Safari crashes on iPad after ios 5 update

Anyone elses Safari crash constantly after updating your iPad 1 to IOS 5? Try surfing Apple's own website. Thanks

Posted on Oct 13, 2011 9:34 AM

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612 replies

Feb 28, 2012 10:08 PM in response to petemj23

It is SOLVED!


Let me explain what I did... I installed the app System Status in order to monitor memory used/available... Something classified as "others" was consuming to much memory, causing the system to run out of memory and crashing Safari (or any other browser).


What did I find? I found one weird tcp connection (cant remenber port number), managed by the SKYPE app I had installed months ago (and never used). There was an yellow warning message beside this connection status. Somehow, SKYPE was trying to make a connection and causing all the troubles! I just had to delete SKYPE and Safari came back running fine again. Memory seems to be running good, as well


Hope this may help you: install the app System Status and look for network connections with warning messages. Good luck.

Feb 28, 2012 11:16 PM in response to AlexNog

Hi, and thanks for the info. I installed the paid for application of System Status and noticed that I had 52% of my memory being used by Other, which could cause a crash on heavily loaded pages. So I went to my folder with remote control and conferencing apps and deleted Skype, Orb (remote viewer for media on your PC or Mac), and Air Video. Then I did a reboot. Now I'm at 22% for Other. I tried opening Techcrunch.com and it still crashed.


My remaining programs in the folder are Find iPhone, GoToMeeting, Logmein Ignition, Splashtop, and CamCam (splashtops remote control of your Mac's Cam). Although I am hesitent to delete those, I'll bet they are taking up the rest of the 22% of the memory space just being on the ready.


Thanks for the tip.

Marty

Feb 29, 2012 7:52 AM in response to martinfromwalnut creek

Update on removing Skype and other programs to prevent SB crashes: Well, a few minutes later after my last post, the memory usage for Other was back up to 62%, even with those remote programs and Skype removed. Even removed Remote Mouse. Wish there was a way to drill down on Other to see what it is. I looked at all my conncections using System Status and no orange warning flags. But my logs have several for low memory. So still no major progress over here.


Marty

Feb 29, 2012 9:58 AM in response to petemj23

Safari has been ok, over here.


My guessing: you might have some other(s) hidden app(s) using memory. There is a "light" explanation on "Others" in "About - Documentation". It is kind of strange: it says "Others" is not managed by iOS... It looks like not adressed memory, it could be part of iOS strategic to saving battery life, as iOS does not have to handle this memory. But, anyway, it should be available when System goes near out of free memory.


Have you seen "Processes" page in System Status? I found SKYPE there...


Others things I have just done:


a) I turned off iCloud Backup -> I shall let it off. Turning it ON only when running backups, under MY control...

B) I deleted TONS of web site info that were been kept God knows where, and been used God knows how... I found cookies and saved info from websites I had visited 2 years ago! Go to "Settings - Safari - Advanced - Web site data"


Good luck!

Feb 29, 2012 10:35 AM in response to AlexNog

You may be on to something .... I looked at crash logs (Settings: General: About: Diagnostics and Usage: Diagnostic and Usage Data) and saw that the app Acrobits Softphone was running. This is a VOIP app, probably similar to Skype, and I don't think I had launched it since I had restarted the iPad (which I have been doing almost every day in a futile hope that it would stop the Safari and webkit crashes). That seemed odd, so I deleted it -- and the constant crashes have not recurred for several days, knock on wood.


Keep in mind that it may be just coincidence that these two VOIP apps -- which would usually leave a process running to listen for new calls or messages -- may somehow be implicated. But this has so far worked for me.

Feb 29, 2012 12:53 PM in response to AlexNog

System Status (£2 in the UK fyi) looks a very good app. Unfortunately don't think it's helping me here - Others in the Memory Usage table fluctuates from about a quarter to about a third - not great given I don't know what it is but Free is consistently about a quarter as well so I wouldn't have thought that was doing it. I do have an amber on one of my Connections (status CLOSE_WAIT) but the port it's referencing is my incoming mail port (993) and there's really very little running in the Processes view (System Status, Mobile Mail and a whole range of system processes) so no clues on anything to delete.


