my songs sound distorted on Itunes 10.5 HELP

I recently downloaded iTunes 10.5, y tried to play a song and it sounded scratchy, i tried with plenty of other song and it happens the same! HELP PLEASE i think the problem can be iTunes 10.5 because this never happened to me before with the other versions. THANKS

Posted on Oct 13, 2011 7:05 PM

Reply
143 replies

Oct 29, 2011 1:54 AM in response to gianni nyc

I think there are several problems about iTunes 10.5 and iOS 5. One is that the sound quality of iPhone and iPod updated iOS 5 is deteriorated massively. This problem may be fixed by the gianni nyc’s report. I had also same experience and it was solved by similar operations.

But there is still another problem that iTunes 10.5 on AMD Athlon XP PCs cannot play mp3 music correctly. This problem has not been solved yet. I think this problem is caused by unsupported of SSE2/SSE3 instructions on my AMD CPU. This problem can not be fixed until the new version of iTunes will be released.

Oct 29, 2011 4:25 AM in response to sofia.gomez

I confirm having the same problem.

Windows XP Professional Service 2002 Version Pack 2

Amd Athlon XP 2500+

Itunes 10.5.0.142


Mp3 files sound distorted as described by others posts.

They sound perfect in Ipod Iphone or with other software (like Vlc Media player,quicktime), they sounded perfectly with Itunes 10.4


I am not going to downgrade. I wait until Apple find a solution.

Happt yo know that the problem affected other users.

Oct 29, 2011 7:15 AM in response to Profumerie Immagine

Spoke to a senior adviser. He knew of the problem, because he's in the same boat, with the 20,000+ mp3s in his library unplayable. He said engineers were working on it, but he didn't know about the AMD connection, so I pointed him the all the discussions, and he said he'd pass that on. I'm hoping for fix soon, as he said to call back Monday if nothing shows up by then.

Oct 29, 2011 6:17 PM in response to javatoid

That's right, it is not limited to AMD. I have a Dell Inspiron with Intel Pentium and since updating iTunes to 10.5 I am having audio problems. Oddly, it is not isolated to iTunes. It doesn't matter what audio it is every 30 seconds, like clockwork, there is a 1-2 second buzz that sounds like a decoding error. It happens during windows OS Sounds and when playing music through iTunes. You can watch the playback time and it is exactly 30 seconds.

Oct 30, 2011 7:52 AM in response to MickeyMouse37

If your problem is that mp3 files play tinny and badly distorted, but m4a files play just fine, then you might want to just wait for a fix.


Spoke to a Support senior adviser on Friday. He said Apple is aware of the problem, and he has on his home PC. He said the engineers were not aware of the connection to AMD processors, as described in this and other discussions. He said he would pass that along, and to give him a call Monday if no fix had been pushed out by then.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my songs sound distorted on Itunes 10.5 HELP

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.