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Birthdays do not show up on iCloud.com/calendar. Anyone else?

Birthdays Calendar is turned ON in iCloud.com. Birthdays (from the birthday field in Contacts) show up on my iPhone/iPad, but all birthdays have disappeared from the calendar view on iCloud.com.


Anyone else with this problem? Apple support has been looking into it for me for 2 days without any result yet.

iPhone 4 16GB / iPad 32GB wifi / MacBook Pro 15" 1.83 Intel CoreDuo / AppleTV 2, Mac OS X (10.6.4), MBP: 2GB DDR2 SDRAM, 250GB 5400rpm HD, ATI Mobility Radeon X1600

Posted on Oct 14, 2011 4:25 AM

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115 replies

Oct 25, 2011 8:09 AM in response to k.alexander

I still have the issue in both my wife's and my iCloud accounts. We both are ussing different Macs, iPhones and iPads, and Birthdays calendar show in all 3 devises but not on iCloud.


Both accounts migrated to iCloud from their originals Macs.


I just tested creating a new contact in iCloud with its Birthday on october 27th, and it showed inmediatly on my iPhone, iPad and MacBook, but not on the iCloud calendar. And YES, "Show Birthdays Calendars" is CHECKED, and also refreshed Calendars several times.


Then I deleted the test Contact from within iCloud, and it disappeared from all devises.


In Conclusion, the issue is real and still has not been fixed by Apple.

Oct 25, 2011 8:15 AM in response to jvcas

I am the Original Poster. Like jvcas, both my wife and I are continuing to experience the same problem. We have different iPhones and Ipads (each), I have a Mac (which is not running Lion and therefore not running iCloud) and she has a PC with Outlook 2007 hooked up to the iCloud.


Both our accounts were created on the iDevices and all data merged/moved to the iCloud.


We've never had any of the birthdays show up on iCloud.com. However, any contact/birthday created anywhere (iDevice/iCloud) shows up just fine on our iDevices.


I am working with an Apple Customer Support rep; however last I heard from him was last Thursday (5 days ago) at which point he was going back to the engineers so that they could figure out what was wrong. He and I even created a new iCloud acct, uploaded my contacts up there, and that one didn't work either.

Oct 26, 2011 9:45 AM in response to suffixabuse

This is exactly what I'm seeing. It's almost like the contacts were scanned once to populate the birthday calendar and not refreshed if there is already any sort of entry for that contact. There also does not appear to be any sort of scrubbing of the birthday calendar for contacts that have had their birthdate deleted from the contacts.

Oct 26, 2011 12:42 PM in response to k.alexander

I wish people would read this entire thread before posting "just click on the iCloud gear, select preferences, and click Show Birthday's calendar". This is something I have done repeatedly on my own and with the Apple representative.


I used Mobile.me to sync my contacts and calendars on my iPhone 3GS to my iPad 2. I never used iTunes to sync my contacts/calendar. Birthdays, events, and contacts were working fine. When I received my iPhone 4S on 10/14, I went to the Apple store to activate it because I had read there were issues with migrating from Mobile.me to iCloud. I didn't want to risk losing my contacts since I wasn't backing it up through iTunes.


DAY 1 (10/14): Apple store migrated my Mobile.me account to iCloud. Duplicate calender events in the iPad (iPhone 4S was fine). No birthday's in my contacts or calendar on the iPad2 (again, iPhone 4S was fine).


DAY 4 (10/17): Spent over 2 hours with Apple phone support trying to resolve issue. Successfully removed duplicate calendar entries. Still birthday's appearing in iCloud or iPad2. Towards the end of the call, I WAS THE ONE who noticed the gear/preference birthday setting on iCloud. I checked the box, updated contacts, calendars, etc. Only some of the birthday's appeared on iCloud and iPad2. I've tried to manually add birthday's to the iPad2 contacts, only to discover they go to the calendar of the iPad2, but NOT iCloud. I finally had to end the conversation with Apple and go to work. We ended with the representative sending me an email with his direct contact information.


DAY 5 (10/18): Left voicemail and sent email for my "dedicated" Apple represenative. No response.

DAY 6 (10/19): Another voice mail and email. No response.

DAY 7 (10/20): Another email requesting status update. No response.

DAY 12 (10/25): Email expressing my disappointment that there has been no communication from my "dedicated" Apple representative or replacement.


So here I sit almost 2 weeks into my issue and it seems Apple could care less. Reading the other comments on this thread tells me I am not alone. I wish Apple would just acknowledge this issue and stop ignoring requests to fix it.

Oct 27, 2011 7:52 AM in response to k.alexander

I am having the same problem. Show Birthday Calendars is checked, Birthdays show up in the calendar list and it's checked. I have clicked Refresh Calendars many, many times. Was at the Genius Bar last night after work, they did everything that I had tried, and still no birthdays show up on my iCloud calendar. They show up in iCal on my MacBood Pro, my iPod Touch, and my iPad. I sure wish Apple would at least acknowledge this issue and let us know if they're working on a solution. Haven't heard boo from them on this.

Oct 27, 2011 1:51 PM in response to k.alexander

I had a similar issue, birthday events were duplicated at iCloud web interface. Everything was fine on my Macbooks. I tried any combination of deletion and recreation of contacts/calendars.


Now I meight have found a potential solution. Actually I cannot guarantee it works, at least my calendar is fine now:


1. Disable iCloud on all devices to disable sync

2. Delete addressbook and calendar contents at iCloud web interface

3. Disable birthdays at iCloud web interface

4. Delete directory [user]/Library/Calendars on your Macs

5. Enable iCloud


Please let me know if it worked for you as well or if it was just coincidence 🙂

Birthdays do not show up on iCloud.com/calendar. Anyone else?

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