Ringtones not Syncing after upgrade to iOS5

Also, Ringtones under my iPhone's Ringtones in Devices are gray and won't sync to the iPhone.

Now that my ringtones are on my phone, they are not under my iPhone's Ringtones in Devices. I can only see them if I click on the Ringtones on the left sidebar of iTunes.

This is what mine looks like from the Device Ringtones:

Here is what it looks like from the Library Ringtones:

You seem to have a different version of iTunes. There's no Ringtone tab in 10.5 under Lion. See screen shot.

Maybe the new IOS5 doesn't sync with Lion?

I finally found a solution.

I purchased a new ringtone from the iTunes store from my iPhone. Make sure you make the purchase from your phone while not tethered to your computer.

Then, when you go to sync (via USB or WiFi) your iPhone in iTunes again, a dialog box will appear asking if you want to enable Ringtones syncing. Click the default blue highlighted button to enable Ringtone syncing again.

Now, the Ringtone category appears at the upper middle portion of the window in iTunes. Before the ringtone purchase, it was not there.

I was then able to add some of my favorite custom ringtones as well. They all work perfectly now.

thanks so much - I had one song that was too long and so it won't size any ringtones. I unsynced and started again (without the bad song) and it worked. thanks

I had the same problem of losing my purchased ringtones from my iphone 4 after upgrading to iOS 5. I looked in my ringtones list on itunes, and saw that it was still there (but was no longer in my purchased list), and that it still had a checkmark.

So, I unchecked it, and synched the phone. Then I highlighted the ringtone(s) in blue, and recheck marked the ringtones and synched again. I did this 3 times before it worked.

The ringtones reappeared on my phone amongst the other ringtones. There is no longer a "Purchased" list for ringtones on the iphone after the update.

This took me FOREVER to figure out. I opened my itunes and unsynced ringtones. I unclicked every single ringtone in the iTunes ringtone list (not the one attached to the device). Then "Synced all ringtones" then synced all ringtones. Then RECHECKED every single rington in the iTunes ringtone list (again, not the one attached to the device) and then clicked sync all ringtones and vuala!!! Hope it works for you!

PS. I have two Apple IDs. At first it wouldnt bring in ringtones from one ID but this fixed that problem too!

Had the same problem as you did Stephanie06. Your solution worked like a charm!

uncheck the ringtone on the iphone then if you have ios5 the new update i had same prob with ringtone just uncheck it and then sync phone to delete the ringtone then go to library and click on ringtones and drag them to your iphone and it works everytime

well that brings the ringtones to the iPhone, and i can assign individual ones to each contact (and they play when i select them), but when a call is received, all rings are the default ringtone. How can this be? How can one assign the tone and have it play in IOS5 when an incoming call is received?

Wayne - I'm having the same problem.

Edward, after much struggling, i've figured it all out. First to make the ringtones work, the advice given here works very well. Even an Apple tech person recommended this:

http://www.macrumors.com/2011/10/13/ios-5-users-can-make-custom-text-tones-too/

Then the issue with the ringtones not staying with different contacts boiled down to having had my contacts in the old IOS4 synced with another computer. i realized this when i made a new contact and the ringtone stuck with the new one--it was only the contacts in my address book that were stuck. So i just synced the contacts with the new computer, and bingo! all is well.

I hope this works for you.

-wayne

Worked fine for me, too. Relieved.

OK Wayne - this is the part where I expose my ignorance. What did you do to sync your contacts with the new computer? Is that the same as syncing the iphone in iTunes? Is there a separate process for this? As you can tell, I'm not the most technical guy on the block.

Yes, Edward, you need to make sure the sync box next to the contacts is checked. (See screen shot- where it's not yet checked in this pic.) But sometimes just checking it isn't enough. You may have to hit apply at the bottom right.

Good luck.