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After syncing with iCloud all categories of my 400 Outlook contacts were lost.

After enabling contact synchronization by iCloud, all my Outlook contacts were moved in a new Outlook folder, and all categories (such as private, customer, partner, ...) were lost. Now I need to re-categorize all of them.


Apple, please fix this BIG BUG!!!


H.R. Thomann

iPad 2, iOS 5, Windows 7 X64, Outlook 2007

Posted on Oct 14, 2011 1:51 AM

Reply
60 replies

Nov 29, 2012 8:37 AM in response to swifferdeb

swifferdeb:


Thanks for the feedback. Like you I ran into this problem more than a year ago for the first time and had to uninstall to work around the problem. I recently reinstalled icloud when apple rolled out iOS6. But ran head first into the same problem. Decided this time to pursue with apple tech support to the end. I had one session with apple tech support on this matter a couple days ago. They are escalating and I am waiting on a call back. I will post outcome.

Nov 30, 2012 8:41 AM in response to lottytx

You can call it want you want, but seems apple knowingly implemented iCloud panel in manner that renders a core feature of outlook useless for its users. So they broke it and they need to fix it.

Seems Microsoft’s response to this issue that this is an apple problem is on firm ground. Outlook works fine except when data moves into the icloud. Apple decided to design its iCloud software to programmatically move a user’s contacts into a separate IMAP pst that by design does not support categories rather than to just read the contact information from its original PST location. Clearly the smart developers at apple knew fully well that many Outlook users use categories and views. I mean really the views box on contacts is in the center of the HOME tab. My guess is if affected users understood this most would agree this is an apple created problem and no accident.

Nov 30, 2012 8:47 AM in response to lottytx

lottytx wrote:


You can call it want you want, but seems apple knowingly implemented iCloud panel in manner that renders a core feature of outlook useless for its users. So they broke it and they need to fix it.


Believe what you want, it doesn't affect me. Microsoft have been unable to make either version of Outlook (Mac or Windows) work with iCloud, they published a statement about it which I am sure you ignored.


Outlook has it's own cloud service, it's called Exchange, use it.

After syncing with iCloud all categories of my 400 Outlook contacts were lost.

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