iTunes to iPhone "Unknown error 0xE800007F"

I have Wi-Fi Sync active and it works great unplugged from power -- but when I plug my phone into power and it starts syncing, iTunes says the following:


"iTunes could not connect to this iPhone because an unknown error occurred (0xE800007F)."


Searching gives me zilch. Anyone have an ideas? Everything is running the latest verison of iOS, etc., etc...

Posted on Oct 14, 2011 9:02 PM

Reply
376 replies

Oct 18, 2011 8:58 AM in response to NickRno77

"That's great wilf21 , can you remember exactly what fixed the error."


Yes, following the instructions in the email reference earlier (and remember this is for a PC, not a Mac), I disconnected any Apple devices from my PC, closed down iTunes, went to C:\ProgramData\Apple and deleted the Lockdown directory. I then (not part of the instruction, but I did it anyway) restarted the computer.


Haven't had the problem since.


Wilf


N.B. Win 7 Home Premium 64 Bit


Message was edited by: wilf21

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes to iPhone "Unknown error 0xE800007F"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.