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Problems with Push Email

I'm having problems with getting push email via iCloud to work on my iPhone 4 (stilling waiting on my iPhone 4s to come in). I am using iOS 5 and push works for a while and then stops. If I do a hard reset of the iPhone I can get it to work again for a while (max is about 12 to 16 hours or so), before it stops pushing again. I have also turned push notifications off as well as iCloud mail and then turned them back on, followed by the hard reset. Again, push works for a while and then stops. If it helps to answer this question, I also migrated from Mobile Me to iCloud.

Does anyone know of a permanent solution to this problem? Thanks for any insight or help you may be able to provide.

MDW

iPhone 4, iOS 5, iCloud

Posted on Oct 15, 2011 12:50 PM

32 replies

Jan 16, 2012 4:34 PM in response to mdwebb

I had the same problem, but it works if I turn on a sound for Mail.

Weird? Yes I know, but if I remove the selected sound and choose "none"

I don't recieve the email via Push.

Apple, what the heavens name it this all about?

Jan 28, 2012 4:06 AM in response to MrSanders

mmmm Strange!

I am having the same issue the last 3-4 days... Push stopped working totally on my iPhone 4 (iOS 5.0.1) and not working properly on my iPad2 (iOS 5.0.1).

After completing the workarounds described in the FAQ/troubleshooting of iCloud (turning on and off mail, push settings, rebooting the devices several times, deleting and reentering the details of my iCloud account, even restoring both devices from an older backup that push was working back then) the only thing I managed to do was to make push mail in my iPad similar to my iPhone... i.e. not working completely!

So today I decided to call the fast lane support here in Germany and they said the following amazing (and hard to believe) thing: iCloud Push Mail notifications service is cancelled for the time being so they suggest to start using fetch!!!

I have the notion that they were trying to get rid of me but still does anyone has heard anything similar?

Any suggestions on how to approach the issue guys?

Problems with Push Email