Find My Mac turned on, but not showing on iCloud.com

Question

Level 1

2 points

Find My Mac turned on, but not showing on iCloud.com

I just updated to 10.7.2, without noticing any issues during the install process, and turned on Find My Mac. As an iOS developer I've had an iCloud account setup for quite some time now...

Screenshot: http://cl.ly/2Y1a1f2u1t0J1J3J351Q

When I go to Find My iPhone on iCloud.com I see all of my iOS devices listed as always, but for the life of me I can't get my MacBook Pro to show up in the list.

Screenshot: http://cl.ly/253u2o2m1c0G0q0y1g1m

I've tried fixing disk permissions and have also verified the disk. I have even tried booting into the recovery partition to repair the disk and everything was ok.

I also noticed that the MobileMe preference pane is still available oddly enough. I don't think it's supposed to be right?

Screenshot: http://cl.ly/33301X0A2r0r0c3i2k2N

Am I missing something here? Has anyone else run into this? I'm about ready to try re-installing Lion but I'd really like to avoid it if possible.

MacBook Pro, Mac OS X (10.7)

Posted on Oct 13, 2011 11:27 PM

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Answer 1

Oct 21, 2011 1:17 AM in response to timnovinger

All the same for me too. 😟

I tried everithing, for days, but nothing.

Maybe this hardware is not fully compatible or meybe there's a bug someware.

I have FileVault enabled, maybe this could be the problem, but I'm not sure.

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Answer 2

@ajinkya

Level 1

5 points

Apr 23, 2017 10:58 AM in response to timnovinger

Here's the solution, Log in to you iCloud from the "System Preferences" on your Mac or MacBook(pro and etc.) Then check again if thats listed or no.

This will work. Don't forget to come back and Mark ad HELPFUL 🙂

Good Day

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Answer 3

Sep 25, 2012 9:23 AM in response to timnovinger

Apologies if someone has already offered this solution. This is what worked for me:

On your Mac, open System Preferences.

Under Internet & Wireless, click iCloud.

[Ensure that your iCloud is setup...]

Scroll down to the bottom. Most likely you'll find the box next to Find My Mac is already checked.

Simply uncheck the box, wait a few seconds, then recheck the box.

When prompted, select "Allow" to allow your Mac to be located.

I was having the same issue.

This fix worked for me...

-Nick

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Answer 4

simoism

Level 1

4 points

Oct 20, 2011 5:56 PM in response to timnovinger

Same issue here for my 2,2 model MacBook Pro 2.16 GHz.

Have tried the suggested fixes listed at https://discussions.apple.com/thread/3397986 without any luck.

When trying to apply the RecoveryHDUpdate.dmg patch myself, as listed in that thread, I also had the "Lion Recovery Update can't be installed on this disk. This volume does not meet the requirement for this update" result.

My 2010 Mac Mini, 2010 MacBook Air, iPhone 3GS and iPhone 4 all show up in Find My iPhone/ Mac correctly, just not my 2,2 MacBook Pro.

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Answer 5

Oct 13, 2011 11:59 PM in response to timnovinger

I can't get my MacBook Pro to show up in the list.

Make sure Wi-Fi is turned on on the MBPro.

"you'll be familiar with how Find My Mac works. You can locate your device on a map with a fairly reasonable degree of precision, assuming it's connected to Wi-Fi."

From here > http://www.tuaw.com/2011/10/13/icloud-now-features-find-my-mac-service/

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Answer 6

timnovinger Author

Level 1

2 points

Oct 16, 2011 1:27 PM in response to hansel_

Mine is an older MBP as well. It's a a MacBook Pro 2,2 to be specific, the 2.16Ghz model.

I hope this isn't an older machine issue....that would be outrageous.

Screenshot: http://cl.ly/23420s2B463c3P1S0A2t

I also see the daemon process running, so as much as I can figure it *should* be working??

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Answer 7

tobiasf

Level 1

8 points

Oct 21, 2011 6:30 AM in response to timnovinger

I have no solution to the problem 😟 even though I know of it. I have a Wifi IPad 2, that shows up nicely in the list, but my macbook pro 15" from around 2008 (i think) does not (not even without a location). It seems wierd as they both (to my knowledge) use local wifi-locations, to determine their position...

