iOS 5 Bluetooth ford problem

Right this is the latest from Apple's customer service. I pre arranged a call from apple last week and they just rang me, basically the chap told me it is the CAR DEALERS FAULT they should upgrade their systems and that Apple have no responsibility to us whatsoever. He told me there was no immediate apple ios upgrades and if BMW can upgrade their system there is no reason why other dealers cant do the same,

I have an 11 plate Fiesta Zetec s which happens to need some warranty work doing to it tommorrow 27/10 and my local Ford dealer did say that there was an upgrade for the stereo so i will keep you informed !!

Just to keep this thread going. I'm from Poland and I'm having the same problems on my Sony audio in my Focus CC 2009. I was working well on iOS4 but since the upgrade it not working at all, or the audio system dissconnects after 20min of streaming music over bluetooth. I also have USB port in my car but it was unable to discover my iPhone since the beggining so I don't use the cable at all.

Went to the dealer today and they say that there is no update for the audio system but they had the same problems with other Ford cars (they mentioned Focus and Kuga). So it's back to CD... too bad I started using iTunes and purchased music from there. Now it's useless for me...

Thanks Tony

doesn't explain though why all workEd well with all these vehicles, until the upgrade to IOS 5.

Poor planning from Apple, but no one's perfect.

@all

Good news, you can now update your BT device by yourself with an USB stick.

Here is the downloadlink of the file:

http://www.ford-mobile-connectivity.com/downloadsUpdates

Has anyone tried the upgrade yet?

As far as I understand this is a update for ford audio systems, sony audio is not included 😟

Just uploaded it - need to wait until I go home until I can play it solidly for 20 mins to se if it cuts out or not.

I'm not 100% sure but I think the BT module is an external device and not builtin in the radio. So it should be updated independent of the type of radio unit.

I think theres is a way for sony to update because they all use the same bluetooth-box. Only the radio is different from the others... i have a ford fiesta mk7 built 2009 and have the problems above too. Tomorrow i will test the update because actually i have no usb-stick.

mmmh... but only one update for all cars? Very strange...

Hi everyone, I have just done the update, works a dream!! I now get track info too and shuffle/repeat options! Thank you FORD!! It is still absolutely disgusting that apple have not commented on this. Feel quite let down.

Thank you for updating on the post too geryfromwishaw!

Dear Ian, it's Wed Oct 26 and I have spent most of the day talking to apple (we have no plans to upgrade iOS5 to make its Bluetooth compatible with Ford's Sony system). Ford, who say they can't be held responsible; but are working on a fix and Orange, my provider, who says I should ask apple to allow me to revert to iOS4. Apple say they are wrong to suggest this, as it's impossible. It beggars belief that the world's biggest cell phone company and the second or third biggest car manufacturer cannot come up with a solution to this. Perhaps it's yet another example of true American ethical behaviour as against that in Europe where the customer counts. My Ford dealer says a fix is being worked on but has no clue when it'll arrive. I may pass my comments to the Daily Mail - they'll love the story.

Hi JimothyJ,

Just out of interest, what Ford model do you own? I am hopefully going to attempt this on my Fiesta Zetec TDCi when I get home.

Thanks, gemmafromwiltshire 🙂

Hi Gemma,

I have a ford fiesta zetec, 2009 so you should be cool 🙂 im chuffed to pieces!

just done the update in my 2010 mondeo which worked!!! Thanks Ford! my system is exactly the same as the one on the ford video.. make sure you copy all of the info out of the folder onto your usb otherwise nothing happens!

Hi,

Oh I am happy for you. I was reading your previous posts. Glad it works!! I have a 2010 model so I have my fingers and toes crossed.

I will keep you posted as to how I get on! 🙂