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Itunes won't sync after upgrade to iOS 5

I've looked around here and most people are dealing with error codes and such but my upgrade appeared to go flawless. But when it was complete and the iPad 1 came up it had the folders I created post upgrade but none of the Apps. I checked iTunes and they're all there even the 78 books I had in iBooks but none of them are on the iPad. I've tried syncing several times, even done a complete restore but I can't seem to get the stuff from iTunes on my MacBook Pro to the iPad. Anyone have an idea? Am I missing something basic?

MacBook Pro, Mac OS X (10.7.2)

Posted on Oct 14, 2011 3:14 PM

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33 replies

Nov 14, 2011 11:56 AM in response to Mark_Clemons

OK, Long time Apple user, first time commenter.


I have several 3GS iPhones, an iPad, and two iPods touch. Have been using these devices since 2008. In August, iTunes began having difficulty backing up. Then it began to freeze and crash. I was having some real problems now with the functionality of my devices.


I decided to upgrade to iOS 5 and iTunes ten last week. That's when the nighmares really began. I loaded, unloaded, wipe my devices clean, went through a dozen different things. Finally, this past weekend, I deleted every Apple and iTunes file (exception of music and apps) from my XP laptop. Almost 30 Gb's of stuff that had been loaded onto my computer through the years.


Having done that, I reloaded iTunes 10. Synced my iPhone. Now, for the first time in a week, I had my apps, and my music. I did not have my photos. I had "ghost" folders, but no pictures in them. So, I erased the iPod cache and tried to reload, this worked if I only loaded a few folders at a time.


Once I got up to about 1300 pictures, it began to hang at "Analyzing Photo Files" (step 6 of 7) and crashing again. It's done this four times in a row.


So here I am. A week later, and in the same boat. I've lost all of my contacts, I've lost all of my apps data. AND THE DARN THING STILL DOESN'T WORK.


How could something that worked flawlessly for so many years turn into a total nightmare overnight? I can't guestimate the global man hours lost to these problems, but I've spent at least 40 hours of my time on it, and am just about ready to go buy an Android.

Jul 5, 2012 12:37 PM in response to Mark_Clemons

I purchased the Adele 21 album last year and decided to add one of the songs to my iPhone 4S from the library on my desktop iMac computer. When I tried to synch the iPhone I lost 107 ring tones I created over many years. Lots of time and money spent on this project. I struggled for days trying to retrieve the ring tones without success. So I started buying more ring tones via iTunes. Numerous times I was asked if I wanted to PURCHASE THIS RING TONE AGAIN since I already purchased it. I had no choice and had to buy it again. Now I've spent double the money and I'm still missing my 107 ring tones. When I synch the phone it makes it to the 7 out of 7 step and never completes the synch. So I end up having to cancel the synch and reboot my phone to stop the synch. Still no ring tones after 5 days. No one at Apple Care can figure this out. I went to the Apple Store and no one could figure this out. Perhaps if APPLE would take the time to read this thread of comments they would see their software caused this huge problem causing time, money and frustration to their most precious customers.


FIX THE PROBLEM APPLE. I want my ringtones back now!!! Please fix it. 😠

Itunes won't sync after upgrade to iOS 5

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