I've looked around a bit for a solution (changing some network settings etc.), but all the solutions are replies to people who have problems with determining the position of their device, when they are in the device list...

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Answer 8

timnovinger Author

Level 1

2 points

Oct 21, 2011 7:32 AM in response to tobiasf

I've noticed a few wierd things as well....

- I've tried changing locations by taking my laptop to a nearby coffee shop....still couldn't locate it.

- When you go into the date and time settings in system preferences, the laptop WILL locate itself based on wifi to determine which timezone it's in. It EVEN correctly names the city (Fort Wayne, IN).

- The only application I have that uses wifi positioning is iStumbler and it shows up in Security & Privacy as a location service AND it correctly locates my laptop

- I have an iPad 2, iPhone 3GS and iPhone 4 in the house. ALL devices show up in Find My iPhone, both on icloud.com and in their respective iOS apps and can be located when on my home network.

This has to be an issue with my laptop in some way. Find My Mac appears to be turned on and as if it should be functioning. My disk doesn't need repaired. I can't re-install the recovery partition because I get the ineligible warning in the installer when I attempt to. For that matter, I've never had the "you need a recovery partition for Find My Mac to work" problem that seems to be so common.

I'm at a loss. If my laptop is incompatible (which seems crazy but I can see Apple doing it), I REALLY wish they'd at least say so.

From my understanding any Mac running 10.7.2 should be able to use this service.

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Answer 9

kuros

Level 1

0 points

Jun 11, 2012 4:37 AM in response to timnovinger

I also have a white macbook purchased with Lion installed, with the same problem. Both my iPad 2 and iPod show up when accessing Find my iPhone but the laptop does not. Having a handful of quirky issues I run across that seem to be popular problems on here with few answers, ugh.

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Answer 10

May 19, 2013 8:30 AM in response to nperspective

Nick, your fix was shockingly simple and worked for me. Thanks for submitting it! I feel embarrassed I didn't try it sooner.

When I first tried to enable this feature after clicking on iCloud in System Preferences, the box for Find My Mac was unchecked and grayed out. (I already had Find My iPhone set up and enabled on my iPhone.) After clicking Continue, I was then able to check the box for Find My Mac that was in the list of iCloud items. But my mac still wouldn't appear in the devices list on my iPhone, even after logging out and logging back in, until I tried your solution.

Stephen

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Answer 11

Oct 13, 2013 3:43 AM in response to timnovinger

HI

i having problem :

location servics enables (nothing in list)(no app in list which accesses location),

icloud "find my mac" enabled,

and WHEN I TRY TO FIND MY MACBOOK ON icloud or "find my iphone app" on iphone.

it says:

"ONLINE,LOCATION UNAVAILABLE"

and one more thing, when i set "time & date" to "set automactic according to my location"

then the result is "unable to determine location at this time."

CAN ANYONE TELL, HOW TO MAKE LOCATIONS ACCESSED? IS IT WIFI SETTINGS? OR IS IT OTHER SETTINGS BEYOND MAC .???

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Answer 12

timnovinger Author

Level 1

2 points

Oct 14, 2011 4:16 AM in response to Carolyn Samit

Thanks for your reply Carolyn. Wi-Fi is definitely on and it's still not showing in my devices list on iCloud. I've even tried a few different networks as well.

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Answer 13

hansel_

Level 1

2 points

Oct 15, 2011 1:03 PM in response to timnovinger

im having the same issue...anyone have an answer please? my macbook pro is an older 2.33 ghz model but still this is strange.

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Answer 14

tobiasf

Level 1

8 points

Oct 21, 2011 6:49 AM in response to tobiasf

(and YES, they are using the same AppleID)

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Answer 15

simoism

Level 1

4 points

Oct 21, 2011 3:05 PM in response to timnovinger

Does anyone know how we can report this issue to Apple Support? I went most of the way through the Apple 'Express Lane' process but stopped before I had to pay for a "single support incident".

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