Change "My Number" iPhone 4S

The only fix is a sim change or putting your sim in a phone that allows you to edit the number.

##873283# worked on my Virgin Mobile iPhone 4s. I now have my ported number listed in "My Number"

Thanks Ozman63

Phenline,

The other posts were garbage ;-) Your link was the only answer that lead to an actual and complete solution. Granted, this will only solve the issue for those on the Sprint network, but I would assume that all networks have a similar key code entry for a "service update" procedure. Thank you.

For those on the Sprint Network:

on your Sprint iPhone 4 or 4S key pad, dial

##873283# and hit [call]

Hit [OK] in answer to the "Starting Service Update" pop-up window.

Wait for the “Service Update Complete” pop-up and hit [OK].

Reboot your Sprint iPhone 4 or 4S.

Done!

Problem solved.... all number discrepancies will have been corrected.

Thank you for you posts... everyone.

Hi

New sim card worked - hurrah

Got my new SIM from a Three Store at about 3pm today and it has just moved over and everything is fixed and working as it should.

Thanks everyone for all your input.

I've had the same issue with an iPhone 4S, moving from O2 to Three. I brought my number across, yet the phone / iTunes still displays the temporary number that came with the new SIM.

Tried the above - seemed to work for iMessage and FaceTime. However, iTunes / Phone app still displays the old number.

I rang Three, and I was told it was a known issue which was being worked on, and that the solution was to be issued with a new Sim (which they offered to post at no cost). Instead I collected one from my Three store (also at no cost).

He also pointed out the following risk with this issue: There is a small risk of sending the old number when sending an SMS (confusing for the recipient).

These are the most disconcerting kind of errors - intermittent.

Waiting for my new sim to activate - fingers crossed.

I just got off the phone with Three (ported from O2) and they told me to go into store, pay the £5 for a new sim and that my next bill would be credited with £5.

This worked for me:

Turn off iMessage / FaceTime.

Take out the SIM and restore in iTunes without SIM (back up first obviously).

Put SIM back in and turn on iMessage / FaceTime.

Good luck.

Hi,

Really odd bought two Iphone 4s both numbers ported from Orange to Three in less than one day - one handset has the right number everywhere - the other one is as you described above - I have tried everything including resetting phone. Someone suggested putting sim in another phone (not an iphone) and editing "my number" on that phone and reinserting it - I cant do that as I don;t have another phone that the sim will work in.

I had a great call from Three Customer Services today, who in turn put me through to AppleCare.

It's been deduced that I need to change my SIM, so I'm going to a Three Store tomorrow.

Will let you know what happens when I get my new SIM.

Jamie

Jamie

Hi I am going to order a replacement SIM and

see if that works

Jo

I've got the same problem as you jjo54321; I've got the correct number in iMessage and FaceTime, but the wrong number in 'My Number' which appears in the 'Phone' part of Settings and at the top of the Contacts list in the Phone App.

I've tried the following, all with no success;

1. Turned off iMessage & FaceTime, hard reboot of the iPhone, turned them back on again. No joy. iPhone registers my correct number in iMessage & FaceTime, but not in the 'My Number' bit of the iPhone.
2. Restored my iPhone using iTunes 10.6 from a local backup. No joy.
3. Removed my SIM, turned off iMessage & FaceTime, hard rebooted and re-inserted SIM. No joy.

It's driving me crazy. If anyone has a solution or suggestion I'm all ears...

FWIW I'm in the UK on the Three network. The incorrect number my iPhone is displaying is the temporary number given to me by Three when I moved over from O2 in January 2012. I had the temporary number for less than a day before my old number was ported over. Now it looks like it's here to stay unless someone has a fix?

It will work Jamie just takes ages to activate. Did mine at 12pm and it activated at about 7.45pm

I used a 3GS on Three

Put the sim card in

Go to settings>phone>my number, tap the arrow next to the number. Change it to your ported number

Pop it back in your 4s and iMessage is sorted

Hi Jo,

If I can't get this fixed by the weekend I might pop into a Three store and see if they can help/swap my SIM.

I think Apple should make it so you can edit your number, I seem to remember this was possible in previous versions of iOS...

Jamie