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Photostream is not syncing on my Windows 7 PC

So... no matter what I do, I can't get Photostream to sync to my Windows 7 PC.


I have iCloud desktop set up. I have the folders where they should be. Photostream works on my iPhone (I turned it off on my iPhone, it removed the pics, turned it back on, and it loaded them back on)


However, photos placed in upload on my PC don't upload... and no photos from my photostream have loaded on to my comptuer. I've even uninstalled and reinstalled the iCloud desktop program.



Any thoughts? It's working great on my wife's PC (which I set up), so it's not that I don't understand the concept.


I've even shut down my virus scanner to see if that was blocking (it wasn't).



Sooooo... it's driving me crazy. Is there a service I can look for in Windows that might not be running? Anything? Anyone? Buehler? I need help!

Posted on Oct 17, 2011 9:03 AM

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398 replies

Nov 15, 2012 8:43 AM in response to Socacofl

Hi,


I have windows vista. When i first installed icloud it worked fine. my husband then got an iphone so i made a new user account on the pc so he could have his own photostream. I found after doing this I had the same problem as you on my original account (can't check photodstream on control panel). So i made a new user account for myself. Our PC now has general (my old user account), Rob and Alex. The general account has the same problem as you, Alex and Rob work......to a degree.


For you Socacofi making a new user account and activating icloud on it may work. If it does, and the pics download to a new account, move the pictures to a folder on the public file then you will be able to view them on your usual account.


I say it works to a degree as I have the following problem with both my and my husbands accounts: The photos won't stream unless i uncheck photostream on the icloud control panel, sign out then sign back in again, reselect and apply. Whrn I just had one icloud they would stream automatically as soon as I had taken a photo. E,g I could walk in the house after taking photos while out and the pics would be in the photostream after 5 mins. I have ensured all the permissions are set to full control for all accounts and have tried resetting the photostream, reinstalling and changing the folder the photos are set to stream too.


I was told by apple when intially enquiring about having two photostreams that both icloud accounts could be signed in/running at the same time but even if I have one account signed out the other still won't stream properly. It's not the end of the world but its annoying as it previously worked fine.


I called apple but the guy I spoke to 'Adam' but he didn't really understand what I was saying and said that this is how icloud was supposed to work. He said it would only stream if your phone was in lock mode. I tried to say it won't even stream in lock mode until I sign in and out again (basically refresh it). If I take another photo after getting a batch of pics to stream by this method, I have to sign in and out AGAIN to get the second lot to go over.

Any clues?

Nov 15, 2012 12:45 PM in response to alexshore1982

@alexshore - I wouldn't get your hopes up. I have had a myriad of problems since the beginning and nothing, repeat NOTHING provides a permanent fix. Yes, many of these techniques provide an apparent initial fix, but I have found none of them are permanent.


Problems range from upload not working, download not working (or both), apple processes dying after a few seconds, even when started manually or by changing settings in the icloud control panel. That's if the those options are available or work. (at the moment if I click photostream options, absolutley nothing happens, so I can't configure the folders)... uninstalling, re-installing - yep, that might work for a day or two, but it doesn't last.


Personally, I've given up. For getting pics from the iphone to the pc quickly and wirelessly, I now just use a shared public photostream and can pull my pics from the web.


It's plainly obvious from the length of this thread with no resolution from Apple that this is a longstanding and outstanding problem with what is essentially a crock-of-dog-doo.

Nov 18, 2012 4:45 AM in response to mr-nik

Hi Mr Nik, thanks for your reply.


Its strange, but my photostream has started working again without having to manually refresh it (ie log out then in again) so perhaps it was a problem with the aple icloud servers as it worked fine up until 2 weeks ago and is working ok again now.


I was really impressed with the photostream feature when i first got my phone as having to plug things into the pc to transfer photos was always a pain in the backside. If you ever lost your phone or camera before ypu got round to doing it the pics were gone.


Another thing that had stopped working was when i deleted photos from the pc photostream folder they wouldn't delete fom the phone. They do now. However, like you say, often these things only temporarily fix the problems so I remain scepyical for the moment! I think Apple don't want to help with windows problems as they want us all to go over to Mac! It suits them for us to blame microsoft.

Nov 20, 2012 3:41 AM in response to alexshore1982

Hello


My iphone was uploading pictures to my PC but the files from the PC were not dowloading to my iphone so I did the following.


Deleted iCloud on the PC and deleted the Photosteam folders from my PC

Turned of iCloud on my iphone 4s made sure all options were off.

IMPORTANT. When installing the dowloaded iCloudSetup.exe on the PC I right clicked the file exe and 'Run as administrator', it then installed.

Logged into iCloud on computer when installed.

Turned on iCloud and photostream on iPhone and photos uploaded to computer.

Put sample pics in the 'My Photostream' folder on PC and voila! they appeared on my iPhone (the upload folder does not work so dont put them there).


Hope this helps.

Dec 3, 2012 1:19 PM in response to ben o underhill

Hi. When I spoke to apple they had me make a new user account on my PC. That has worked for me. They also had me check the permissions for all the apple program's so it seems that could be an issue. I think the iCloud likes to have only one user as the administrator. Mine is set so all users (myself and my husband) have equal admin but every time I go to open the iCloud control panel I get a 'this program needs permission to continue' notice pop up and I have to click continue for it to open. I also find that every time I reboot my PC a program has blocked applephotostreams.exe from opening. I have to manually give it permission to run. I tend to leave my PC in sleep mode when I am not using it so it isn't a major problem for me as I only have to do it when I properly shut down and restart. I do have to manually run it on each user account though. Running it manually on my account will not start it in my husbands until he starts it himself. U have a ballon pop up in the bottom left of the screen which tells me windows had blocked a program from starting and tells me to click to run it. After running it manually it does work. I don't have to keep signing in and out of the iCloud control panel like I used to. Hope some of these points you in the right direction.

Photostream is not syncing on my Windows 7 PC

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