Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone backup with 10.5 stuck in step 2 of 4

I connected to iTunes 10.5 with my iphone 4 updated to iOS 5 and iTunes appears to be stuck in Syncing step 2 of 4 Backing up. Is this supposed to take a long time? So far about 25 minutes.

iPhone 4, iOS 5

Posted on Oct 13, 2011 11:13 AM

Reply
86 replies

Sep 23, 2012 11:34 AM in response to Pilates-Contrology

Hi Pilates-Contrology,


I have iphone 4S and have the same problem, i unistall itune twice and restart the PC sevelar times, i did as you wrote but NON of them helped


My iPhone still stuck on Syncing and Backing up (Step 2 of 4), or (Step 2 of 5) or even (Step 2 of 7), its been connected to pc for more than 5 hours. As well as removing the iphone the cycle sign from the iphone doesnt dissapere unless i restarted the iphone



As well i cont add music to my iphone coz it allways going for backing up and stucks.


Need urgent help.


Thanks.

iphone backup with 10.5 stuck in step 2 of 4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.