iTunes to iPhone "Unknown error 0xE800007F"

"The Windows Users are the ones that can't seem to navigate and post in the correct forums."

Oh, deary me, sorreeee. Us Windows users are so silly. Windows users are having the exact same problem as Mac users (yes, surprising that Mac users would ever experience any problems, especially thoser similar to PC users, but life's a real bit*h sometimes), so what would be the point of splitting the same problem into two separate threads which would just appear to lessen the prevalence of the problem to anyone looking in either forum.

It's really time this one was sorted out; for Mac and PC users. Actually, I'd be quite happy for you Mac users to be sorted out first, as at least that would prove that Apple were aware of this problem. As it is, there is no indication that they are, at all. After that, we could continue with a PC-problem-only thread, which segregation from the Mac-users would make everything right with the world again.

wilf21 wrote:

"The Windows Users are the ones that can't seem to navigate and post in the correct forums."

Oh, deary me, sorreeee. Us Windows users are so silly. Windows users are having the exact same problem as Mac users (yes, surprising that Mac users would ever experience any problems, especially thoser similar to PC users, but life's a real bit*h sometimes), so what would be the point of splitting the same problem into two separate threads which would just appear to lessen the prevalence of the problem to anyone looking in either forum.

It's really time this one was sorted out; for Mac and PC users. Actually, I'd be quite happy for you Mac users to be sorted out first, as at least that would prove that Apple were aware of this problem. As it is, there is no indication that they are, at all. After that, we could continue with a PC-problem-only thread, which segregation from the Mac-users would make everything right with the world again.

Pretty much. Great post.

Poor Maury with your post getting all hijacked. They may have DIFFERENT development teams but common sense (and various mature trouble-shooting methodologies) indicates that having the same issue with the same product on two different platforms, regardless of how Apple choose to slice and dice their development and support rather points to some shared piece of code being faulty.

I very much doubt these different development teams aren't trying to make the code as cross-platform, shareable, reusable and modular as they possibly can - that's been the not-very-secret to good software business since hippies first breathed life into the whole shebang.

If I were at Apple monitoring this thread I'd say "oh, look, this is clearly a cross-platform problem as we're getting all sorts of mixups on the forums, i'll prioritise and allocate the call accordingly."

I wasn't gonna bother posting, but I saw a bit of pot calling kettle black with a high-horse statement and thought "wow, there's some trollage that can't go un-counter-trolled." Now I feely dirty. Thanks. 'Kin Internet.

@refikibob

+1 ... well put. Thanks for voicing my own feelings when all the bickering just made me feel too sad to be bothered.

"High horse"

You are naturally funny. As tall as my horse may be, I've been getting a crick in my neck looking up.

I've said all I needed to say.

Maury Mccown wrote:

And yet this is still in the Mac Forum, and Windows users are posting -- some even saying the thread is in the wrong forum and it should be in the PC Forum.

Most people are just looking for answers. Not trying to start a Mac vs PC argument. Especially since it seems to affect both sides.

Either way, it's counter-productive. Let's focus on solutions.

Would it help if I said I have the same problem on my Mac, on Windows, and various VMd instances?

Where should I post that? On the highest google hit for this cross-platform error, or in an obscure custom-fit post that suits my specific instance only? Perhaps you're right.

2 questions:

- do you know anyone who does NOT have this issue AND uses wifi sync?

- people with applecare, did you report this specific issue to your apple rep and what was the result?

Thanks!

@globalist

1. No - but obviously that doesn't mean there aren't people who have issue who use wifi sync, just that I haven't found anyone who has confirmed that.

2. I am working with Apple to resolve this. I posted some updates a few weeks back (sadly now a way back in the thread which is now full of bickering) but then the engineer who is working on it was on holiday for 2 weeks, and I chose to stick with him as he's been very thorough so far. He's been back a week, and I'm hoping to get an update this week. I promise to update as soon as I know anything worth saying. (We have already eliminated a number of possible causes, and working through others).

Hope that helps,

Kind regards

Chris

Message was edited by: chriskeeble

1992 just called. They want their message thread back.