my songs sound distorted on Itunes 10.5 HELP

Same problem here:

AMD-XP 2400+

Windows XP-SP3

VIA 3059 Audio controller

iTunes 10.5

I do not know if this means anything to you guys but on the iTunes 10.5 download about page this is what it says:

iTunes 10.5 for Windows (64 bit)

System Requirements

• Windows Vista 64 bit
• Windows 7 64 bit
• iTunes does not support 64-bit edition of Windows XP.

Here is the linnk to the actual page: http://support.apple.com/kb/DL1427

Enrique, those requirements are for the 64-bit version of iTunes. I can't speak for the others here, but I definitely downloaded the normal 32-bit version from here:

http://www.apple.com/itunes/download/

While I can't speak for the others, I'd guess that they all downloaded the 32-bit version as well. It says right on the page that it supports any AMD processor over 1GHz (mine is) and Windows XP Service Pack 2 or later (I have service pack 3). The AMD Athlon XP series processor is a 32bit processor, so it wouldn't be supported by the Windows XP 64-bit version anyway.

Still no word or update from Apple on this very well known, very valid issue. This is a problem that needs to be addressed by Apple, there is no workaround besides downgrading to iTunes 10.4 (not practicle for iPhone 4S owners like myself).

Come on Apple, we have been very patient, get us a fix!

I have macbook air mid 2011. Every thing was working perfectly till i downloaded itune 10.5. I have scratched music, absolutely horible and impossible to listen. This is true only for music with a lot of bass. I have tried every thing and it does not work. I can't wait for itune update.

Dennis_K

I have gone over probably everything you did, but with the exception of downgrading back to Itune 10.4. Which doesn't seem right. Everything will play fine on my Windows Media Player, but then I am doubling up on using my memory. I have uninstalled and re-installed Itunes, but that didn't work. After viewing everything within the Itunes communities, I can only conclude that this is a serious error on the part of Itunes.

One of the respondents say they had talked with an IT in the Engineering Department and they thought they would have a repair within a couple of days. Well, tommorow is the day we should see a fix. If I don't see that perhaps, I will have to go your route. If that happens would you feel comfortable in guiding me through your procedure?

Thanks, 300Rmg

In my case I knew there was a serious problem with the version based on process of elimination. If Windows Media player and other players worked, then it was iTunes. If other streaming internet radio programs played ok, then it was iTunes. I maintain several players and internet radio applications so a comparison was very easy for me.

I uninstalled and reinstalled twice after doing a complete clean of all vestiges of the program from various locations and folders.

Basically all you need do is run the standard uninstaller. Then use the Windows search feature to locate any remaining pieces under the search phrase "iTunes". You need to be sure to remove the iTunes library file (has an .itl suffix) because the one installed with 10.5 will not talk to 10.4. I tried and it gave repeated errors and iTunes 10.4 would not launch for me.

There are other threads here offering a step by step. Some suggest uninstalling Bonjour as well but I didn't find that necessary.

The back version of 10.4 was available at www.filehippo.com

I also await the fix but I suspect that holding them to a specific date and time will be heart breaking.

If you don't want to downgrade or if the process is too technical, try installing a different player for the interim such as FooBar2000, XmPlayer, or the Spider Player. For Net Radio I like RadioSure or Tapin. Those will get you by.

Thank goodness I am not alone, I have been looking for others with the problem! It is only the songs I have imported from Amazon and Freegal that are so distorted you can't even listen to them. I have unistalled iTunes and talked to the support guy, and that's the best solution they could come up with, and of course it did no good. They all play fine on Windows Media Player. Sure they fix it soon, I have always been a fangirl but this is really frustrating, especially since the guy I talked to sounded like he had never heard of the problem, when clearly, it is a big one!

All of these posts tell the story, it's not my PC problem, it's Apple iTunes software. After installling 10.5 most of my songs play like garbled junk, BUT I can input new audiobooks (Audible.com) to my old iPod and they play just like always perfectly clear. So, I'm wanting to go back to 10.4 but I need help finding the old .itl file that will open the library. What are the places I should look to find that? Or maybe I can't go back??? Help anyone......

Along with the garbled Amazon purchases, has anyone else also had problems with 10.5 deleting playlists? I have approximately 1800 songs grouped into playlists of 25 songs each and all of the playlists are now AWOL. I also couldn't locate the .itl file, only the .xml. 😕

Go here to dowload a previous version: http://support.apple.com/kb/DL1427

There a "Download for iTunes 10.4.1 for Windows (64 - bit) here: iTunes for Windows 64-bit."

I am not sure this is what you are looking for.

Looks like Apple is in some kind of "state of emotional denial".

So basically, if you have been importing your own music (from cds) into your computer over the years, and could not afford to buy an iPod and use iTunes to purchase music until now, guesw what? Except for music you buy through iTunes, YOU WILL NOT be able to transfer other music you own from your computer into your new device.

As my granmother will say to Apple: "You can not cover sunlight with one finger".

Also, these discussions used to be public, somehow now, unless you sign in, you can not follow them.

The last statement is confusing...I've had iTunes for years and even with 10.5, still have no problem playing songs downloaded onto my PC. Are you saying that if I synch my iPod purchased three years ago, those songs will no longer play on it?

Does anyone know any other media players that will sync/upload to iphone then?

And per your post EnriqueHarrison, does this mean itunes will now never support mp3's from another source besides purchasing from itunes? If so, where did you get this information?

Obviously, if you do not have a problem you wouldn't realize what's going on. Let me clarify for you.

Before updtaing to 10.5, 75% of my iTunes library are mp3s I own from a different source other than iTunes. The other 25% are iTunes purchases.

Before updating to 10.5 the music I had synced into my iPod devices where a combination of iTunes purchases and other.

After updating to 10.5 the music that seems to have affected are the none-iTunes purchases. Whether import it into iTunes from my music folders or from a CD, all music becomes distorted as long as they are mp3s.

If you just bought an iPod and are using iTunes 10.5 to organize your none-iTunes purchases (because you just got your iTunes account so you have not bought anything yet) which you already had as mp3s in your computer, they will become distorted.

I have the same problem.

Windows XP SP3

AMD Athlon(tm) XP 2600+

2.08 GHz, 1,00 GB

Itunes help us out of this problem..

PLS...!