iPhone 4s mic issues

iPhone 4s 64gb on Telstra


Half the time when i call someone they cannot hear me, i checked the mute button turning it off and on, no difference, also reset the phone etc.Not sure if carrier or phone fault. Seems to only happen with out going calls, happens to home and mobile phones.


Anyone else have this issue or know about it?


Also when taking a photo with the flash, the picture seems washed out with like a whiteneaa

iPhone 4, iOS 5, 4s

Posted on Oct 17, 2011 7:20 AM

Reply
256 replies

Feb 23, 2012 6:58 AM in response to Josh_mil

I am like everyone else here, I had the same problem with my 64G 4s but it didn't surface until a week or two after I got the phone. I didn't have the phone replaced right away since most were saying their second or third phones still had the issue. I recently started hearing some say that the new phones had a different mic in them so I went in and had my phone replaced. The apple tech told me it was the mic on the bottom of the phone that is the issue. If you hit speaker while on a call and everything works fine, it is because the mic on the top of the phone engages during speaker use. I also note, he didn't hesitate to replace the phone which, as we all know, isn't cheap. I still wonder if the issue isn't a combination of the mic and Siri together. I had the most problems with my old phone after heavy Siri usage. I finally turned Siri off altogether and stopped having the problem. Could be just a coincidence. Only a few weeks into the new phone and so far so good. I did, however, just start having Siri issues. The "lift to speak" option interferes with listening to voicemail. Every time I would lift the phone to my ear to listen to voicemail, Siri would turn on. Had that problem with the old phone too. Disabled that option on the Siri settings. Makes me wonder though if the mic issue will rear its head soon. Keeping my fingers crossed that they are separate issues. Which, when you put some thought into it, is a pretty sad way to think about an expensive electronic device that I spent good, hard earned money on.

Feb 27, 2012 12:13 PM in response to Josh_mil

I did restore my phone more then 3 times and kept it empty for few days but the same calling problem appears again.

What about apple comments on this issue ??? It seams that they sell it to us and run away!!! We need a solution for this problem asap as its not acceptable at all i purchased my phone for 1000$ and deserve a good technical support

Mar 9, 2012 9:41 AM in response to Josh_mil

It's a small thing that may be the problem. I've found that when I experience the problem, my finger is covering the small grill on the bottom of the phone which is where the mic is located. I move my finger and the caller can hear me.


I'm not discounting the various posts regarding resets, bugs, etc. Just noting that I was experiencing the problem for my first 2 weeks with my phone, then changed my hold and no problems since.

Mar 10, 2012 4:31 AM in response to Josh_mil

I have the same issue. The microphone works intermittently. This is a critical bug as it makes phones calls impossible but also affects utilities like the voice recorder. I took my phone in to get fixed but when I got it back, the problem was still there. I suspect that they just reset my phone instead of actually fixing any hardware as all my apps were gone and I had to reload everything back onto the phone.


How can Apple still not be acknowledging this issue? People have been posting about it for 6 months now!

Apr 5, 2012 12:38 AM in response to dmitriyfromthornton

hi there


im using iphone4s 32gb white and its fine til this afternoon when i couldnt b heard during the calls. i did what u said to reset the phone. u know what? problem solved. im very happy that i dont need to get it fixed. thanks a lot.


stil i m bit dissapointed with iphones. i thought they shouldnt have any problems like that.


ANYONE WHO KNOWS WHY SUCH A THING HAPPENED? just hope it wont happen again.

May 10, 2012 1:34 PM in response to Josh_mil

I had the problem when I first got the 4S - got mine when they first came out Oct 2011. I haven't had the issue in quite a while. I would say I haven't experienced any MIC issues since shortly after I downloaded the 5.1 update. (I downloaded the update as soon as it came out so whenever that was.) Not saying that solved the problem - just that it was about that time. I'm still using my original 4S - I never took mine back. I always felt it was a software issue, not a hardware issue.

May 16, 2012 9:55 AM in response to Josh_mil

New iPhone 4s just three days old and experiencing the muted calls....they cant hear me...and it keeps happening randomly.


When is Apple going to take a hint and see all these complaints...they need to fix these issues before they try to launch a "newer" version that's also crap.



Since Steve Jobs has died, the Apple quality has died too....Apple is on the way out if they dont start manufacturing quality products again.

May 18, 2012 7:02 PM in response to brianclane

Hi,


Im having the same problem here....

I went to the Apple Store Premier Reseller in Brazil, and they told me my Iphone will be replaced in 15 days!!!

thats BS.

I wouldnt mind if it were an unknow problem, but thats not the case.. This is an issue happening all over the world, and Apple still doesnt say a word about it.

When we get a recall, we expect to get it replaced ASAP... not in 15 days!

The iPhone 4s 32g is my first Apple experience, and it's not looking good..

If I get the same problem on the replaced one, I'll get a lawyer!

May 19, 2012 10:23 AM in response to RogerNihi

I am a product development manager of medical product. I understand the complexities and pressures of the commercial area to get products to market. I know quality controls requirements for products to comply with prescribed use. Apple is acting in bad faith with these products: quality area are aware that they are not able to hit the market but still sell it to respond to pressure from those who want quick returns on capital. They expect their clients to take over the costs of their failures. It is assumed that Apple sells good quality but I have an iPhone 4S that does not meet the most basic function of a cellphone: microphone does not work. Apple had this problem with the iPhone 4 and continued to sell. Again had the same problem with the 4S and still selling. When are they going to do the recall? How much longer will weaken the image of the brand with these mistakes that are not recognized? Why does Apple tests their products using money from customers? At least they should say it is a Beta version and give you a price according to a product that does not work. What benefit is it for customers by responsibility for performing quality control that Apple does not do?

Jul 16, 2012 5:47 AM in response to Josh_mil

Well I just bought my new Iphone 4s 16 GB black ( Unlocked )

And when i tried to make the first call , i was shocked , the microphone isn't working , i tried voice memos , it doesn't recognize any incoming sound , the indicator doesn't move, tried to blow air through the microphone, the indicator started to move , and when i recorded, there was nothing but silence :/


Sometimes it works and sometimes it doesn't , and also i tried restoring and updating to IOS 5.1.1 and the problem is still there.


Serisouly if it's a software issue/bug it should be fixed right now , the forums are buffed with topics about that problem

Jul 21, 2012 3:25 AM in response to Josh_mil

SOLUTION SOLUTION...........


after had my 2nd one replaced by apple I just can't stress how **** off I am to have experienced the same problem again. So, I finally I opened it up


1) open the back and lift the back off

2) when you hold your phone from front to back, the microphone is on the right. So turn your phone around you should see a ring shape (soft rubber material) sticking out from the phone speaker wall and the speaker itself. Gently use a shaft knife or needle and ripp it off.

First I test it by turning the ring, then I was able to do voice recording or siri recognised my voice but not that well. So i eventually took the ring out and woola work


gl to you all; this work for me


edit: I think the rubber block the mic somehow, anyhow you could test by turning the rubber wheel

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iPhone 4s mic issues

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