

•You can also try removing and re-adding your mail account.
•If you're still not receiving push notifications for newly received mail, please check your devices mail application manually to read your mail.

We appreciate your patience and understanding while our engineering team works to resolve this issue.


Thank you again for contacting Yahoo! Mail.

Regards,


Tiken


Yahoo! Customer Care

Jun 15, 2012 12:18 PM in response to stevemort

Ha ha...


The dummy account doen't work for me. What has worked is iOS 6, which is not a public release. I hope it keeps on working.


For those who are having Yahoo! push email problem, please log your incident at the following link, if you haven't. We need more people giving them a kick at thier backside to get them to sort the problem out!


http://help.yahoo.com/l/us/yahoo/mobile/general.html


You will be prompted to login.

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Yahoo! email not pushing

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