no backups available?

Thanks so much. This worked really well!!

your a legend thank you!

After taking my phone back to apple store, they replaced my 4s. They asked me the usual, have you backed up, i felt secure knowing i backed up 2 hours ago on iCloud.

After i got the new handset, the apple store employee told me to stay in the store if i wanted to make the most of the stores wifi and restore from icloud.

Low and behold i faced the problem of "No Backups Available". The apple store employee had no idea nad was totally unhelpful.

Thankfully, after reading the replies on here, i am currently restoring from iCloud as i type.

Thanks you!

alex

That helped me as well! Thank you so much! This really should be noted in the TN by apple as well!

Thanks tuulensuu!

Yes, Thanks so much tuulensuu!!!! It worked on my replacement IPad3!!!! 😁

Thanks for that.

It's absolutely ridiculous that Apple don't put that info into the error message. Are people just supposed to intuit this? The information given to you is simply that there are no backups available for this device. It's hardly as though the average consumer's first instinct after reading that is to think, "Oh, I guess I need to update my iOS and then reset the machine, and after that the backup will surely become available..."

GUys I have the issue where my old phone had an OLDER os than my new phone. (2nd hand).. So its not possible to update the old phone which was STOLEN.. ggrrrr.... How can I access my icloud back up on my new phone which definitely does exist? Cheers for any help

You can't. The phone must be running the same or higher iOS as the one backed up in order to access the backup. If your old phone cannot be update to that you won't be able to use the backup.

It worked! Thanks for the much needed advice.

my iphone was already on the latest ios, so i cant update it any further! ive tried erase all content and settings, still no luck!!! any ideas?

Thank youuu, helped tons!