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Sound issues using FaceTime on Mac!!

I was using FaceTime perfectly fine. And then out of no where, sound just stopped working. This happened before and then suddenly started working again. I can hear the other person just fine but they can't hear me. I've checked the 'video' option making sure internal speakers are selected. And then systems>preferences>sound, i made sure the input and output sound were not muted. I've restarted computer a few times too. Please help!!!

iMac, Mac OS X (10.7.2)

Posted on Oct 14, 2011 1:53 PM

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263 replies

Apr 7, 2012 9:06 PM in response to jennhawaii

I have a Mac Mini running Lion, latest version. I bought it in January '12. I tried to use Facetime to talk with my sister on her iPad2 / iPhone4, but she could never hear what I was saying. Today I might have figured out my problem. I had System Preferences>Sound>Input screen open at the same time I made the call on Facetime. Before I started Facetime, I'm quite sure I had the input volume at about 22% (I was trying to do some of the troubleshooting mentioned earlier in this post). Then, for some reason, it appears that Facetime set the Input Volume to zero. So I turned it up mid-call and she heard me just fine, for the first time since I got the Mac Mini.


So for anyone out there that is having trouble not being heard at all, check the System Preferences>Sound>Input>Input Volume DURING the call, because it seems to change from what is set, for me anyway.

Apr 10, 2012 6:43 PM in response to jennhawaii

Hey guys,


Got the same problem! Anywhere between 5 and 10 min of the call the sound drops, I can hear them but they no longer can hear me. It works again after reinstalling the program but then again after 10 min the problem reappears. HELP! Have no WiFi here to FaceTime with my iPhone and the internet connection is too crappy for Skype videocalls (FaceTime is no problem though, the first 10 min)(am in Australia for 5 months).

Sound issues using FaceTime on Mac!!

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