Thanks for the suggestion - app looks good as I say, but not getting me there - still the case that the OS X Lion video on the Apple website crashes my iPad every time (landscape, not portrait).


Thanks

Mar 1, 2012 6:33 PM in response to SelfSilent

@SelfSilent


Agree with some of your sentiments - but - it would be nice of Apple to at least acknowledge that there is a problem and then produce some kind of fix. There are currently 30 pages of posts, but no action from Apple as of yet.


If you want to see super-crashiness in action, try visiting www.eweek.com. Decline thier offer to download thier app (which works, btw) and proceed to the site.


Let it load and try doing ANYTHING. For me, it crashes 100% of the time.


Opera mini does not even load it. Atomic - also crashes. Speedbunny? Forget it - will not even load.


Do non-webkit browsers exist on iPad? (and no..."remoting" into a Windows/Mac/Linuux box does not count as a fix...).

Mar 2, 2012 6:53 AM in response to robin_persaud

Robin,

You hit the nail on the head in your statement that a lot of use have said,

"Apple" does not acknowledge the problem.


Everyone has done a steller job in trying to find a fix, and I'm not sure there a fix all


It took me and my mouth many trips to the genius bar and 3 replacement to finally get one that

is fairly crash free.


My feelings are why should Apple deal with our problems when next week they announce the new and shiny IPad 3

Mar 4, 2012 11:37 AM in response to petemj23

I had a chance recently to use an iPad that was still running 4.3 and I went to a couple of the web pages that have been listed here as "always crash" sites. They did NOT crash! Then I tried the same sites with my "fancy 5.1" and crash, crash, crash every time. I should mention my iPad 1 has everything iCloud off plus almost everything else shut down that has been recommended here. My original post back in October (page 2) was to find out if I could roll back to iOs 4.3 and now 5 months later I would still love Apple to allow us to do that. I have spent way to much time trying to get this machine to do what it did so wonderfully before. I was so impressed I bought one for my wife, which by the way was replaced by the genius' when it crashed and would no longer go beyond the Apple screen. Now I have resigned myself to the fact that this thing crashes all the time so I just have to open safari again and go from there. The sites that cause crashes are just not accessible on here anymore. Games with exploding graphics, forget about it!


I can still read email and usually most news sources so I guess that is something I would have been happy with if I had not used this before the 5.0 upgrade. I had hoped that 5.1 would address this issue but sadly it didn't and now that iPad 3 is being released I don't hold any hope anymore for a fix for this first generation obsolete tablet. I mostly regret buying a second iPad 1 for a Christmas gift a couple of months before the release of 2 and I really regret the purchase of a MacBook Pro. Apple will never be on my list of things to buy in the future.


BTW I strongly recommended to the 4.3 user that he never change the newer versions and gave him this thread address to review if he ever got tempted.

Mar 4, 2012 11:09 PM in response to petemj23

Like many people, I am also extremely frustrated at Apple for their apparent ambivalence to this issue. Since moving to IOS5 on my ipad1 I have had to live with intermittent and frequent crashing on all apps. Not only is this annoying and frustrating it has also meant that I use the iPad alot less. I have followed all the advice one the blogs and nothing works for me. I constantly reset the iPad, I have removed almost every app, taken off all the photos and movies I carried just in case and I have restored the iPad twice. I have disabled iCloud although never used it and i am always deleting the open apps. But still the iPad crashes when it feels like it. And it can't be down to rogue apps, the most frequent crashes come in Safari!


I am so pi$$ed at Apple and wonder why they have not either acknowledged the problem or given any indication they plan to fix it.


Apple is the new Microsoft!

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Safari crashes on iPad after ios 5 update

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