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Level 1

2 points

Change "My Number" iPhone 4S

Hi,

I have got an iPhone 4S on the 14th and just transferred my number from my old network with my PAC code. Problem is, in settings>phone>my number: the number listed is the temp one that was used whilst waiting on my PAC code transferring! On the old iOS versions all you had to do was tap on "My Number" and it would allow it to be changed. This does not seem to work on the iPhone 4S with iOS 5.

iPhone 4S-OTHER, iOS 5

Posted on Oct 17, 2011 3:04 AM

Best reply

Dusty__D

Level 1

10 points

Posted on Oct 17, 2011 2:44 PM

Hi,

I just had the same issue with my new iPhone 4S purchased fromApple in the UK. Ported my old number from02 to Three Mobile, but iTunes and settings -> phone -> My Number stillshow the temp number supplied by 3 Mobile prior to the transfer. Power cycling and re-syncing with iTunes madeno difference.

My old iPhone 3GS (IOS 4.3) and a friends iPhone 4 (IOS 5)still appear to allow this field to be edited, but not on the 4S.

Fixed the issue by doing:

Switched off Face Time (Setting -> FaceTime-> FaceTime OFF)
Switched off iMessage(Setting -> Messages->iMessage OFF)
Switched on iMessage (The phone started “Verifying”the incorrect phone number, failed and set it to the correct ported number (seeSettings -> Messages -> Receive At -> Phone).
At this point the “My Number” (Settings ->Phone -> My Number) had also updated.
Switched on Face(Same “Verifying” as with iMessage, but tooktwo attempts).
Power Cycled the ‘phone and re-synced to updateiTunes (Summary “Phone Number” field).

Hope this helps!

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82 replies

Nov 18, 2012 4:23 PM in response to Ozman63

##873283# worked on my Virgin Mobile iPhone 4s. I now have my ported number listed in "My Number"

Thanks Ozman63

Jan 12, 2013 1:32 PM in response to xaga

It worked ! Thanks 🙂

Chocofun

Level 1

14 points

Oct 22, 2013 3:33 PM in response to weegrim

WARNING

---

It didn't work for me until I deactivate those services on my iPad before dealing with the phone.

IF YOU HAVE AN IPAD deactivate iMessage and FaceTime before doing as proposed here.

Mar 28, 2014 12:21 AM in response to weegrim

I'm facing this problem too... Tried the steps mentioned but did not work, on my 4s, below the iMessage field the phone no that is reflecting is ma previous no that I use to use, but on the my number field, my current no reflects, so two nos on two different fields, how can I change it..???

And cause of this I'm not able to send any text messages but can receive texts... I need help!

pwrobi

Level 1

2 points

Jan 24, 2015 12:49 PM in response to Dusty__D

I'm trying to get MY Number to update - face time wasn't a big deal to me but it DID update as you said it would.

mine is a hand me down iPhone so I'm not sure if that makes a difference but the only thing not correct is in

settings >Phone> My Number > it says Unknown. if I try to enter my number I get a message that says " Phone number could not be saved"

K'orra

Level 1

0 points

Mar 27, 2015 12:17 PM in response to phenline

You saved my day with this! THANK YOU!

Sep 30, 2016 2:24 AM in response to Dusty__D

Five years later... I'm just starting to use a hand-me-down iPhone 4S and guess what I had this same problem, and after a lot of head-scratching eventually found your post. Problem sorted! Thanks!

Change "My Number" iPhone 4S