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iCloud mail push notification

4171 Views 36 Replies Latest reply: Nov 9, 2011 8:43 AM by Mr Backlin RSS
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arrow7 Level 1 Level 1 (15 points)
Currently Being Moderated
Oct 13, 2011 3:52 PM

push notification only seems to work (off and on tbh) only when mail is running in the background. As soon as mail is shut down, nothing happens bug ?

iPod touch 4G, iOS 4, W7/64 ult. (main system)
  • Mr Backlin Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 13, 2011 4:56 PM (in response to arrow7)

    I've mentioned in another thread that less then 10% of all my email has been pushed since the move to iCloud.  I'm very upset with this whole iCloud crap.

  • Pappasbike Level 3 Level 3 (555 points)
    Currently Being Moderated
    Oct 14, 2011 6:15 AM (in response to arrow7)

    I'm not sure what you mean by "as soon as Mail is shut down". I have Push on for the phone because of certain apps that use push for notifications, and I believe it was needed originally for Find My iPhone, don't know if that's still the case. However I have Mail for 2 iCloud accounts set to only check manually and fetch set to manually but no matter what setting I use all my email messages instantly get pushed to the phone and pop up the notification. I really don't want or need to have my emails pushed, I only want to check for them manually. I had also used MobileMe and had the same issue. I don't think Mail on the phone can be "shut down" if you double click the Home button to get to the recently used apps bar and tap the minus sign there on Mail it immediately does a mail check. So it's never shut down, at least on my iPhone 4.

  • spirou781 Calculating status...
    Currently Being Moderated
    Oct 14, 2011 6:19 AM (in response to arrow7)

    do the following test:

     

    (1) close all apps in the background

    (2) restart your iOS 5 device

    (3) send an e-mail from another client

    (4) waiting for push mail

         --> it should work at this time (there is no mail.app in the background)

     

    (5) now open the mail.app on your iOS 5 device, and send it to the background

    (6) send an e-mail from another client again

    (7) waiting for push mail

         --> it works (with the mail.app in the background)

     

    (8) now close the mail.app completely (kill the app from running in the background)

    (9) send an e-mail from another client again

    (7) waiting for push mail

         --> it doesn't work

     

    It seems to me, that killing the mail.app from the background in iOS 5 the process which receives the pushed e-mails is also killed.

  • Mr Backlin Level 1 Level 1 (0 points)
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    Oct 14, 2011 7:22 AM (in response to arrow7)

    I think so as well.  At night when I charge my iPhone, I usually double-tap the home button and close out the apps running in the background....all of them.  Two nights in a row.   NONE of my emails were pushed to my iPhone 4.  As soon as I opened up the mail app,  I got 11 emails.  The mail app has been open since this morning and now I'm getting mail pushed to my iPhone.  Something is definitely wrong here.

  • stupidfish Calculating status...
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    Oct 14, 2011 10:39 AM (in response to arrow7)

    Push notifications have been VERY patchy since the transition from MobileMe to iCloud.

     

    Personally, and rather obviously, I'm rather disappointed as I was happy to pay for good service under MobileMe and now its free it seems to be rather poor service.

     

    That said, we should do well to remember the disasterous MobileMe launch in 2008, so hopefully Apple will sort this out quickly.

  • Pappasbike Level 3 Level 3 (555 points)
    Currently Being Moderated
    Oct 14, 2011 10:49 AM (in response to stupidfish)

    I'm having the opposite problem every email is being pushed to my phone setting the alerts off. I don't want this. Does anyone know how to stop emails from being pushed without turning Push off altogether? I have it on for other applications that use it for their notifications. I've played with the manual settings both on Fetch as well as just manual but nothing works evrything keeps being pushed with the alerts going off all day.

  • Striderz Calculating status...
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    Oct 15, 2011 1:49 PM (in response to spirou781)

    Hi,

    I'm a .Mac (err MobileMe) user that has upgraded to iCloud and i've strangley noticed the lacking pushed emails also.

     

    Ok, I've double-tapped and force quit the iPhone mail app.... then sent myself some emails from the Mac and hey presto - push works again! Very odd....

     

    Next, I locked the iPhone and went back to the Mac to send some more test emails (while the iPhone app is just put into the background and not quitted). Yup, you guessed it - no push notifications!

     

    Looks like this is some bug to do with the iPhone's mail app ???

     

    I don't really wanna force-quit the iPhone mail app just to be alerted about new emails! lol... come on Apple, please fix this :-)

     

    Cheers,

    Steve

  • spirou781 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 15, 2011 2:04 PM (in response to Striderz)

    Hi Steve,

     

    can you try the test i've posted above and tell us about your results?

     

    Thanks

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